Elo TouchSystems I 3 Series User Manual

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Quick installation manual (2 pages)

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USER MANUAL

Elo Touch Solutions

I-Series 3 with Intel

Touch computer

User Manual: I-Series 3 with Intel®

UM600733 Rev A, page 1 of 40

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Page 1 USER MANUAL Elo Touch Solutions I-Series 3 with Intel Touch computer ® User Manual: I-Series 3 with Intel® UM600733 Rev A, page 1 of 40...
Page 2 Copyright © 2023 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Page 3: Table Of Contents
Table of Contents Section 1: Introduction ........................................4 Section 2: Installation ......................................... 11 Section 3: Operation .......................................... 13 Section 4: Options and Upgrades ....................................24 Section 5: Technical Support ......................................26 Section 6: Safety & Maintenance ....................................27 Section 7: Regulatory Information ....................................30 Section 8: Warranty Information .......................................
Page 4: Section 1: Introduction
Section 1: Introduction Product Description The versatile I-Series 3 with Intel® System combines modern aesthetics, modular flexibility, and commercial-grade reliability. Purpose-built for point of sale, I-Series 3 with Intel® offers a variety of touchscreen display sizes among 15” 4:3, 17” 5:4, 15.6” 16:9 FHD, 21.5” 16:9 FHD, and 23.8”...
Page 5 I-Series 3 with Intel (with Stand) Layout 15.6” model is shown below User Manual: I-Series 3 with Intel® UM600733 Rev A, page 5 of 40...
Page 6 User Manual: I-Series 3 with Intel® UM600733 Rev A, page 6 of 40...
Page 7 I-Series 3 with Intel (without Stand) Layout 15.6” model is shown below User Manual: I-Series 3 with Intel® UM600733 Rev A, page 7 of 40...
Page 8 1 Display with Touch 11 Ethernet LAN Port 2 Power Button/Power Indicator LED 12 USB Type A Port (4x) 3 Stand (with stand only) 13 +12 Volt Powered USB Port (2x, with stand only) 4 Kensington Lock 14 +24 Volt Powered USB Port (with stand only) 5 Speaker 15 Power Connector (DC-IN) 6 Edge Micro USB Port for Elo Peripherals...
Page 9 6. Edge Micro USB Port (Accessory kit - connections) The touch computer system includes four edge USB ports on the display for mounting optional peripherals. The peripherals can be mounted and fixed at the edge to meet many IO peripheral requirements. 7.
Page 10 Please ensure your overall peripheral power consumption does not exceed the following (assuming system is running at max power consumption which is not common for POS applications): a. Do not exceed 146W for ESY15i2C, 147W for ESY17i2C, 141W for ESY22i2C, 140W for ESY24i2C. b.
Page 11: Section 2: Installation
Section 2: Installation Unpacking the Touch Computer Open the carton and verify that the following items are present: I-Series 3 with Intel® Touch computer Quick Install Guide   Power Cable US/Canada Screws, M4X12, Pan Head (without stand only, for VESA mounting) ...
Page 12 Adjusting the Display to a Suitable Position for I-Series 3 with Intel® (with stand) The touch computer provides tilt adjustment to the monitor for different deployment scenarios. The tilt adjustment is shown below. (15.6” model is shown below) User Manual: I-Series 3 with Intel® UM600733 Rev A, page 12 of 40...
Page 13: Section 3: Operation
Mounting a Customer-Facing Display (CFD) for I-Series 3 with Intel® (with stand) The AIO accommodates mounting of a 10”-13” CFD on the back of the stand. To assemble a CFD, follow the steps below. 1. Remove the two screws which attach the rear stand cover. 2.
Page 14 Mounting to a countertop for I-Series 3 with Intel® (with stand) The AIO accommodates permanent mounting of the stand to a countertop. Follow the steps below. Remove the stand door by removing the two screws. 2. Press down on the two plastic snaps at the rear of the base cover and slide the base cover forward to remove.
Page 15 Rear VESA Mount for I-Series 3 with Intel® (without stand) A centered VESA pattern is provided on the rear of the product for mounting. For 15”/15.6”, a 75x75mm mounting pattern is provided (compliant with VESA MIS-D, 75, C). Please refer to the MS drawing for details. User Manual: I-Series 3 with Intel®...
Page 16 For other sizes, a 100x100mm mounting pattern is provided (compliant with VESA MIS-D, 100, C). Please refer to the MS drawing for details. User Manual: I-Series 3 with Intel® UM600733 Rev A, page 16 of 40...
Page 17 Section 3: Operation General Information This section describes unique features of the Elo all-in-one Touch computer. Power LED The I-Series 3 with Intel® has a Power LED indicating the state of the touch computer. The table below shows LED state and corresponding color. Touch Computer Status LED Status AC off...
Page 18 Ethernet LAN LED LAN Speed Status LAN LED Status 10 Mbps No Color 100 Mbps Orange Color 1 Gbps Green Color Activity Status ACT LED Status No Link No Color Linked Solid (Green Color) Data Activity Blinking (Green Color) Touch Your touchscreen display is factory-calibrated and does not need any additional manual calibration.
Page 19 Setting Up the Operating System If configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on the touch computer hardware configurations and connected devices. To set up the Microsoft® Windows® Operating System for the touch computer, turn on the touch computer by pressing the power button, and then follow the on-screen instructions.
Page 20 Creating the Recovery Flash Drive All Windows 10 touch computers come with the built-in Elo Restore Utility on the Windows Desktop. The utility can create a recovery flash drive based on the operating system you purchased. Please create your recovery flash drive immediately. In the event the HDD/SSD recovery partition is accidentally deleted or becomes inaccessible, you will need to use the recovery flash drive to recover your system.
Page 21 Once the message shows "USB Stick complete with…", please remove the flash drive and click "Close" to exit the program. In case the system crashes, you must use the recovery flash drive, reboot the system and press F11 several times to enter DeviceBoot Menu. Then, choose “boot from flash drive”.
Page 22 Recovering the Operating System If for any reason the touch computer's operating system needs to be recovered to FACTORY SETTINGS, you can recover your system by following the procedures below. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS. Please be sure to completely backup all of your data, settings, and customer-installed software before proceeding.
Page 23 The following User Interface (UI) will be presented. Select “Restore Default OS”. The system will test your hardware automatically. Once the process is complete, click “Start” button to perform the system recovery function. This process will reformat the primary hard drive. Please back up your data before performing the recovery process. Once completed, click the “Close”...
Page 24: Section 4: Options And Upgrades
Section 4: Options and Upgrades Adding Optional Upgrades Elo has qualified the following to work seamlessly with your unit. The complete installation and setup instructions are provided with the field- installable kits. Please see your Elo authorized distributor or value-added partner for pricing. 8GB 4800MHz DDR5 SO-DIMM (E466053) ...
Page 25 Elo Edge Connect™ RFID (E673037)  NFC Reader (RFID) with USB interface for this touch computer system. EMV Cradle for eDynamo (E375343)  The EMV Cradle Kit is designed for a MagTek eDynamo device for this touch computer system. EMV Cradle for Ingenico RP457c with BT and USB (E710930) ...
Page 26: Section 5: Technical Support
Section 5: Technical Support If you are experiencing trouble with your touchscreen computer, refer to the following suggestions. If the problem persists, please contact your local dealer or Elo Customer Service. Worldwide technical support phone numbers are available on the last page of this user manual. Solutions to Common Problems Problem Suggested Troubleshooting...
Page 27: Section 6: Safety & Maintenance
Section 6: Safety & Maintenance Safety To avoid the risk of electric shock, follow all safety notices and do not disassemble the touch computer. They are not user serviceable.  Do not block or insert anything inside the ventilation slots. ...
Page 28 Power Adaptor Support Notice The following notice will help with the application when you use the Power USB function of your Elo touch computer system. Do not exceed a total of 180 watts. Take the wattage below and add the Elo Peripherals or your other devices and check that you are under ...
Page 29 Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Ensure that product is disposed at the end of its useful life according to local laws and regulations. Elo has put in place recycling arrangements in certain parts of the world.
Page 30: Section 7: Regulatory Information
Section 7: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
Page 31 —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. This equipment should be installed and operated to ensure a minimum of 20 cm spacing to any person.
Page 32 communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors. 1. In order to meet emission and immunity requirements, the user must observe the following: a. Use only the provided I/O cables to connect this digital device with any computer. b.
Page 33 Radio Equipment Directive Elo hereby declares that the radio equipment type, Elo POS, is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.elotouch.com This device is designed and intended for indoor use only. UK(NI) Operation frequency and radio-frequency power are listed as below: o WLAN 802.11b/g/n/ax 2400MHz-2483.5MHz ≤...
Page 34 Identification mark The relevant technical documentation is held at: Elo Touch Solutions, Inc. 670 N. McCarthy Boulevard Suite 100 Milpitas, CA 95035 USA. Contains FCC TX ID: PD9AX210NG Canada Contains IC ID: 1000M-AX210NG Japan RF :003-220254 TEL :D220163003 Argentina CNC: C-25568 Brazil Anatel: RF :14242-20-04423 Este equipamento não tem direito à...
Page 35 Energy Star Certificate I-Series 3 with Intel® can meet Energy Star 8.0 requirements with certain configurations, please contact Elo directly. ENERGY STAR is a program run by the U.S. Environmental Protection Agency (EPA) and U.S. Department of Energy (DOE) that promotes energy efficiency.
Page 36 User Manual: I-Series 3 with Intel® UM600733 Rev A, page 36 of 40...
Page 37 Agency Certifications The following certifications and marks have been issued or declared for this system: United States UL, FCC  Canada cUL, IC  Germany, TUV  Europe CE  Australia RCM  United Kingdom UKCA  International CB  Japan VCCI, MIC ...
Page 38 Explanation of Markings 1. In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
Page 39 中国 RoHS 认证根据中国法律《电器电子产品有害物质限制使用管理办法》，本节将列出本产品可能含有的有害物质的名称和含量。有害物质部件名称铅 (Pb) 汞 (Hg) 镉 (Cd) 六价铬(Cr6+) 多溴联苯(PBB) 多溴联苯醚(PBDE) 塑料部件金属零件电线和电缆组件液晶显示面板触控屏面板 PCBA 软件（CD 等）本表格依据 SJ/T 11364 的规定编制。 O：表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定的限量要求以下。 X：表示该有害物质至少在该部件的某㇐均质材料中的含量超出 GB/T 26572 规定的限量要求。标志说明根据 SJ/T11364 的要求，电子信息产品标有以下电子电气产品有害物质限制使用标识。此产品在 10 年内不会对环境产生影响。 (2) 绿色产品标识...
Page 40: Section 8: Warranty Information
Section 8: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/ www.elotouch.com Visit our website for the latest. Product Information Specifications Upcoming Events Press Releases Software Drivers Touch Monitor Newsletter To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. Americas Europe (EMEA) Asia-Pacific...

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