Before you begin
•
Ensure that the latest official Data Protector patches are installed. See the online
Help index: "patches" on how to verify this.
•
See the HP Data Protector product announcements, software notes, and references
for general Data Protector limitations, as well as recognized issues and
workarounds.
•
See
http://www.hp.com/support/manuals
versions, platforms, and other information.
Checks and verifications
If your configuration, backup, or restore failed:
•
Examine system errors written to debug.log, located on the Sybase Server
system in:
Windows: Data_Protector_home\log
UNIX: /var/opt/omni/log
•
Make a test backup and restore of any filesystem on the problematic client. For
information, see online Help.
•
In a cluster environment, before performing procedures from the Data Protector
CLI, ensure that the environment variable OB2BARHOSTNAME is set to the virtual
server name. When the Data Protector GUI is used, this is not required.
•
Ensure that the Sybase instance and its default Sybase Backup Server are online.
UNIX only: Ensure that user root and user sybase are added to the Data
•
Protector admin or operator user group.
Additionally, if your configuration or backup failed:
•
If you use non-default Sybase settings, ensure that they are registered in:
Windows: The System Properties dialog box, which you access by
double-clicking System in the Control Panel.
UNIX: The Data Protector Sybase configuration file.
Additionally, if your backup failed:
•
Check the configuration of the Sybase instance described in
configuration" on page 121.
•
Test the backup specification as described in
sessions" on page 128.
146
Integrating Sybase Server and Data Protector
for an up-to-date list of supported
"Checking the
"Previewing backup
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Questions and answers