Clearing Jams In The Paper Tray - Dell 2355DN Service Manual

2. If you cannot see the paper or cannot pull the
jammed paper out, open the document cover.
3. Remove the document from the feed area by
carefully pulling it gently to the right.

4.1.2.2 Clearing Jams in the Paper Tray

When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate and clear
the paper jam.
Operator Panel Message
Paper Jam 0
Open Tray 1
Paper Jam 1
Remove Cartridge
Paper Jam 2
Open Rear Door
Duplex jam 0
Remove paper &
Open/Close Front Door
Duplex jam 1
Open Rear Door
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear the
jam.
Service Manual
Alignment and Troubleshooting
Location of Jam
Paper Feed Jam (tray 1)
Paper Feed Jam (optional tray 2)
Fuser Area Jam
Paper Exit Jam
between the duplex unit and fuser area
in the duplex unit
4-8
4. Close the document cover. Then load the
documents back into the DADF.
"Paper Feed Jam (tray 1)" or
"Paper Feed Jam (optional tray 2)".
"Fuser Area Jam".
"Paper Exit Jam".
"Duplex Jam 0".
"Duplex Jam 1".
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