Elo TouchSystems C-Series User Manual
Lcd multi-function touchcomputer
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Summary of Contents for Elo TouchSystems C-Series
- Page 1 C-Series Touchcomputer for Healthcare Applications User Guide C-Series LCD Multi-function Touchcomputer [19” model shown]...
- Page 2 TE Touch Solutions C-Series Touchcomputer for Healthcare Applications User Guide Multi-function Touchcomputer Revision A SW601689 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com C-Series Touchcomputer for Healthcare Applications User Guide ii...
- Page 3 Copyright © 2011 Tyco Electronics Corporation, a TE Connectivity Ltd. Company. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Tyco Electronics Corporation.
- Page 4 Warnings and Cautions Warning Danger - Explosion hazard. Do not use in the presence of flammable anesthetics, • and other flammable materials. • To prevent fire or shock hazards, do not immerse the unit in water or expose it to rain or moisture. •...
- Page 5 Caution Power cord is used as a disconnection device. To de-energize equipment, disconnect the power cord. This unit must follow the national requirement and local state laws to dispose unit. Before connecting the cables to your Elo touchcomputer, make sure all components are powered OFF.
- Page 6 Medical and Healthcare Application Disclaimer: It is the sole responsibility of any person intending to commercialize, market or use any of TE Connectivity Ltd. or its family of companies ("TE") products for medical or healthcare applications to ensure that such product is adequate and appropriate for the person's intended use and complies with all applicable laws, regulations, codes and standards including but not limited to the European Union Medical Device Directive, United States Federal Food, Drug, and Cosmetic Act, regulations...
- Page 7 Classification With respect to electrical shock, fire in accordance with UL60601-1 and CAN/CSA C22.2 No. 601.1 This touchcomputer is a Class I (GROUNDED) DEVICE. These touchcomputers are classified NO APPLIED PARTS EQUIPMENT. Protection against harmful ingress of water: INGRESS PROTECTION (IPX1) This touchcomputer shall be classified as ORDINARY EQUIPMENT, not intended or evaluated for use in the presence of flammable anesthetic mixture with air, oxygen, or nitrous oxide.
- Page 8 European Standards and Classifications Standards: EN 60601-1-2: 2007 The EMC limits and test methods are referred to the following standards: Emission: Immunity CISPR11:2003+A1:2004 IEC61000-4-2:2008 ED.2.0 +A2: 2006 (Group I, Class A) IEC61000-4-3:2006+A1:2007ED.3.0 CISPR 22: 2005+A1: 2005, Class A IEC 61000-4-4: 2004+A1:2010 ED.2.0 AS/NZS CISPR 22: 2006, Class A IEC 61000-4-5: 2005 ED.2.0 IEC 61000-3-2: 2005...
- Page 9 Guidance and manufacturer’s declaration-electromagnetic immunity for all EQUIPMENT AND SYSTEMS Guidance and manufacturer’s declaration-electromagnetic emissions The 19CX/22CX Touchcomputer for Healthcare Applications is intended for use in the electromagnetic environment specified below. The customer or the user of the 19CX/22CX Touchcomputer for Healthcare Applications should assure that it is used in such an environment.
- Page 10 Guidance and manufacturer’s declaration-electromagnetic immunity for all EQUIPMENT AND SYSTEMS Guidance and manufacturer’s declaration-electromagnetic immunity The 19CX/22CX Touchcomputer for Healthcare Applications is intended for use in the electromagnetic environment specified below. The customer, or the user of the 19CX/22CX Touchcomputer for Healthcare Applications, should assure that it is used in such an environment.
- Page 11 Guidance and manufacturer’s declaration-electromagnetic immunity for all EQUIPMENT AND SYSTEMS that are not LIFE-SUPPORTING Guidance and manufacturer’s declaration-electromagnetic immunity 19CX/22CX Touchcomputer for Healthcare Applications is intended for use in the electromagnetic environment specified below. The user of the 19CX/22CX Touchcomputer for Healthcare Applications should assure that it is used in such an Immunity IEC 60601 Test Compliance...
- Page 12 3. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered.
- Page 13 Recommended separation distances between portable and mobile RF communications equipment and the 19CX/22CX Touchcomputer for Healthcare Applications for all EQUIPTMENT AND SYSTEMS that are not LIFE-SUPPORTING The 19CX/22CX Touchcomputer for Healthcare Applications is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the 19CX/22CX Touchcomputer for Healthcare Applications can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications (equipment) and the 19CX/22CX Touchcomputer for Healthcare Applications as recommended below according to the...
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Page 14: Table Of Contents
Table of Contents Chapter 1: Setup..................1 Unpacking Your Touchcomputer ....................1 Adjusting the Display ........................2 Setting Up the Operating System ....................2 Calibrating the Touchscreen ......................7 Securing the Base......................... 9 Chapter 2: Operation ................10 On-Screen Display (OSD)......................11 L.E.D. - Page 15 Regulatory Information................38 Warranty ....................41 Index......................43 C-Series Touchcomputer for Healthcare Applications xv...
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Page 16: Chapter 1: Setup
C H A P T E R SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.” Unpacking Your Touchcomputer Check that the following items are present and in good condition: C-Series Touchcomputer for Healthcare Applications User Guide 1... -
Page 17: Adjusting The Display
Adjusting the Display The display screen can be adjusted from 0 to 70 degrees, as shown below. To prevent tipping or dropping, be sure to hold the base when adjusting CAUTION: the display. Setting Up the Operating System If configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes. - Page 18 1. After the TE logo shows up, press F8 (frequently) to enter Advanced Boot Options. 2. Select Repair your computer. 3. Click Next OK (Shall not have password) Click Elo Touch System Tool. 4. The following UI shall be presented. 5. Click Inject, and the following window will pop out.
- Page 19 6. Click the drop-down list and select the preference language. 7. Click Inject Selected Language 8. The following window shall be presented. 9. After the language package is installed correctly, press any key to exit this window. 10. Click Exit Exit Restart C-Series Touchcomputer for Healthcare Applications User Guide 4...
- Page 20 Selecting the Region (For Windows 7 OS OS Only) When the following window appears, you can change the country, time and currency, and keyboard layout of the touchcomputer. After making any changes, click Next to continue. Choosing the Computer Name (For Windows 7 OS OS Only) When the following window appears, you can choose a computer name of the touchcomputer.
- Page 21 After making any changes, click Next to continue. Selecting the Update Options (For Windows 7 OS OS Only) When the following window appears, you can select one of the update options of the touchcomputer. In general, you can choose Use recommended settings as your default option.
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Page 22: Calibrating The Touchscreen
Reviewing the Time and Date Settings (For Windows 7 OS Only) When the following window appears, you can set up the time and date of the touchcomputer. After making any changes, click Next to finish. Windows Setup completes the installation of the touchcomputer. Calibrating the Touchscreen The touchscreen is pre-calibrated for accurate touch response. - Page 23 Click the Align button. This launches the calibration program. The window shown below opens. Follow the instructions to calibrate the touchscreen. C-Series Touchcomputer for Healthcare Applications User Guide 8...
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Page 24: Securing The Base
Securing the Base Use the four pretapped holes to secure the touchcomputer from below the mounting surface. The holes are designed to work with ISO metric M4 screws. Mounting screws are not included with the product but should be readily available at any hardware store. -
Page 25: Chapter 2: Operation
C H A P T E R OPERATION This chapter describes how to control the On-Screen Display (OSD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged after powering off/on or in the case of a power failure. -
Page 26: On-Screen Display (Osd)
On-Screen Display (OSD) OSD Menu 1. To display the OSD Menu, press the Menu button. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub-menus and functions. 2. When the function you want to change is shown, press the SELECT button. 3. - Page 27 Feature Description Brightness Adjust brightness and contrast. Brightness: Adjusts the backlight of the monitor. Contrast: Adjusts the maximum luminance level of the monitor. Image setting Adjusts H position, V position, clock, and phase. H position: Moves the screen horizontally right and left (1 pixel pitch increment).
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Page 28: L.e.d. Functionality
To enable or disable the power button (PWR) lock function: 8. Simultaneously press Menu/Exit and the Right (->) key for two seconds. A window appears displaying PWR ENABLE or PWR DISABLE. 9. When the power button lock feature is activated, the power button is disabled. L.E.D. -
Page 29: Using The Input/Output Panel
Using the Input/Output Panel To access the input/output (I/O) ports, remove the cable cover at the bottom of the unit. A security screw is included and may be used to secure the cable cover to the touchcomputer. Below are the I/O descriptions by model: C3 models C2 models Note: The DB9 Serial (COM) ports are defaulted (from left to right) COM3 and COM4... -
Page 30: Chapter 3: Options And Upgrades
C H A P T E R OPTIONS AND UPGRADES Adding Optional Peripherals When adding a peripheral, complete installation and setup instructions are provided with the field-installable kits. The following peripherals are available for purchase separately as field-installable kits: Magnetic stripe reader (MSR)* ... -
Page 31: Magnetic Stripe Reader (Msr)
Note: May install up to two (2) Elo Expansion Cards OR one (1) Elo Expansion Card + one (1) PCI-E Expansion Card Note: Peripheral Kits may not meet Electrostatic Discharge (ESD) IEC 61000-4-2 for medical purposes (please consult specifications for each peripheral kit). All peripheral kits DO meet standard ITE ESD requirements. - Page 32 Testing the MSR Testing in USB MSR Keyboard (KB) Emulation Mode 10. Open the Notepad application (click Start > Accessories > Notepad). 11. Slide the card through the MSR and verify that the data is displayed in the application window. Testing in USB MSR Human Interface Device (HID) Mode 12.
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Page 33: Customer Display
13. Slide a card through the MSR and verify that the data is displayed in the application window. 14. If the card ID appears in the Reader Output window, the reader is functioning. Customer Display You can optionally add a customer display to the C-Series touchcomputer to any of the four mounting locations located on the display head top, bottom, left, and right of the touchcomputer. -
Page 34: Fingerprint Reader (Fpr)
Fingerprint Reader (FPR) You can add a fingerprint reader to the C-Series touchcomputer to any of the four mounting locations located on the display head top, bottom, left, and right. Software application and drivers can be found in the following directory or on www.elotouch.com C:\EloTouchSystems\SetupFiles\Peripherals The fingerprint reader is powered by the USB bus. -
Page 35: Cash Drawer Port Card
16. Place your finger on the fingerprint reader sensor and verify that the image ofyour fingerprint is displayed on the application window. Cash Drawer Port Card A Cash Drawer Port Card can be installed in any available expansion slot. This card provides: ... -
Page 36: Second Vga Port Card
Second VGA Port Card A second VGA video card can be added to any available expansion slot. This card provides a VGA port to drive another VGA display. Software application and drivers can be found in the following directory or on www.elotouch.com C:\EloTouchSystems\SetupFiles\Peripherals Part number: E017487... -
Page 37: Second Hard Disk Drive
Second Hard Disk Drive A second hard disk drive can be added via the second hard drive mounting kit. This addition provides extra data storage or can be used in conjunction with the RAID controller card for RAID functionality. This option occupies a single expansion slot. Part number: E596876 Solid State Drive A solid state drive can be added to (or used to replace) the original hard disk drive. -
Page 38: Parallel Port Card
Note: To use this option ALSO requires the purchase and installation of the Elo PCI-E Expansion Card Option Kit, part number E827958. Parallel Port Card A parallel port card can be added to any Expansion slot. This option provides a parallel port for printer interfaces only. -
Page 39: Elo Pos Demo Software
Feature Description 2.0MP Webcam w/2 x Digital Microphone 2 Million Pixel Webcam Module USB Type 1.0, 1.1 or 2.0 1600x1200, 1280x1024, 640x480, 352x388, Video Resolution 320x240, 176x144, 160x120 5fps max @ 2.0 megapixels (1600x1200); Auto Frame Rate 24fps max @ VGA mode (640x480) Field Of View (FOV) 66°... -
Page 40: Chapter 4: Safety And Maintenance
C H A P T E R SAFETY AND MAINTENANCE Safety Important information regarding the proper setup and maintenance of your touchcomputer: To reduce the risk of electric shock, follow all safety notices and never open the touchcomputer case. ... -
Page 41: Care And Handling
Care and Handling The following tips help keep your touchcomputer functioning at the optimal level. Power down the unit and disconnect from the electrical mains prior to engaging in any cleaning activities. Take care to ensure no leakage of solution into the system. IF ANY FLUID INGRESS INTO THE UNIT DURING CLEANING IS SUSPECTED, DO NOT POWER ON THE UNIT. -
Page 42: Recovering The Operating System
1. After the TE logo shows up, press F8 (frequently) to enter Advanced Boot Options. 2. Select Repair your computer 3. Click Next OK (Shall not have password) Elo Touch System Tool 4. The following UI shall be presented... - Page 43 5. Click Recover Start Recovery Process 6. After finished, click Exit Exit Restart ii. Use the recovery DVD to recover the touchcomputer. Recovery DVD’s can be ordered if necessary from TE Touch Solutions customer service. 1. Connect the USB DVD drive to the touchcomputer. 2.
- Page 44 3. Press “F11” to enter Device Boot Menu and boot touchcomputer from DVD. 4. After entering the Elo Touch System Tool, click “WINPE” button. 5. Once you see the “Command Prompt” window, type “win7” to start recovery process for Windows 7 OS.
- Page 45 If using Windows 7 OS and your hard disk is corrupts, you can request a NOTE: Recovery DVD from TE Touch Solutions customer service. The end user must adhere to Microsoft's Licensing Agreement. NOTE: After you recovered your touchcomputer by using the included image, NOTE: the operating system might reassign your USB Serial Ports during the first bootup.
- Page 46 2. Double click the “Ports (COM & LPT)” and check all of these “USB Serial Port” settings must be IDENTICAL as the following table. Description Location USB Serial Port (COM3) On USB Serial Converter A USB Serial Port (COM4) On USB Serial Converter B 3. If you see a situation as below, it shows the operating system has reassigned these serial ports. You need to correct it manually. C-Series Touchcomputer for Healthcare Applications User Guide 31...
- Page 47 In usual, even if the operating system reassigns these serial ports, they are still in order. In this case, you should change it as the following table. Original one Change to USB Serial Port (COM5) USB Serial Port (COM3) USB Serial Port (COM6) USB Serial Port (COM4) Thus, the settings for these USB Serial Ports should begin at COM3 and end at COM4 in order. 4. To correct it, please follow the instructions below: Double click the port you need to change. In this case, it is COM5. C-Series Touchcomputer for Healthcare Applications User Guide 32...
- Page 48 COM5 is the 1 port of these USB serial ports so the “Location:” should be “on USB Serial Converter A”. Please assign this serial port to COM3. (COM4 for the USB Serial Converter B). C-Series Touchcomputer for Healthcare Applications User Guide 33...
- Page 49 Change to COM3 Location Information Select “Port Settings” Click “Advanced…” C-Series Touchcomputer for Healthcare Applications User Guide 34...
- Page 50 In this case, select COM3 from the drop‐down menu click OK OK back to the Device Manager. Follow the same steps to accomplish these settings for other ports. After finished, right click on “Ports (COM & LPT)” and click Scan for hardware changes. 5. The outcome should be identical as the following diagram. C-Series Touchcomputer for Healthcare Applications User Guide 35...
- Page 51 COM3 location: USB Serial Converter A COM4 location: USB Serial Converter B C-Series Touchcomputer for Healthcare Applications User Guide 36...
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Page 52: Chapter 5: Technical Support
C H A P T E R TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: The web The phone Using the Web For technical support, go to www.elotouch.com/go/contactsupport. For current Elo news, product updates, and announcements, or to register to receive our Touchcomputer newsletter, go to www.elotouch.com/go/news. -
Page 53: Regulatory Information
REGULATORY INFORMATION I. Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein may result in improper operation, damage to the equipment, invalidation of warranty, or a fire hazard if the requirements are not followed. - Page 54 B) Notice to Users in Canada: This equipment complies with the Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industry Canada. C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment.
- Page 55 b) If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures: i) Move the digital device away from the affected receiver. ii) Reposition (turn) the digital device with respect to the affected receiver.
- Page 56 WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for the touchcomputer and components of the product is 3 years.
- Page 57 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
- Page 58 INDEX address, TE Touch Solutions, 45 on-screen display (OSD) enabling or disabling menu, 12 base power status, 13 menu settings, 11 base, securing, 9 operating system box contents, 1 recovering, 27 cables setting up, 2 included, 1 operation, 10 calibration, 7 options, adding, 15 certifications, 40 peripherals...
- Page 59 care and handling, 26 upgrades, adding, 15 warranty, 41 website, TE Touch Solutions, 37, 45 WEEE directive, 27 wireless card overview, 21 specifications, 21 testing, 21 www.elotouch.com Get the latest... Product information Specifications News on upcoming events ...
- Page 60 To find out more about the extensive range of Elo touch solutions, vist www.elotouch.com or simply call the office nearest you: North America Europe Asia-Pacific Tyco Electronics Corporation (TE Tyco Electronics Raychem Sun Hamada Bldg. 2F Touch Solutions Division) B.V.B.A.