Troubleshooting
Problem
The system freezes or
the screen goes dark.
The system never goes
into a power saving
mode.
The
Wireless
Bluetooth/PC
Camera
modules
cannot
detected.
The
Wireless
Bluetooth/PC
Camera
8
modules
cannot
configured.
The
PC
Camera
software
displays
black screen when the
BisonCap
software
run.
8 - 10 Problems & Possible Solutions
The system's power saving features have timed-out. Use the AC/DC adapter, press a key on the
keyboard, or press the sleep (Fn + F4) key combination, or press the power button if no LEDs are
lit.
Power Options features are not enabled. Go to the Windows Power Options menu and enable
the features you prefer (see
on page D -
14). Make sure you have enabled Hibernate mode from the control panel.
LAN/
The modules are off. Check the appropriate LED indicator
or off (see
"LED Indicators" on page 1 -
be
function key combination in order to enable the modules.
LAN/
The driver(s) for the module(s) have not been installed. Make sure you have installed the driver
for the appropriate module (see the instructions in
be
module).
The software is using the incorrect device. If you have both an optional PC Camera and an optional
a
TV Tuner module present, you will need to select which device to use with the BisonCap program.
Go to the Devices menu in the BisonCap program and select the BisonCam, NB Pro device.
is
Possible Cause - Solution
"System Power Options" on page 3 - 6/"System Power Options"
7). If the LED indicator is off, then press the appropriate
Chapter 7 "Modules"
to see if the modules are on
for the appropriate
Need help?
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