Elo TouchSystems D-Series User Manual
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Elo TouchSystems D-Series User Manual

Lcd multi-function touchcomputer
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D-Series LCD Multi-function Touchcomputer

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  • Page 1 D-Series LCD Multi-function Touchcomputer...
  • Page 2 Elo TouchSystems D-Series Touchcomputer User Guide Multi-function Touchcomputer Revision D P/N E674343 Elo TouchSystems 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com...
  • Page 3 Copyright © 2010 Tyco Electronics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.

  • Page 4: Table Of Contents

    Table of Contents Chapter 1: Setup..................1 Unpacking Your Touchcomputer ....................1 Adjusting the Display ........................2 Setting Up the Operating System.....................2 Testing Peripherals...........................9 Calibrating the Touchscreen ......................10 Securing the Base...........................11 Advertising Brackets........................11 Chapter 2: Operation................13 On-Screen Display (OSD) ......................14 LED Functionality .........................15 Using the Input/Output Panel......................17 Chapter 3: Options and Upgrades............
  • Page 5 Display Screen Specifications (17”) ....................50 Environmental Specifications ......................51 Chapter 6: Technical Support.............. 52 Technical Assistance........................52 Regulatory Information ................54 Warranty ....................57 Index ......................59 15D1 T OUCHCOMPUTER UIDE...
  • Page 6 C H A P T E R This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.” Check that the following items are present and in good condition: Power cable US/Canada Power cable Europe Touchcomputer...

  • Page 7: Chapter 1: Setup

    The display screen can be adjusted from 0 to 60 degrees, as shown below. To protect the LCD, be sure to hold the base when adjusting the display, CAUTION: and take care to not touch the screen. The initial setup of the operating system takes approximately 5-10 minutes. Additional time might be needed for different touchcomputer hardware configurations and connected devices.
  • Page 8 1. Click Customize. The Regional and Language Options window appears. Select the Languages tab. 2. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” 3. Select the Regional Options tab. 4.
  • Page 9 5. Click Apply. 6. Select your location from the drop-down list in the Locations pane. 7. Click OK. 15D1 T OUCHCOMPUTER UIDE...
  • Page 10 1. After the TE logo shows up, press F8 (frequently) to enter Advanced Boot Options. 2. Select Repair your computer. 3. Click Next OK (Shall not have password) Click Elo Touch System Tool. 4. The following UI shall be presented. 15D1 T OUCHCOMPUTER UIDE...
  • Page 11 5. Click Inject, and the following window will pop out. 6. Click the drop-down list and select the preference language. 7. Click Inject Selected Language 8. The following window shall be presented. 15D1 T OUCHCOMPUTER UIDE...
  • Page 12 9. After the language package is installed correctly, press any key to exit this window. 10. Click Exit Exit Restart Selecting the Region (For Windows 7 Only) When the following window appears, you can change the country, time and currency, and keyboard layout of the touchcomputer. After making any changes, click Next to continue.
  • Page 13 Choosing the Computer Name (For Windows 7 Only) When the following window appears, you can choose a computer name of the touchcomputer. After making any changes, click Next to continue. Selecting the Update Options (For Windows 7 Only) When the following window appears, you can select one of the update options of the touchcomputer.
  • Page 14 Reviewing the Time and Date Settings (For Windows 7 Only) When the following window appears, you can set up the time and date of the touchcomputer. After making any changes, click Next to finish. Windows Setup completes the installation of the touchcomputer. The touchcomputer can be configured with several different optional peripherals, such as a MSR or cash drawer.
  • Page 15 The touchscreen is pre-calibrated for accurate touch response. If for any reason the touchscreen needs to be recalibrated, right-click the Elo icon in the Taskbar and then click “Properties.” The following window opens. NOTE: Calibration is not applicable to APR models. Click the Align button.

  • Page 16: Advertising Brackets

    There are two mounting options for the D-Series touchcomputer. In both cases, the base must be mounted on a horizontal surface. Option 1: Secure from below. Use the four pretapped holes to secure the touchcomputer from below the mounting surface. The holes are designed to work with ISO metric m6 screws. These screws are not contained in the package, but should be readily available at any hardware store.
  • Page 17 To install these brackets, simply push them onto the sides of the back door of the D-Series touchcomputer, as shown in the figure below. Then insert the advertising material as shown below. 15D1 T OUCHCOMPUTER UIDE...
  • Page 18 C H A P T E R This chapter describes how to control the On-Screen Display (OSD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged after powering off/on or in the case of a power failure.
  • Page 19 OSD Menu 1. To display the OSD Menu, press the Menu button. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub-menus and functions. 2. When the function you want to change is shown, press the SELECT button. 3.
  • Page 20 2. When the power button lock feature is activated, the power button is disabled. Base Power Status LED The D-Series base has two LEDs that indicate the power status and hard drive status. See the figure on page 9, item 1 for the location of this LED. The light can be green, flashing green, red, or off.
  • Page 21 Head Power Status LED The head power status is indicated by a different LED, which is located at the lower edge of the head (#3 in figure on page 9). LED Color to Observer State No input power to head — Off mode Input power present, power switch off —...
  • Page 22 To access the input/output (I/O) ports, open the cable cover door on the left side of the unit, as shown below. Optional security screw Opening for cables The touchcomputer provides a number of input and output interfaces for connecting a wide variety of compliant devices as shown in the following figure. 15D1 T OUCHCOMPUTER UIDE...
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  • Page 24 Number Port Description Audio Audio in (left), out (center), mic (right) Audio In Audio Out: One 3.5mm stereo audio output jack for connecting headphones or external powered speakers Microphone Input: One 3.5mm microphone input jack for connecting an external microphone Ethernet One RJ45 Ethernet port providing LAN capabilities 3, 8, 9...
  • Page 25 C H A P T E R When adding a peripheral, complete installation and setup instructions are provided with the field-installable kits. The following peripherals are available in field-installable kits: Magnetic stripe reader (MSR) Customer display Fingerprint reader (FPR) Barcode scanner (1-D or omni-directional/2-D) Wireless mini-PCI kit Solid State Drive Hard disk drive...
  • Page 26 Fingerprint reader (FPR) You can add a magnetic stripe reader (MSR) to the D-Series touchcomputer using a USB port located on the display head. The MSR is a USB 2.0 device that reads all three data stripes on standard credit cards or driver’s licenses conforming to ISO/ANSI standards.
  • Page 27 Fully supports USB 2.0 Part number: E145919 Testing the MSR Testing in USB MSR Keyboard (KB) Emulation Mode 1. Open the Notepad application (click Start > Accessories > Notepad). 2. Slide the card through the MSR and verify that the data is displayed in the application window.
  • Page 28 3. If the card ID appears in the Reader Output window, the reader is functioning. You can optionally add a customer display to the D-Series touchcomputer. Each display has two lines of 20 characters (2x20 VFD). Software application and drivers can be found at the following location www.elotouch.com...
  • Page 29 Feature Description Display type Vacuum fluorescent display Display color Green Display pattern 5 x 7 dot matrix Brightness 350-600 cd/m Characters available 95 alphanumeric & 32 international characters Dot size (X x Y) 0.86 x 1.2 mm Font size 5.5(W) x 10.5(H) Character number 20 characters by 2 lines, for a 5 x 7 dot matrix font Interface...
  • Page 30 Testing the FPR 1. Double-click the Fingerprint Reader Test icon to start the test application. 2. Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window. There are two types of optional USB barcode scanners: 1-D or omni-directional. The barcode scanner is only an option if the speaker bar is present.
  • Page 31 Visible laser diode operating at 650nm 100+ scans/sec. RoHS-compliant Part number: E946856 Omni-directional scanner specifications: Ability to generate omni-directional scanning pattern Maximum performance 2-D scanning ability (PDF417, MicroPDF) USB powered Easy communication between host and scanner Visible laser diode operating at 650nm 600+ scans/sec.
  • Page 32 2. Now scan the barcode below to change the scanning pattern. Using this scanning pattern allows you to read 2-D barcodes (you can still read 1-D barcodes). Testing the Barcode Scanner 1. Determine which port the barcode scanner is using: a.
  • Page 33 COM value USB serial port 2. From the 1xDx Test Applications folder on the desktop, double-click the Barcode Scanner Test icon to start the SSIContainer application. Connect button Port field 3. Change the Port field value to match the value you retrieved from the Device Manager.
  • Page 34 Param Number Permanent Param Change New Value 5. In the box labeled Param Number, enter the value 238. 6. In the box labeled New Value, enter the value 1. 7. Check the box labeled Permanent Param Change. 8. Scan a barcode (sample given below). The scanned data should appear in the “Messages”...
  • Page 35 A wireless card can be installed as an option in the D-Series touchcomputer to provide wireless LAN capabilities using a mini-PCI slot. A PCI to mini-PCI converter board is provided in the wireless kit. Typical specifications for the wireless card are:...
  • Page 36 This addition provides additional performance and more mechanically reliability in harsh environments. Part number: E536242 The D-Series touchcomputer includes two pre-configured ports for a printer and cash drawer. These peripherals are not available from Elo TouchSystems. Printer Port A 24VDC printer power port to connect a compatible receipt printer is provided.
  • Page 37 For additional information, see “Cash Drawer Port Specifications” on page 36. Additional Hard Drives The D-Series touchcomputer comes with one standard hard disk drive. You can add an optional second SATA hard disk drive using the kit part number: E597623...
  • Page 38 C H A P T E R Here is some important information on the proper setup and maintenance of your touchcomputer. To reduce the risk of electric shock, follow all safety notices and never open the touchcomputer case. Turn off the product before cleaning (refer to “Care and Handling” on page 30 for proper cleaning methods).
  • Page 39 The following tips help keep your touchcomputer functioning at the optimal level. To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 40 WEEE Directive In the European Union, the Waste Electrical and Electronic Equipment (WEEE) directive label shown to the left indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility for recovery and recycling.
  • Page 41 1. After the TE logo shows up, press F8 (frequently) to enter Advanced Boot Options. 2. Select Repair your computer 3. Click Next OK (Shall not have password) Elo Touch System Tool 4. The following UI shall be presented 15D1 T OUCHCOMPUTER...
  • Page 42 5. Click Recover Start Recovery Process 6. After finished, click Exit Exit Restart NOTE: All data is deleted during the recovery process. The user must back up files when necessary. Elo TouchSystems does not accept liability for lost data or software. NOTE: If using POSReady 2009 or Windows 7 and your hard disk is corrupted, you can request a Recovery DVD from Elo TouchSystems customer...
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  • Page 48 C H A P T E R NOTE: Not all operating systems or options are supported in all regions. Please contact your local Elo TouchSystems representative for details. Feature Description Processor for ESY15D1 Intel Celeron 430 1.8GHz 512K L2 Cache 800MHz FSB Revision A LGA775 Pkg Processor for ESY15D1...
  • Page 49 Feature Description Video Intel GMA 3100 (Vista Aero compatible) Operating system Microsoft Windows XP Professional SP3 Microsoft Windows Embedded for Point of Service (WEPOS) Microsoft Windows Vista Business Microsoft Windows POSReady 2009 Microsoft Windows 7 Professional Ports 7 x USB 2.0 ports 1 x 12V/24V default cash drawer port (jumper selectable) 3 x RS232 serial ports 2 x 5V default/12V powered RS232 serial ports (jumper...
  • Page 50 +12V / 12.0A +24V / 2.3A +5Vsb / 3A -12V / 0.4A Max. power rating for D-Series touchcomputer (without peripherals, receipt printer, 15” cash drawer, or powered serial ports connected: 145W Cash drawer: 2.4W max Receipt printer; 45.6W max Powered serial ports: 24W max Total power drawn with all possible peripherals: 228 W Max.
  • Page 51 Feature Description Touchcomputer Width: 345 mm dimensions (max.) for Height: 288 mm 17” Depth: 212 mm Dimensions vary with tilt angle and options selected Shipping box Width: 450mm dimensions Height: 475mm Depth: 340mm Weight without Actual: 10.03kg (22.1 lbs) peripherals for 15” Shipping: 12.16kg (26.8 lbs) Weight without Actual: 11.79kg (26 lbs)

  • Page 52: Serial Ports

    Second 160GB hard drive Solid State Drive Wireless card Printer power cable 24VDC PoweredUSB Adapter Cable (connect select 24VDC Powered USB devices through the D-Series 24VDC printer power port) Serial Ports Pin # Standard Ports Signal Name Powered Ports Signal Name...
  • Page 53 Serial Port Power Selection J1/J2 Setting Function All pins open No power Pins 1-2 short/closed 5V (default) Pins 2-3 short/closed The cash drawer port is 12/24V compatible. Cash Drawer Port Signal Definition Pin # Signal Name Frame ground CD 1 drawer kick-out drive signal 1 SW ( + ) connected on the side of the open/closed detection switch on the drawer L ( + ) +12V/24V (default) for drawer kick-out supplied CD 2-drawer kick-out drive signal 2...
  • Page 54 Feature Specification LCD display 15.0-inch diagonal TFT active matrix LCD Video input signal Analog RGB (0.7Vp-p) Data display channel (DDC) DDC1, 2B compliant (EDID data only) function (plug & play) Display size (useful screen 304.128mm (H) x 228.096mm (V) area) Maximum touchcomputer 288mm (H) x 345mm (W) x 212mm (D) dimensions...
  • Page 55 Feature Specification Horizontal viewing angle 70° looking left typical at a CR=10 (left/right) 70° looking right typical at a CR=10 Contrast ratio 700:1 (typical) Optional touchscreens AccuTouch, IntelliTouch, Acoustic Pulse Recognition Feature Specification LCD display 17.0-inch diagonal TFT active matrix LCD Video input signal Analog RGB (0.7Vp-p) Data display channel (DDC)
  • Page 56 Feature Specification displays an out of range warning. Brightness (typical) No touch 300 cd/m (typical); 250 cd/m (min.) AccuTouch 240 cd/m (typical); 192 cd/m (min.) IntelliTouch 270 cd/m (typical); 204 cd/m (min.) 270 cd/m (typical); 204 cd/m (min.) Response time Total: 5ms (Typical) Display color 16.7 million colors...
  • Page 57 C H A P T E R There are three methods to obtain contact information for technical assistance on the touchcomputer: The touchcomputer The web The phone Using the Touchcomputer You can access support information in System Properties by clicking the Support Information button.

  • Page 58: Using The Phone

    Using the Phone Call toll-free 1-800-ELO-TOUCH (1-800-356-8682). 15D1 T OUCHCOMPUTER UIDE...

  • Page 59: Chapter 2: Operation

    I. Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein may result in improper operation, damage to the equipment, invalidation of warranty, or a fire hazard if the requirements are not followed.
  • Page 60 C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards: This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards:...
  • Page 61 iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.) vi) Plug the digital device into only a grounded outlet receptacle.
  • Page 62 Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for the touchcomputer and components of the product is 3 years.
  • Page 63 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.

  • Page 64: On-Screen Display (Osd)

    address, Elo TouchSystems, 61 Ethernet port, 19 advertising brackets, 11 fingerprint reader (FPR) overview, 24 audio ports, description, 19 specifications, 24 barcode scanner testing, 25 enabling 2-D scanning, 26 hard drives overview, 25 adding additional, 32 specifications, 25 LED activity, 16 testing, 27 head power status, 16 base power status, 15...

  • Page 65: Wireless Card

    operation, 13 language selection, 2, 5 mounting options, 11 options, adding, 20 operating system, 2 parallel ports, 19 time zone selection, 5, 7, 8, 9 peripherals touchscreen calibration, 10 adding, 20 unpacking, 1 third-party, 31 software phone number, Elo TouchSystems, 53, 61 recovery, 35 ports speaker port, 19...

  • Page 66: Product Information

    testing, 30 www.elotouch.com Get the latest... Product information Specifications News on upcoming events Press release Software drivers Touch Monitor Newsletter Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com or simply call the office nearest you: North America Germany...

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