Hand Held Products 9500 Supported Equipment Manual page 114

Error Message Resolution Guide
Message
User Count Exce eded.\n Session
Ended;
Primary Unavailable\nTrying Alternate; First Host IP address not available
APMAC.DAT Error\nSession Ended;
MUIP.DAT Error\nSession Ended;
Missing Subnet IP\nSession Ended;
Error Opening File;
Telnet API\nnot found;
Battery Low Warni ng\n\nReplace
Battery Soon;
No Host List.\ nPress any key\nTo Edit
Host IP's;
Unable to Allocate\nFont Memory;
4-6
Reason
Possible authorization issue.
trying the remaining addresses in
the Host list.
Access point Media Access Control
error.
Mobile Unit IP Error.
Mobile Unit IP Netmask Error.
File is mi ssing.
Program files are missing.
Not enou gh power to operate the
Mobile Unit.
Have not configured your target
hosts.
Mobile Unit does not have enough
memory to load the fonts.
Solution
Verify that you have the correct
number of licenses for the number of
Mobile Units you are using.
Verify the host address.
Most likely a range, access point,
radio, host or network issue.
Troubleshoot the customer's
environment.
Most likely a Mobile Unit network
setting issue. Troubl eshoot the
customer's environment.
Most likely a Mobile Unit network
setting issue. Troubl eshoot the
customer's environment.
Verify that the config uration files are
on the Mobile Unit. Or perhaps there
is a hardware failure.
Reload program files .
Replace the battery with a fully
recharged battery.
Configure the target host IP
addresses.
Reduce the fonts in use or expand the
memory in the Mobile Unit.
Supported Equipment Manual
Reference Tech Note
---
---
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
---
---
---
---
---
•
January, 2006