Elo TouchSystems B-Series User Manual
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Elo TouchSystems B-Series User Manual

Aio multi-function touchcomputer
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Download this manual See also: User Manual
B-Series Rev-B Touchcomputer User Guide
B-Series AiO Multi-function Touchcomputer
[15" and 17" models shown]

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Summary of Contents for Elo TouchSystems B-Series

  • Page 1 B-Series Rev-B Touchcomputer User Guide B-Series AiO Multi-function Touchcomputer [15” and 17” models shown]...
  • Page 2 Elo Touch Solutions B-Series Rev.B Touchcomputer User Guide Multi-function Touchcomputer Revision A SW 602032 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com...
  • Page 3 Elo Touch Solutions, Inc. Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its affiliates (collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose.

  • Page 4: Table Of Contents

    Table of Contents Chapter 1: Setup..................1 Unpacking Your Touchcomputer ....................1 Adjusting the Display ........................2 Calibrating the Touchscreen ......................2 Securing the Base..........................3 Chapter 2: Operation ................4 Control Buttons..........................5 L.E.D. Functionality ........................5 Using the Input/Output Panel......................6 RAID..............................7 Setting Up the Operating System.....................9 Recovering the Operating System ....................17 Chapter 3: Options and Upgrades ............

  • Page 5: Chapter 1: Setup

    C H A P T E R SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.” Unpacking Your Touchcomputer Check that the following items are present and in good condition: Power cable US/Canada Power cable Europe Touchcomputer...

  • Page 6: Adjusting The Display

    Adjusting the Display The display screen can be adjusted from 0 to 70 degrees, as shown below. 0° 70° To prevent tipping or dropping, be sure to hold the base when adjusting CAUTION: the display. Calibrating the Touchscreen The touchscreen is pre-calibrated for accurate touch response. If for any reason the touchscreen needs to be recalibrated, (For Windows XP) right-click the Elo icon in the Taskbar and then click “Align”...

  • Page 7: Securing The Base

    Securing the Base When mounting the B-Series touchcomputer, the baseplate must be removed and mounted on a flat surface. Use the four pre-tapped holes to secure the baseplate from below the mounting surface before reattaching the touchcomputer as shown below. The holes are designed to work with ISO metric M6 screws. Mounting screws are not included with the product.

  • Page 8: Chapter 2: Operation

    C H A P T E R OPERATION This chapter describes how to utilize the control buttons, I/O panel, and other unique features that Elo provide. All adjustments made to the brightness and volume controls are automatically saved. User settings remain unchanged after powering off/on or in the case of a power failure.

  • Page 9: Control Buttons

    3 seconds. To unlock, perform the same procedure for another 3 Locking seconds L.E.D. Functionality The B-Series base has a LED indicating the state of the touchcomputer. The table below shows LED state and corresponding color. LED Color to Observer State No input power —...

  • Page 10: Using The Input/Output Panel

    Using the Input/Output Panel To access the input/output (I/O) ports, remove the cable cover at the bottom of the unit. A security screw is included and may be used to secure the cable cover to the touchcomputer. Below are the I/O descriptions by model: B2/B3 Models Note: The DB9 Serial (COM) ports are defaulted (from top to bottom) COM1 and COM2 Note: As a safety precaution, always leave the cable cover door attached when the system is...

  • Page 11: Raid

    IMPORTANT!! All data will be erased when creating RAID 0 or RAID 1. The user must back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software. Please burn copies of your recovery DVD(s) before performing this process. The ISO files (images) for these DVD(s) are located on the system desktop in the [Recovery DVD ISO Files] folder.
  • Page 12 6. Press F4 to save your settings and restart your computer. 7. To manage/explore your RAID configuration, please install the HW RAID Manager utility located in C:\EloTouchSolutions\System\RAID\. You can refer to the HW RAID Manager user guide in the same folder for more details. ERIES OUCHCOMPUTER UIDE...

  • Page 13: Setting Up The Operating System

    Setting Up the Operating System If configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configurations and connected devices. To set up the Microsoft® Windows® Operating System for the touchcomputer, turn on the touchcomputer by pressing the power button, and then follow the on-screen instructions.
  • Page 14 4. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” 5. Select the Regional Options tab. 6. Select your preferred language from the drop-down list in the Standards and formats pane.
  • Page 15 7. Click Apply. 8. Select your location from the drop-down list in the Locations pane. 9. Click OK. ERIES OUCHCOMPUTER UIDE...
  • Page 16 Windows 7 Professional only allows the use of only one language at one time. But you can use the Elo Touch Solutions language injection feature to update your language preference, should you need to change it. English is set as the default language, but you can change this language to suit your preferences.
  • Page 17 4. Select Repair Your Computer 5. The following User Interface (UI) will be presented: 6. Select Inject Language, and the following UI will be presented. 6. Click the drop-down list and select the preference language. ERIES OUCHCOMPUTER UIDE...
  • Page 18 7. Click Inject Selected Language 8. While the injecting process is performing, DO NOT use your keyboard or mouse during this time. It may cause an error in the language injection process. 9. After the language package is installed correctly, press any key to exit this window.
  • Page 19 After making any changes, click Next to continue. Choosing the Computer Name (For Windows 7 Only) When the following window appears, you can choose a computer name for the touchcomputer. After making any changes, click Next to continue. Selecting the Update Options (For Windows 7 Only) When the following window appears, you can select one of the update options of the touchcomputer.
  • Page 20 After making any changes, click Next to continue. Reviewing the Time and Date Settings (For Windows 7 Only) When the following window appears, you can set up the time and date of the touchcomputer. After making any changes, click Next to finish. Windows Setup will then complete the installation of the operating system on your touchcomputer.

  • Page 21: Recovering The Operating System

    Recovering the Operating System If for any reason the touchcomputer’s operating system needs to be recovered TO FACTORY SETTINGS, there are two ways you can recover your system. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS.
  • Page 22 6. Select Restore OS. System will test your hardware automatically. Once the process completes, click Start button to perform the system recovery function. ERIES OUCHCOMPUTER UIDE...
  • Page 23 7. The following process will reformat the primary hard drive. Please back up your data before performing the recovery process. 8. Once completed, click the Close button. The system will return to the main menu of the Elo Recovery Solution. Then click the Exit button to restart your system.
  • Page 24 DVD(s) to recover your system. If you do not wish to create your own recovery DVD(s), you may purchase them by contacting Elo Touch Solutions customer service. There will be a charge to provide recovery DVD(s). Contact information can be found on the last page of this guide.
  • Page 25 7. Once the hardware test is finished, press the Start button to perform the recovery process. ERIES OUCHCOMPUTER UIDE...
  • Page 26 8. If you are recovering a Windows 7 system, please insert “Disc 2” for language packs installation when prompted. Then, click “Yes” to continue installing language packs. Otherwise, click “No”. 9. If you select “Yes”, please locate your DVD drive directory as shown below. 10.
  • Page 27 All data is deleted during the recovery process. The user must back up NOTE: files when necessary. Elo Touch Solutions does not accept liability for lost data or software. The end user must adhere to Microsoft's Licensing Agreement. NOTE: ERIES...

  • Page 28: Chapter 3: Options And Upgrades

    DVD”. Magnetic Stripe Reader (MSR) You can add a magnetic stripe reader (MSR) to the B-Series touchcomputer to any of the three mounting locations located on the display head top, left, and right. Software application and drivers can be found in the following directory or on www.elotouch.com...
  • Page 29 The MSR is a USB 2.0 device that reads all three data stripes on standard credit cards or driver’s licenses conforming to ISO/ANSI standards. The MSR has foreign language capability. The credit card is read by sliding the credit card forward or backward through the MSR, stripe side toward the display.

  • Page 30: Customer Display (2X20 Vfd)

    3. If the card ID appears in the Reader Output window, the reader is functioning. Customer Display (2x20 VFD) You can optionally add a customer display to the B-Series touchcomputer to any of the three mounting locations located on the display head top, left, and right of the touchcomputer.

  • Page 31: Customer Display (0700L 7" Lcd Monitor)

    Interface Part number E879762 Customer Display (0700L 7” LCD Monitor) You can optionally add a customer display to the B-Series touchcomputer to the back of the touchcomputer. Software application and drivers can be found in the package or on www.elotouch.com Note: Requires Rear-facing LCD Monitor Bracket Kit (Part number E835074).

  • Page 32: Fingerprint Reader (Fpr)

    Fingerprint Reader (FPR) You can add a fingerprint reader to the B-Series touchcomputer to any of the three mounting locations located on the display head top, left, and right. Software application and drivers can be found in the following directory or on www.elotouch.com...

  • Page 33: Wireless Adapter

    Wireless Adapter A wireless adapter can be installed as an option in the B-Series touchcomputer in the I/O area under the cable cover. Typical specifications for the wireless adapter are: • USB dongle module • Compliant to USB 2.0 industry standards •...

  • Page 34: Second Hard Disk Drive

    If a wireless network needs to be initialized, please see your system NOTE: administrator. Second Hard Disk Drive A second hard disk drive (that exactly matches the pre-installed primary hard disk drive) can be added by purchasing the second hard drive mounting kit. This option provides extra data storage or can be used in conjunction with the RAID feature on B3 models for RAID functionality.

  • Page 35: Elo Pos Demo Software

    Elo POS Demo Software POS demo software created by Elo Touch Solutions is located at the following directory. C:\EloTouchSolutions\Demos ERIES OUCHCOMPUTER UIDE...

  • Page 36: Chapter 4: Safety And Maintenance

    Do not attempt to fit the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Only use the power cord that comes with your Elo Touch Solutions touchcomputer. Use of an unauthorized power cord might invalidate your warranty.

  • Page 37: Care And Handling

    Care and Handling The following tips help keep your touchcomputer functioning at the optimal level. To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.

  • Page 38: China Rohs

    It should be deposited at an appropriate facility for recovery and recycling. UL Directive B-Series touchcomputer has included a lithium battery on the motherboard. There is a risk of explosion if battery is replaced by an incorrect type. Please dispose of used batteries according the region instructions.

  • Page 39: Chapter 5: Technical Support

    C H A P T E R TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: • The touchcomputer • The web • The phone Using the Touchcomputer You can access support information in System Properties by clicking the Support Information button.

  • Page 40: Regulatory Information

    REGULATORY INFORMATION I. Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein may result in improper operation, damage to the equipment, invalidation of warranty, or a fire hazard if the requirements are not followed.
  • Page 41 Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60950.
  • Page 42 increase RF emission levels and may also present a lethal shock hazard to the user.) vii) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. III. Agency Certifications The following certifications have been issued for the touchcomputer: UL/cUL Mexico COC Argentina S-mark...

  • Page 43: Warranty

    WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for the touchcomputer and components of the product is 3 years.
  • Page 44 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.

  • Page 45: Product Information

    To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com or simply call the office nearest you: North America Latin America Europe Asia-Pacific Elo Touch Solutions Tel +32(0)(16)35-2100 Tel +81(45)478-2161 Tel 786-923-0251 301 Constitution Drive Fax +32(0)(16)35-2101...

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