Barco Nio MKII Installation & User Manual page 67

BarcoMed Hardware Tab
collected is created. If a summary report was created, it is called
BarcoExamSummary.txt. The reports are saved in one of two locations:
English Version of Windows
Report will be on the desktop
Non-English Version of Windows
Report will be in the user's directory in a folder named "desktop".
Note: The absolute path to the location of the BarcoMed Self Exam
reports is:
under Windows 2000 and Windows XP
C:\Documents and Settings\<username>\Desktop
Submitting the Data to Barco Support
Once BarcoMed Self Exam has collected the data, the user can submit it
to ImageCare, Barco Medical Imaging Systems' customer support
organization by email. To do this you need a system with access to the
World Wide Web.
Enter the following address in your Web browser's address bar:
1.
http://www.barco.com/medical/
In the left hand column click on "Contact us"
2.
Then click on "Support" in the drop down menu.
3.
Find the appropriate ImageCare Center for your country and click
4.
on the email link.
Enter a subject and a brief message describing the problem
5.
about which you are requesting help.
Attach the BarcoMed Self Exam report(s) to the email message
6.
and send it.
You will receive an acknowledgment of receipt of your email by the end
of the next business day.
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