Fujitsu Eternus DX80 S2 User Manual page 85

Chapter 7 Troubleshooting
7.1 Check List
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When the ETERNUS DX Disk storage system cannot be connected via a network
service
Check the following points: If none of these resolve the problem, contact your maintenance
engineer.
• Is the ETERNUS DX Disk storage system turned off?
• Has the LAN cable become disconnected? For a dual-controller type, does the controller to
which the LAN cable is connected have an unlit MASTER LED?
• Have any network devices (such as LAN switch or router) failed? Are the network device
settings invalid?
• Are the environment settings for the network service invalid?
• Is the IP address incorrect?
• Are the settings for the ETERNUS DX Disk storage system LAN ports (firewall) invalid?
If the problem is not resolved, follow the procedure below to restore the default values for the
ETERNUS DX Disk storage system network environment settings and the firewall settings.
IMPORTANT
Procedure
1
ETERNUS DX80 S2/DX90 S2 Disk storage system User's Guide -Operation-
Note that the settings (network environment settings and firewall settings)
for all of the LAN ports are initialized after the following procedure is per-
formed.
Remove the flange cover of the controller enclosure.
Copyright 2011 FUJITSU LIMITED
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