Fax Problems - Dell 1600n Multifunction Mono Laser Printer User Manual

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Fax Problems

Condition
The multi-function printer is not
working, there is no display and the
buttons are not working.
No dial tone sounds.
The numbers stored in the memory
do not dial correctly.
The document does not feed into
the multi-function printer.
Faxes are not received
automatically.
The multi-function printer does not
send.
The incoming fax has blank spaces
or is received in poor-quality.
Some of the words on an incoming
fax are stretched.
There are lines on the documents
you send.
If the printed paper is curled or the paper does not feed into the multi-
function printer, turn over the stack of paper in the paper tray. Also try
rotating the paper 180° in the paper tray.
Suggested solutions
Unplug the power cord and plug it in again.
Ensure that there is power to the electrical receptacle.
Check that the phone line is connected properly. See
page 29.
Check that the phone socket in the wall is working by
plugging in another phone.
Make sure that the numbers are stored in the memory
correctly. Print a Phonebook list, referring to
Make sure that the document is not wrinkled and you
are putting it in correctly. Check that the document is
the right size, not too thick or thin.
Make sure that the Automatic Document Feeder (ADF)
cover is firmly closed.
The FAX mode should be selected.
Make sure that there is paper in the paper tray.
Check to see if the display shows "Memory Full".
Make sure that the document is loaded in the ADF or on
the scanner glass.
"Sending" should show up on the display.
Check the other fax machine you are sending to, to see
if it can receive your fax.
The fax machine sending you the fax may be faulty.
A noisy phone line can cause line errors.
Check your multi-function printer by making a copy.
The toner cartridge may be empty. Replace the toner
cartridge, referring to
The fax machine sending you the fax had a temporary
document jam.
Check your scan glass for marks and clean it. See
page 133.
page 157.
page 154.