Cascading Auto Attendants - Avaya IP Office Installation Manual

Auto Attendant Configuration

Cascading Auto Attendants

Using an auto attendant short code, one auto attendant can be accessed from another. For some
customers this may provide added flexibility.
Note that only 4 auto attendant services are supported, and linking auto attendant services may increase
the time callers remain in the services, reducing the number of free voicemail and auto attendant
connections for other callers.
The follow example short code will connect a caller to an auto attendant service named AutoAttend.
Within another auto attendant, the short code *98 could be set as the Destination for a Normal
Transfer.
Embedded Voicemail Installation Guide Page 35
IP Office 15-601067 Issue 4 (25 May 2006)