®
SoundPoint
IP 430
Quick User Guide
Basic Phone Features
Customizing Your Phone
Applies to phones running SIP 2.2 or
later.
For detailed information please consult
the comprehensive SoundPoint IP 430
User Guide available at:
www.polycom.com/support/voicedocum
entation/
©2007 Polycom, Inc. All rights reserved.
Polycom, the Polycom logo and SoundPoint are registered
trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice.
SoundPoint IP 430 Quick User Guide. 1725-12440-001 Rev B. 7/2007
BASIC PHONE FEATURES
PLACING A CALL
Using the Handset:
Pick up the handset and enter the
number or enter the number first, and
then pick up the handset.
Using the hands-free Speakerphone:
1. With the handset on-hook, press:
- any assigned line key, or
- the NewCall soft key.
2. Dial the number.
Or dial the number, and then press the
Dial soft key.
Using the optional Headset:
1. With the headset connected, press:
- any assigned line key, or
- the NewCall soft key.
2. Press
.
3. Dial the number.
Or dial the number, and then press
.
During a call, you can alternate
between hands-free, headset, handset
or modes by pressing the
or
keys, or picking up the handset.
ANSWERING A CALL
Using the Handset:
Pick up the handset.
Using the Speakerphone:
Press:
-
, or
- the line key, or
- the Answer soft key.
Using the optional Headset:
Press
.
Incoming calls may be ignored by
pressing the Reject soft key or
Invoking Do Not Disturb during ringing.
ENDING A CALL
Using the Handset:
Hang up or press the EndCall soft key.
Using the Speakerphone:
Press
or the EndCall soft key.
Using the optional Headset:
Press
or the EndCall soft key.
MICROPHONE MU
TE
During a call, press
. Mute applies to
all modes: handset, headset, and
hands-free. You can hear all other
parties while Mute is enabled.
To turn off Mute, press
again.
CALL HOLD AND RESUME
1. During a call, press
or the Hold
soft key.
2. Press
again, the Resume soft
k
ey, or the line key to resume the call.
LOCAL CONFERENCE CAL
LS*
To create a three-way local
conference call:
1. Call the first party.
2. Press the Cnfrnc soft key to create a
new call (the active call is placed on
hold).
3. Place a call to the second party.
4. When the second party answers,
press the Cnfrnc soft key again to join
a
ll parties in the conference.
When a conference has been
established, pressing the Split soft
key will split the conference into two
c
alls on hold.
Placing the call on hold on the
conference originator's phone
will
place the other parties in the
c
onference on hold.
A conference may be created at any
time between an active call and a call
which is on hold (on the same line or
another line) by pressing the Join soft
k
ey.
Ending the call on the conference
originator's phone will allow the other
partie
s to continue the conference.
____
* - Conferencing is an optional feature that must be
configured on the call server. Particulars and menu
options may v
ary.
CALL TRANSFER
1. During a call, press the Trnsfr soft
key (the active call is placed on hold).
2. Place a call to the party to which you
want to transfer the call.
3. After speaking with the second party,
press the Trnsfr soft key to complete
t
he transfer.
Press the Blind soft key to transfer the
call without speaking to the second
p
arty.
Transfer may be cancelled during
establishment by pressing the Cancel
s
oft key. The original call is resumed.
CALL FORWARDING
To enable call forwarding:
1. Press the Fwd soft key from the
phone's idle display or press
and select Features, and then
Forward.
2. Select a forwarding type from
Always, No Answer, and Busy.
3. For all types, enter a number to
forward all future calls to.
4. For No Answer, enter the number of
rings before forwarding.
5. Press the Enable soft key to confirm
Call Forwarding. A moving arrow icon
appears for that line to confirm Call
F
orwarding is enabled.
To disable call forwarding:
1. Press the Fwd soft key from the
phone's idle display or press
and select Features, and then
Forward.
2. Select a forwarding type from
Always, No Answer, and Bus
y.
3
. Press the Disable soft key.
Call forwarding is not available on
s
hared lines.
If call forwarding is configured on the
call server (invoked using * code dialing
or from a PC-based application), then
p
articulars and menu options may vary.
1
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