Power And Startup - Polycom SIP 3.0.2 Administrator's Manual

Power and Startup

Symptom
There are power issues.
Problem
The SoundPoint IP /
SoundStation IP family SIP
phone has no power.
Troubleshooting Your SoundPoint IP / SoundStation IP Phones
Corrective Action
Do one of the following:
Verify that no lights appear on the unit
•
when it is powered up.
Check if the phone is properly plugged
•
into a functional AC outlet.
Make sure that the phone isn't
•
plugged into a plug controlled by a
light switch that is off.
If plugged into a power strip, try
•
plugging directly into a wall outlet
instead.
Try the phone in another room where
•
the electricity is known to be working
on a particular outlet.
If using PoE, the power supply voltage
•
may be too high or too low.
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