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Emergency (E911) Call Information
When the installation wizard is run, a screen appears with the information below on
emergency 911 (programmed default number for US Inter-Tel telephone systems) or 999
(programmed default number for European Inter-Tel telephone systems). You must select "I
agree" to continue with installation of the IP softphone. This message also appears each
time you initiate and run the IP softphone.
Select "never show this dialog again" in the emergency 911 dialog box to
NOTE
prevent this dialog from appearing when you start the application.
E911 Warning
Do not dial emergency hotline numbers from the IP softphone.
NOTICE
In the case of an emergency, dial the appropriate local emergency-service number
directly, or use the nearest local public phone to dial an emergency hotline (911, the
default setting programmed in US Inter-Tel telephone systems or 999, the default setting
programmed in European Inter-Tel telephone systems).
The IP softphone communicates through a central telephone system that routes all
emergency calls directly to a number that is local to the central system. If the IP
softphone is not at the same address as the central system, then emergency service will
not be routed to the proper location.
Therefore, if the IP softphone does not stay within the premises of the central system, you
must configure the IP softphone's programmable keys to dial the local police or fire
departments directly, and you must clearly label the key icons. If the IP softphone is
mobile, meaning it is used in multiple locations, you must know the direct emergency-
contact numbers for each location and program them accordingly as programmable
buttons.
In the case of an emergency, you are responsible for determining the nature of the
emergency and dialing the appropriate emergency-service number directly. You must
provide the emergency personnel your location and telephone number because the
emergency service may not receive accurate identification information automatically.
The Model 8602 Interface
Before starting the Model 8602, you should learn about the parts that comprise your IP
softphone. The different parts of the Model 8602 provide access to several features.
Basic features are described in this guide. For more details and advanced
NOTE
feature descriptions, refer to the online Help.
18
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Inter-Tel
Model 8602 User Guide
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