Recovering the Computer
Press Troubleshoot > Refresh your PC or Reset your PC.
Follow the instructions on the screen.
This option restores your PC while keeping
your media files such as photos, videos and
Refresh your PC
music files, etc. as well as your personal
This option formats your PC and restores
Reset your PC
the Windows system.
You should back up the files in the following folders before
using the PC Recovery function since these files are not kept.
\Windows, \Program files, \Program files(x86), \ProgramData,
OEM Folder (ex) c:\samsung), \User\<user name>\AppData
► If you choose Reset your PC, select a format type and
follow the instructions on the screen. Refer to the format
Format your PC quickly and restore the
Fully format your PC and restore the Windows
system. This may take several hours.
If the recovery is completed successfully, you can use your
You can restore required Samsung software programs
through All Apps
> SW Update.
Since only the minimum amount of restoration storage
has been allocated to ensure computer operations, you
have to additionally install any required applications after
performing a restoration.