Image Quality Problems - Xerox 4127 User Manual

Problem Solving

Image Quality Problems

When output image quality is poor, review the following table for solutions.
If image quality is not improved after performing the relevant remedy, contact the Customer
Support Center.
Symptoms
The print shifts slightly. Is the paper shifting or is the leading
edge of the paper not loaded flush
with the tray corners?
Images on the print are Is paper loaded properly in the tray?
skewed.
Is the paper guide for paper Tray 5
(Bypass) set so that the tray touches
the paper?
Is the paper tray set properly?
Part of the image is Is the paper damp?
missing on the print.
Is the loaded paper folded or wrinkled? Replace with paper from a new
Printing is faint Is the paper damp?
(smudged, unclear).
The drum cartridge is depleted or
damaged.
Black dots are printed. The drum cartridge is depleted or
damaged.
7-6 Xerox 4112/4127 EPS
User Guide
Check
Load the paper so it is flush against
the paper tray corners.
Refer to Loading Paper into Trays
on page 2-1.
Load paper correctly.
Refer to Loading Paper into Trays
on page 2-1.
Load paper correctly.
Refer to Loading Paper into Tray 5
(Bypass) on page 2-5.
Firmly push in the tray as far as
possible.
Refer to Loading Paper into Trays
on page 2-1.
Replace with paper from a new
ream.
ream.
Refer to Loading Paper into Trays
on page 2-1.
Replace with paper from a new
ream.
Refer to Loading Paper into Trays
on page 2-1.
Contact the Customer Support
Center.
Contact the Customer Support
Center.
Remedy