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Xerox DocuColor 12 System Administration Manual

Digital colour printer/copier
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Xerox DocuColor 12 Digital
Colour Printer/Copier
System Administration Guide

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  Summary of Contents for Xerox DocuColor 12

  • Page 1 Xerox DocuColor 12 Digital Colour Printer/Copier System Administration Guide...
  • Page 2 ® PANTONE * Colours generated by the DocuColor 12 are four- colour process simulations and may not match PANTONE identified solid colour standards. Use current PANTONE Colour Reference Manuals for accurate colour.
  • Page 3: Electrical Safety

    Safety Notes The Xerox DocuColor 12 copier/printer and the recommended maintenance supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your copier/printer. Electrical safety • Use only the power cord supplied with this equipment.
  • Page 4: Disconnect Device

    If any of the following conditions occur, switch off the power to the machine immediately and disconnect the power cord from the electrical outlet. Call an authorized Xerox service representative to correct the problem. – The machine emits unusual noises or odors.
  • Page 5: Laser Safety

    Do not perform any maintenance procedures unless you have been trained to do them by a Xerox representative or unless a procedure is specifically described in one of the copier/printer manuals. DOCUCOLOR 12 USER GUIDE...
  • Page 6: Operational Safety

    Operational safety Your Xerox equipment and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines will help ensure the continued safe operation of your copier/printer: •...
  • Page 7: Ozone Safety

    The ozone is heavier than air, and the quantity is dependent on copy volume. Providing the correct environmental parameters, as specified in the Xerox installation procedures, ensures that concentration levels meet safe limits. If you need additional information about ozone,...
  • Page 8 DOCUCOLOR 12 USER GUIDE...
  • Page 9: Notices

    • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to operate this equipment. DOCUCOLOR 12 USER GUIDE...
  • Page 10: In Canada

    Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations.
  • Page 11: Safety Extra Low Voltage Approval

    Safety Extra Low Voltage Approval The Xerox DocuColor 12 copier/printer is in compliance with various governmental agencies and national safety regulations. All system ports meet the Safety Extra Low Voltage (SELV) circuits for connection to customer-owned devices and networks. Additions of customer-owned or third-...
  • Page 12: Certifications

    Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate the equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89/ 336/EEC.
  • Page 13 Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate the equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89/ 336/EEC.
  • Page 14: It's Illegal

    Bills, Checks, or Drafts of money drawn by or upon authorized officers of the United States. Stamps and other representatives of value, of whatever denomination, which have been or may be issued under any Act of Congress. DOCUCOLOR 12 USER GUIDE...
  • Page 15 Automobile Licenses - Drivers’ Licenses - Automobile Certificates of Title. The above list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your attorney. DOCUCOLOR 12 USER GUIDE...
  • Page 16 10. The above list is provided for your convenience and assistance, but it is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your solicitor. DOCUCOLOR 12 USER GUIDE...
  • Page 17: Environmental Notices

    Currently, Environmental Choice has more than 1600 approved products and 140 licensees. Xerox has been a leader in offering EcoLogo approved products. In 1996, Xerox became the first company licensed to use the Environmental Choice EcoLogo for its copiers printers, and fax machines.
  • Page 18 XVIII DOCUCOLOR 12 USER GUIDE...
  • Page 19: Table Of Contents

    Entering Tools Mode..........3-3 Exiting Tools Mode ..........3-4 Tray Management ................. 3-5 Paper Type .............. 3-5 Auto Tray Setup............3-7 Feature Defaults ..................3-9 Basic procedure for setting Feature Defaults ..3-10 Paper Supply ............3-11 DOCUCOLOR 12 USER GUIDE XVII...
  • Page 20 Replacing the Fuser Oil Cartridge ......4-19 Replacing the Cleaning Web ......... 4-24 Calling for Service ................4-27 Ordering supplies ................4-29 Supplies to keep on hand ........4-30 Recommended papers and transparencies... 4-31 Replacement Manuals (USA market only)..... 4-31 XVIII DOCUCOLOR 12 USER GUIDE...
  • Page 21: About This Manual

    DocuColor 12 User Guide and the Recommended Materials for the DocuColor 12 . For more information about the DocuColor 12 with External Digital Front End (DFE), refer to the DocuColor 12 Printer User Guide . For planning information, refer to the DocuColor 12 Customer Site Planning Guide .
  • Page 22: Conventions Used In This Manual

    CAUTION:This symbol alerts you to an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to or destruction of equipment or loss of data. ABOUT THIS MANUAL 1–2 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 23: Managing Counts And Accounts

    Use the Administration button, illustrated in Figure 1, above the numeric keypad and the procedures in this chapter to perform these activities. Figure 1: Administration button DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 2–1 MANAGING COUNTS AND ACCOUNTS...
  • Page 24: Meter Check

    Note the current counts for the various document Figure 3: Meters screen types. Touch Close to display the Access screen. Touch Close to exit Administration mode and display the operator tabs. MANAGING COUNTS AND ACCOUNTS 2–2 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 25: Confirm Consumables

    Confirm Consumables With the Confirm Consumables feature, any user can check the state of DocuColor 12 consumables to determine whether any of them needs replacing. Press the Administration button above the numeric keypad to display the Access screen, as illustrated in Figure 4.
  • Page 26: Auditron Administration Mode

    System Administrator password. This section leads you through the procedures for entering and exiting Auditron Administration mode and for the tasks described above. MANAGING COUNTS AND ACCOUNTS 2–4 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 27: Entering The Auditron Administration Mode

    Figure 7: Auditron Administration screen change the password so that unauthorized individuals do not have access to the Auditron Administration mode. To close the window without entering a password, touch Close. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 2–5 MANAGING COUNTS AND ACCOUNTS...
  • Page 28: Exiting The Auditron Administration Mode

    To exit the Auditron Administration mode, touch the Close button on the Auditron Administration screen. Touch Close to exit any screen within the Auditron Administration mode without making changes and to display the previous screen. MANAGING COUNTS AND ACCOUNTS 2–6 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 29: Create/Modify User Accounts

    • Touch the Input Number With Keypad button and type in the new account number using the keypad. Touch the Enter button. Touch Close to display the Auditron Administration screen. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 2–7 MANAGING COUNTS AND ACCOUNTS...
  • Page 30: Edit Accounts

    Figure 9: Edit Accounts screen Touch the Enter button. Touch the Change Settings: Account #### icon to display the Change Settings screen. MANAGING COUNTS AND ACCOUNTS 2–8 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 31 If you want to reset the number of Total Copies for the account to zero, touch the Reset Counter button. Repeat steps 2-5 for other accounts. Touch Close to display the Auditron Administration screen. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 2–9 MANAGING COUNTS AND ACCOUNTS...
  • Page 32: Reset Accounts

    Perform one of the following: • To confirm the action, touch Yes. • To cancel the action, touch No. The Reset Accounts screen displays. Touch Close to display the Auditron Administration screen. MANAGING COUNTS AND ACCOUNTS 2–10 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 33: Auditron Access

    Figure 13: User Accounts Timeout screen • Touch the Disable icon to remove any timeout restrictions. Touch Save to display the Auditron Access screen. Touch Save to display the Auditron Administration screen. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 2–11 MANAGING COUNTS AND ACCOUNTS...
  • Page 34: Change Of Auditron Administrator Password

    Press the Enter button. NOTE: If you make a mistake in entering a value, press Reset, type the number again, and press the Enter button. Touch Close to display the Auditron Administration screen. MANAGING COUNTS AND ACCOUNTS 2–12 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 35: Tools Mode

    Figure 1: Tools screen • Feature Defaults • Machine Set-up • Audio Tones • Customise Screens • System Image Quality • Machine Timeouts • Reduce/Enlarge Defaults • Change Tools Access Number • Original Size Presets DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–1 TOOLS MODE...
  • Page 36 DocuColor 12. KEY POINT: Touch Close on the Tools screen to return to the operator tabs. TOOLS MODE 3–2 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 37: Entering And Exiting Tools Mode

    Figure 3. Figure 2: Administration symbol Figure 3: Access screen Touch the Tools button to display the Tools Access Number screen, as illustrated in Figure 4. Figure 4: Tools Access Number screen DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–3 TOOLS MODE...
  • Page 38: Exiting Tools Mode

    To exit the Tools Mode, touch the Close button on the System Administration Items screen. Touch Close to exit any screen within Tools Mode without making changes and to display the previous screen. TOOLS MODE 3–4 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 39: Tray Management

    Tray Management screen, as illustrated in Figure 6. Figure 6: Tray Management screen Touch the Paper Type icon to display the Paper Type screen, as illustrated in Figure 7. Figure 7: Paper Type screen DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–5 TOOLS MODE...
  • Page 40 Touch Save to display the Paper Type screen. If necessary, repeat steps 3 through 5 for another paper tray. Touch Close to display the Tray Management screen. Touch Close to display the Tools screen. TOOLS MODE 3–6 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 41: Auto Tray Setup

    Figure 9. Figure 9: Tray Management screen Touch the Auto Tray Setup icon to display the Auto Tray Setup screen, as illustrated in Figure Figure 10: Auto Tray Setup screen DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–7 TOOLS MODE...
  • Page 42 Figure 12: Auto Tray Switching screen Only, or Switching Disabled. Touch Save to return to the Auto Tray Setup screen. Touch Close to display the Tray Management screen. Touch Close to display the Tools screen. TOOLS MODE 3–8 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 43: Feature Defaults

    Because these procedures are very similar, use (page 1 of 4) the basic procedure that follows to set new defaults. Any differences are noted in the descriptions provided for each default and its settings. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–9 TOOLS MODE...
  • Page 44: Basic Procedure For Setting Feature Defaults

    If necessary, select another feature and change its settings using steps 2-5. Refer to the sections that follow for more information about individual features. Touch Close to display the Tools screen. TOOLS MODE 3–10 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 45: Paper Supply

    Figure 16: Reduce/Enlarge screen The selected value is displayed in the percentage box of the Reduce/Enlarge screen, as illustrated in Figure 16. NOTE: Auto% cannot be used with Auto Paper Supply. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–11 TOOLS MODE...
  • Page 46: Original Type

    If you select one of the first three options, you should also select the detail for that original type using the appropriate Original Type screens that follow this option. TOOLS MODE 3–12 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 47: Photo Type - Photo & Text

    (copy) as the original document. The Photo & Text option applies the best sharpness and density levels automatically for optimum colour quality on all colour copies DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–13 TOOLS MODE...
  • Page 48: Photo Type - Photo Type

    Photograph — Use this option when most original documents will be photographs or extremely fine halftones. • Xerographic Copy — Use this option when most jobs will use a xerographic reproduction (copy) as the original document. TOOLS MODE 3–14 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 49: Text Type

    Figure 20: Text Type screen • Light Text — Most original documents will be lighter than normal or consist of lines that vary in thickness and darkness, such as those that are written in pencil. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–15 TOOLS MODE...
  • Page 50: Lighten/Darken

    Yellow, Cyan and Magenta), or Black, as illustrated in Figure 22. Selecting Auto Colour enables the copier/printer Figure 22: Output Colour screen to determine the output colour to use based on its scan of the original document. TOOLS MODE 3–16 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 51: Colour Shift

    The right flower illustrates the richest or most vivid saturation. The centre flower Figure 24: Saturation screen represents the factory default Normal saturation. Selections do not cause any changes to the flower illustrations. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–17 TOOLS MODE...
  • Page 52: Variable Colour Balance (Yellow, Magenta, Cyan, Black)

    You can adjust each density level and each colour independently in any combination. Figure 25: Sample Colour Balance screen KEY POINT: Remember that adjusting the amount of any of the process colours affects the complementary colours that use that colour. TOOLS MODE 3–18 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 53: Sharpness

    Figure 26: Sharpness screen amount of edge definition to copy photographs or any other documents for which softer, less focused, output copies are desired. This option is especially useful when copying very coarse dot screens. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–19 TOOLS MODE...
  • Page 54: Margin Shifts For Side 1 And Side 2

    If you select this option, you should also select the Corner Shift option for the appropriate side. • Variable Shift If you select this option, you should also select the Variable Shift option for the appropriate side. TOOLS MODE 3–20 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 55: Corner Shift

    0 to 432 mm. Touch Save to return to the Feature Defaults screen. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–21 TOOLS MODE...
  • Page 56: Edge Erase

    Touch the down arrow to decrease the amount of erasure at the left and right edges. When you are making 2-sided copies, Edge Erase is applied to both sides of the output. TOOLS MODE 3–22 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 57: Original Orientation

    2-sided copy should be made with Flip on Long Edge (head-to-head, book style) or Flip on Short Edge (head-to-toe, calendar style), as illustrated in Figure 32. Figure 32: Side 2 Rotate Default screen DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–23 TOOLS MODE...
  • Page 58: Multiple-Up

    Horizontally, beginning from upper left corner • Horizontally, beginning from upper right corner Figure 35: 4 Pages Up Default screen • Vertically, beginning from upper left corner • Vertically, beginning from upper right corner TOOLS MODE 3–24 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 59: Machine Set-Up

    Review the current settings for each item. To change a setting, use the up and down arrows to Figure 36: Machine Setup screen highlight the desired item and touch the Change Settings button to display the detail screen. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–25 TOOLS MODE...
  • Page 60 Figure 38: Auto Power Off screen Touch Save to display the Machine Set-up screen. If necessary, repeat steps 2 through 4 for a different item. Touch Close to display the Tools screen. TOOLS MODE 3–26 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 61: Audio Tones

    Review the current settings for each tone. To change a setting, use the up and down arrows to highlight the desired tone and touch the Change Settings button to display the detail screen. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–27 TOOLS MODE...
  • Page 62 Figure 41: Sample audio tone setting screen Touch Save to display the Audio Tones screen. If necessary, repeat steps 2 through 4 for other tones. Touch Close to display the Tools screen. TOOLS MODE 3–28 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 63: Customise Screens

    Review the current settings. Use the up and down Figure 43: Basic Copying Presets screen arrows to highlight the desired item and touch the Change Settings button to display the detail screen for the item. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–29 TOOLS MODE...
  • Page 64 Touch Save to display the Basic Copying Presets screen. If necessary, repeat steps 3 through 5 for another item. Touch Close to display the Customise Screens screen. Touch Close to display the Tools screen. TOOLS MODE 3–30 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 65: System Image Quality

    (200 dpi) to prints (150 dpi). • Print Test Original to produce a Print Test Original and enter the adjustment mode. • Adjustment Completed to print a final test after the adjustment process is completed. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–31 TOOLS MODE...
  • Page 66: Adjusting Image Recognition Settings

    Figure 47: Image Recognition screen highlight the desired item and touch the Change Settings button to display the image quality detail screen. TOOLS MODE 3–32 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 67 Touch Save to display the Image Recognition screen. If necessary, repeat steps 2 through 5 for other image recognition items. Touch Close to display the System Image Quality screen. Touch Close to display the Tools screen. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–33 TOOLS MODE...
  • Page 68: Auto Screening Adjust

    Quality icon to display the System Image Quality screen. Touch the Auto Screening Adjust icon to display the Auto Screening Adjust screen, as illustrated in Figure 52. Figure 52: Auto Screening Adjust screen TOOLS MODE 3–34 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 69 When the adjustment process is complete, touch Adjustment Completed to print another test pattern and confirm the settings. Touch Close to display the System Image Quality screen. Touch Close to display the Tools screen. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–35 TOOLS MODE...
  • Page 70: Machine Timeouts

    Review the current settings for each tone. To change a setting, use the up and down arrows to highlight the desired item and touch the Change Figure 54: Timeouts screen Settings button to display the detail screen. TOOLS MODE 3–36 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 71 Touch Close to display the Timeouts screen. If necessary, repeat steps 2 through 4 for other timeout settings. Touch Close to display the Tools screen. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–37 TOOLS MODE...
  • Page 72: Reduce/Enlarge Defaults

    Figure 56: Reduce/Enlarge Presets screen highlight the desired item and touch the Change Settings button to display the preset reduction/ enlargement detail screen. TOOLS MODE 3–38 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 73 Figure 57. Touch Save to display the Reduce/Enlarge Figure 57: Sample Preset screen Presets screen. If necessary, repeat steps 2 through 4 for other reduction/enlargement items. Touch Close to display the Tools screen. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–39 TOOLS MODE...
  • Page 74: Change Tools Access Number

    Number box. Touch the Enter button. NOTE: If you make a mistake in entering a value, touch the Clear button, retype the number and touch the Enter button again. Touch Close to display the Tools screen. TOOLS MODE 3–40 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 75: Original Size Presets

    Next Page or Previous Page button. To change a setting, use the up and down arrows to highlight the desired item and touch the Change Settings button to display the original size detail screen. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 3–41 TOOLS MODE...
  • Page 76 Inch Sizes option selected document size. Touch Save to display the Original Size Presets screen. If necessary, repeat steps 2 through 4 for other original size items. Touch Close to display the Tools screen. TOOLS MODE 3–42 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 77: Maintenance

    Problems that cannot be solved by the operator need to be referred to the Xerox service representative. Use the procedure, “Calling For Service,” in this chapter when it becomes necessary to request a service call.
  • Page 78: Cleaning The Touch Screen

    Wipe the Touch Screen with a clean, lint-free cloth. CAUTION:To avoid damage to the Touch Screen system, do not use any Xerox cleaner, water, or any commercial cleaner on the Touch Screen or on the hard button Control Panel, as illustrated in Figure 1.
  • Page 79: Cleaning The Document Glass

    Clean the Document Glass at the beginning of the day and during the day, as needed. Slightly dampen a clean lint-free cloth (Figure 2) with a small amount of Xerox Lens and Mirror Cleaner or a glass cleaner that is not abrasive, such as Windex or Glass Plus.
  • Page 80: Cleaning The Document Glass Cover

    Figure 4: Cleaning the result in an unsatisfactory copy. Document Glass Cover MAINTENANCE 4–4 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 81: Cleaning The Edit Pad

    Edit Pad as necessary. Slightly dampen a clean, dry, lint-free cloth with a small amount of Xerox Lens and Mirror Cleaner. Lift the Clear Plastic Overlay and wipe the top surface of the Edit Pad until it is clean and dry, as illustrated in Figure 5.
  • Page 82: Supply Replacement

    Cyan, Magenta, Yellow, and Black. Place a few sheets of paper on the floor under the Dry Ink Cartridge to catch any dry ink (toner) that may spill. Figure 8: Locating the Dry Ink Cartridge MAINTENANCE 4–6 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 83 Remove the new cartridge from the box. Figure 10: Pulling the Cartridge out of the copier/printer Shake the cartridge from side to side, as illustrated in Figure 11. Figure 11: Shaking the Cartridge DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 4–7 MAINTENANCE...
  • Page 84 CAUTION:If more than one Dry Ink Cartridge needs to be replaced at the same time, be careful to place the new cartridges in their correct colour locations. MAINTENANCE 4–8 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 85: Replacing The Dry Ink Waste Container

    Dry Ink Waste Container to catch any dry ink (toner) that may spill. Locate the Waste Container (area A in Figure 15) in the upper left of the printer/copier. Figure 15: Locating the old Dry Ink Waste Container DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 4–9 MAINTENANCE...
  • Page 86 Dry Ink Waste Container Remove the new Dry Ink Waste Container from the box and bag, as illustrated in Figure 18. Figure 18: Removing the new Dry Ink Waste Container from the bag MAINTENANCE 4–10 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 87 (toner) and make it difficult to remove. If any dry ink (toner) gets on your skin or clothing, use a brush to remove the dry ink (toner), blow it off, or wash it off with cold water and mild soap. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 4–11 MAINTENANCE...
  • Page 88: Replacing The Developer Waste Container

    Place a few sheets of paper on the floor under the Developer Waste Container to catch any developer that may spill. Locate the Developer Waste container (area C in Figure 20). Figure 20: Locating the old Developer Waste Container MAINTENANCE 4–12 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 89 Securely push the gold cap over the opening on the back of the waste container, as illustrated in Figure 23, to prevent developer beads from spilling out. Figure 23: Placing the cap on the waste container DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 4–13 MAINTENANCE...
  • Page 90 Close the Front Door of the copier/printer. Remove the sheets of paper on the floor under the Developer Waste Container and dispose of the sheets according to local regulations. Figure 26: Inserting the new Developer Waste Container MAINTENANCE 4–14 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 91: Replacing The Copy/Print Cartridge

    Cartridge only when the “Replace the Copy/Print message Cartridge” message appears on the Touch Screen. CAUTION:Do not pull out the Dry Ink Waste Container when the Copy/Print Cartridge has been pulled out. Damage to the Copy/Print Cartridge may occur. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 4–15 MAINTENANCE...
  • Page 92 Figure 28 and Figure 29. NOTE: The “B” pictured on the release in Figure 28 is actually on the cartridge. Figure 28: The gold latch release (B) Figure 29: Unlocking the Copy/Print Cartridge MAINTENANCE 4–16 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 93 Grab the tab on the Protective Instruction Sheet and pull the sheet out slowly anti-clockwise from the Copy/Print Cartridge, as illustrated in Figure Figure 31: Removing the Protective Instruction Sheet from the Cartridge DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 4–17 MAINTENANCE...
  • Page 94 Figure 33: Locking the Copy/Print Cartridge Close the Front Door of the copier/printer. Place the old Copy/Print Cartridge in the box that contained the new cartridge and return it to Xerox according to the instructions on the box. MAINTENANCE 4–18...
  • Page 95: Replacing The Fuser Oil Cartridge

    Open the Front Door of the copier/printer. Place a few sheets of paper on the floor to catch any fuser oil that may spill. Rotate the green handle clockwise, to the down position. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 4–19 MAINTENANCE...
  • Page 96 Hold a sheet of paper under the bottle nozzle to catch any drips while removing the cartridge from the machine. Figure 36: Removing the old Fuser Oil Cartridge (D) MAINTENANCE 4–20 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 97 Figure 37: Disposing of the old cartridge Remove the new cartridge from the box and bag, as illustrated in Figure 38. Figure 38: Removing the new cartridge from the box and bag DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 4–21 MAINTENANCE...
  • Page 98 Paper Path Module. Press it carefully into place, as illustrated in Figure 40. Grasp the Paper Path Module and firmly push the Figure 40: Installing the Fuser Oil Cartridge module into the copier/printer. MAINTENANCE 4–22 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 99 If any fuser oil is spilled on the copier/printer, thoroughly clean it. WARNING: Fuser oil may cause irritation to your eyes. Thoroughly wash your hands with soap and water after handling the fuser oil cartridge. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 4–23 MAINTENANCE...
  • Page 100: Replacing The Cleaning Web

    Rotate the Paper Path Module Handle clockwise, to the down position. Pull the Paper Path Module out of the copier/ printer until it is fully open, as illustrated in Figure 42. Figure 42: Pulling out the Paper Path Module MAINTENANCE 4–24 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 101 Figure 45. Place the Cleaning Web in a bag and dispose of the web according to local regulations. Figure 45: Removing the Cleaning Web DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 4–25 MAINTENANCE...
  • Page 102 Grasp the Paper Path Module and push the module into the copier/printer. Rotate the Paper Path Module handle anti- clockwise, to the up position, until it is in a locked position. Close the Front Door of the copier/printer. MAINTENANCE 4–26 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 103: Calling For Service

    Stop button to display the fault code on the screen. NOTE: If an attempt was made to clear the fault before pressing the Stop button, the fault code will not appear. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 4–27 MAINTENANCE...
  • Page 104 Service Telephone Number. Follow the instructions provided by the operator. For applications support, user help, and service Figure 48: Machine Serial Number location support, call the appropriate number: 1-800-821-2797 Canada: 1-800-939-3769 Europe: _________________________ Latin America: _________________________ MAINTENANCE 4–28 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 105: Ordering Supplies

    • Your Xerox Customer Number (in the format X-XXX-XXX-XXXX) _______________________________ • Your Model Number: DocuColor 12 ____________________ DocuColor 12 with External Digital Front End (DFE) ____________________ • Item description • Quantities of items required DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 4–29...
  • Page 106: Supplies To Keep On Hand

    8R7975 8R7975 8R7982 Dry Ink Waste Container 8R7976 8R7976 8R7983 Developer Waste Container 8R7977 8R7977 8R7984 Cleaning Web 8R7980 8R7980 8R7985 Copy/Print 13R557 13R557 13R559 Cartridge (FSMA) Copy/Print 13R558 13R558 13R560 Cartridge (T&M) MAINTENANCE 4–30 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 107: Recommended Papers And Transparencies

    DocuColor 12, refer to the Recommended Materials for the DocuColor 12 . This list is available on the Xerox web site and will be updated periodically. Contact your Xerox representative for additional details.
  • Page 108 MAINTENANCE 4–32 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 110 Prepared by: Xerox Europe Technical Centre Global Knowledge & Language Services Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE 708P83445...