Clearing Paper Jams - Dell 2355DN Service Manual

4.1.2 Clearing Paper Jams

Occasionally, paper can be jammed during a print job. Some of the causes include:
• The tray is loaded improperly or overfilled.
• The tray has been pulled out during a print job.
• The front cover has been opened during a print job.
• Paper was used that does not meet paper specifications.
• Paper that is outside of the supported size range was used.
If a paper jam occurs, LCD window will show it's speeds. Find and remove the jammed paper. If you don't
see the paper, open the covers.
Do not use a pinset or a sharp metal tool when removing a jam.
The covering of a metal part can be removed which can cause an electric leakage.
■ Description of ENGINE JAM type (Layout)
(1) JAM-0 : Paper empty sensor ~ Feed sensor JAM-
(2) JAM-1 : Feed sensor ~ Exit sensor
(3) JAM-2 : Exit sensor ~
(4) Duplex Jam-1 : ~ Duplex sensor
(5) Duplex Jam-0 : Duplex sensor ~ Feed sensor
FEED SENSOR FEED SENSOR
DUPLEX SENSOR DUPLEX SENSOR
Service Manual
Alignment and Troubleshooting
SCAN SENSOR SCAN SENSOR
(5) (5)
(1) (1)
PAPER EMPTY PAPER EMPTY
SENSOR SENSOR
EXIT SENSOR EXIT SENSOR
(2) (2)
4-2
(3) (3)
(4) (4)