Abnormal Shift Tray Movement Of Sr842 (B706) With Efi Printer Controller (E-7000); Symptom:; Cause:; Solution: - Toshiba e-STUDIO4500c Service Manual

ADDITIONAL INFORMATIONS
4.4.10 ABNORMAL SHIFT TRAY MOVEMENT OF SR842 (B706)
WITH EFI PRINTER CONTROLLER (E-7000)

SYMPTOM:

The shift tray for the 3000-sheet finisher SR842 (B706) finisher does not move
correctly when all of the following conditions are met:
The EFI printer controller E-7000 (G815) is used, and
"Collate" is ON in the E-7000 printer driver, and
Multiple sets are printed out, and one set = one sheet of paper

CAUSE:

Under the above conditions, the EFI printer controller E-7000 (G815) sends the
"shift" command to the shift tray for every sheet, and the shift tray is not able to
respond quickly enough.

SOLUTION:

Advise the user to turn the "Collate" setting OFF in the E-7000 printer driver if one
set = one sheet of paper. This is because the Collate function is not necessary
when one set = one sheet.
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April 2007