User Mailbox Configuration - Avaya IP Office Installation Manual

Embedded Voicemail Installation Guide

User Mailbox Configuration

1. Start IP Office Manager and receive the IP Office configuration.
2. Click User to display the list of existing users.
3. Double-Click the name of the required user.
4. Click the Voicemail tab. This tab includes settings that are used by IP Office Voicemail Lite and
Voicemail Pro. For embedded voicemail complete the following details:

Voicemail Code
This field can be used to set a mailbox access code. That code must then be entered and
followed by # by anyone attempting to retrieve messages from the mailbox. If set the code
should be 4 digits or longer.

Voicemail On
When ticked, calls to the user's number will divert to voicemail if busy or not answered
within the users set allocated answer interval.

Voicemail Ringback
When ticked, following the completion of any call, if the user's has new messages waiting,
the voicemail system will ring the user. Note that ringback will also occur for any hunt
group mailbox for which the user receives message waiting indication. However user
mailbox ringback takes precedence over hunt group mailbox ringback when both contain
new messages.

Voicemail Reception
The number to which callers in the mailbox should be transferred if they dial *0.
5. Make any changes required for the user and click OK.
6. Repeat for any other users.
Use to save the new changes back to the IP Office system.
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15-601067 Issue 4 (25 May 2006)
Embedded Voicemail Installation Guide
IP Office