Diagnosing the Computer Status and Troubleshooting
The Support Center program, which is Samsung's computer's
troubleshooting guide, supports diagnosing the system and has a
FAQ for frequently occurring problem(s).
Support Center may not be provided or may be a different
version depending on the model.
Right-click over the Start screen.
Click Support Center in the All Apps
Support Center is activated and starts diagnosing your
After the diagnosing process is finished, the System Status
menu displays a list of the current problems to be solved as
You can solve a problem by clicking the Troubleshoot button
for the problem.
Using the computer