Others; Troubleshooting; Supported Projectors - Mitsubishi Electric LAN CONTROL UTILITY Operation Manual

12. Others

12.1. Troubleshooting

• The projector can not be recognized.
The projector may not be recognized automatically due to the setting of fire wall. In such case, the communication
of "ProjectorView Global+" should be registered as an exception to the fire wall. For the setting of the fire wall, see
the manual of the software that configures the fire wall.
• Operation by the remote controller can not be properly performed.
The operation may not be performed until the last operation has been completed. In such case, wait for a while
and perform the operation again. In addition, confirm whether the network setting such as IP address is correct.
• Application becomes "No reply".
Since it may take time for processing of the automatic status acquisition, the application can not be operated dur-
ing that time, and "No reply" may be displayed. Wait for a while until the processing has been ended.
• Application cannot be operated sometimes.
The application cannot be operated during the acquisition of the projector status. When the main power of the pro-
jector is off or projectors not actually connected are registered, the projector status acquisition may take longer
time to complete because it waits until timeout. In this case, you can reduce the acquisition time by deleting
unnecessary registered projectors.
• Projectors cannot be controlled. Projector status isn't displayed.
Try either "Initialize Network Configuration" or "7 factory defaults" on Telnet. However, note that you are required to
make settings of the projectors again because they are reset to the defaults.

12.2. Supported Projectors

• "Telnet" is available in the following types of projectors. For details, see "LAN Control Utility" User Manual included
with the projector.
• "Visual PA" is not available in the following types of projectors.
• If you use ProjectorView in the following types of projectors, see "LAN Control Utility" User Manual included with
the projector.
XD2000U, XD1000U, WD2000, XL550U, XL650U, HL650U, WL639U, XL1550U, XL2550U, WL2650U,
HL2750U, MH2850U, FL7000U, WL6700U, XL6600U, XL6500U, FL7000U(BL), FL7000LU, WL6700LU,
XL6600LU, XL6500LU, HD8000, FL6900U, XD3200U, WD3300U, XD221U
MD-7200LS, MD-7500LS, XD1000U(C), WD2000(C), WL639U(C), LX-510, LX-610, LW-600, LX-5120,
LX-6150, LW-6100, LF-8300, LW-7700, LX-7850LS, LX-7350LS
XD2000U(K), WD2000(K), XL550U(K), XL650U(K), HL650U(K), WL639U(K), XL1550U(K), XL2550U(K),
WL2650U(K), FL7000U(K), WL6700U(K), XL6600U(K), XL6500U(K)
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