Related Manuals for Elo TouchSystems X2
Summary of Contents for Elo TouchSystems X2
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Page 1: User Manual
USER MANUAL Elo Touch Solutions 15" X-Series RevB All-in-one Touch computer 17" X-Series RevB All-in-one Touch computer 20" X-Series RevB All-in-one Touch computer... - Page 2 Elo to notify any person of such revisions or changes. Trademark Acknowledgments Elo, Elo (logo), Elo Touch, Elo Touch Solutions, AccuTouch, TouchPro, Elo TouchSystems, IntelliTouch, IntelliTouch, and TouchTools are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation. User Manual: X-Series...
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Page 3: Table Of Contents
Table of Contents Section 1: Introduction ............................................3 Section 2: Installation ............................................15 Section 3: Operation ............................................19 Section 4: Options and Upgrades ........................................32 Section 5: Technical Support ..........................................34 Section 6: Safety & Maintenance ........................................36 Section 7: Regulatory Information ........................................39 Section 8: Warranty Information .......................................... -
Page 4: Section 1: Introduction
(PCAP). The X-Series incorporates 24-bit color at resolutions of 1024x768 (15”), 1280x1024 (17”) and 1920x1080 (20”). The liquid crystal display (LCD) provides excellent performance when displaying graphics and images. The X2 models are built with the latest Intel Celeron Apollo Lake processors providing outstanding performance with low heat and energy dissipation making them well suited for environments where noise is an issue or where dirt and dust might impact fan performance. - Page 5 X-Series Layout X-Series 15” and 17” Models Figure 1. X-Series 15” and 17” front view, right side view, and back view User Manual: X-Series UM600139 Rev A, page 4 of 48...
- Page 6 14 15 16 23 24 Figure 2. X-Series 15” and 17” back view and rear IO view User Manual: X-Series UM600139 Rev A, page 5 of 48...
- Page 7 X-Series 20” Model Figure 3. X-Series 20” front view, right side view, and back view User Manual: X-Series UM600139 Rev A, page 6 of 48...
- Page 8 14 15 16 23 24 Figure 4. X-Series 20” back view and rear I/O view User Manual: X-Series UM600139 Rev A, page 7 of 48...
- Page 9 13 Serial Port (COM1/RS-232) Speaker 14 VGA Output (D-Sub) Front On Screen Display Control 15 USB 3.0 Port Buttons USB 2.0 Port (X2/X3) Wireless indicator LED USB 3.0 Port (X5/X7) Power indicator LED 17 Ethernet LAN Port Stand Module 18 Serial Port (COM2/RJ-45)
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Page 10: Kensington Lock
4. Wireless indicator LED The wireless indicator LED flashes blue when the X-Series is connected to a Wi-Fi network and when the X-Series Bluetooth functionality is active. 5. Power indicator LED The power indicator LED shows the state of the touch computer. See section 3 for more details. 6. - Page 11 Two standard Super Speed USB 3.0 ports are available on the rear input/output panel of the X-Series system. 16. USB Port Configuration - Two USB 2.0 Ports for X2 / X3 system configuration only. - Two USB 3.0 Ports for X5 / X7 system configuration only.
- Page 12 20. Front USB Port The two front USB Ports are standard USB 2.0 connectors providing user easy access the USB connections. 21. Microphone (built-in) A built-in microphone port is available, allowing easy connection to the X-Series system. 22. Cable Exit Hole The cable exit hole is design for cable routing when the cables connect to rear port for each function.
- Page 13 Cash Drawer +12VOLT/+24VOLT selection First enter the BIOS by pressing [Delete] while restarting. For X2 series configurations: Enter BIOS Setting menuAdvancedI/O Setting Main Cash Drawer voltage 24 Volt or 12 Volt For X3/X5/X7 series configurations: Enter BIOS Setting menuAdvancedNTC6106D Super IO Configuration Main Cash Drawer Voltage ...
- Page 14 X-Series Expansion Module (optional peripheral) Layout Figure 5. X-Series expansion module clerk right side view, module IO port view, and back view. Expansion Module +12 Volt Powered USB Port (Green) Serial Port (COM3/COM4) Cash Drawer Port Ethernet LAN Port 1. Expansion Module The expansion module option kit provides additional connectivity capability.
- Page 15 3. Ethernet LAN Port The Ethernet LAN Port provides up to 1Gbps speed capability for networking the X-Series. 4. +12VOLT Powered USB Port The +12 Volt Powered USB Port is provided in the Expansion Module only. The maximum power rating of the +12 Volt Powered USB would be limited to 12 Volts at 1.5 Amps.
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Page 16: Section 2: Installation
Section 2: Installation Unpacking the Touch Computer Open the carton and verify that the following items are present: X-Series system Power Cable Europe • • Quick Install Guide Cable Cover Locking Screw • • Power Cable US/Canada +19 Volt Power Adapter •... - Page 17 Adjusting the X-Series Display to High or Low Position X-Series all-in-one touch computer provides two tilt positions for different deployment scenarios. It is adjustable by positioning the two screws on the bottom of the stand to the low (L) and high (H) position. The tilt adjustment is shown below Figure 7.
- Page 18 X-Series 15” Display Tilt Adjustment X-Series 17” Display Tilt Adjustment User Manual: X-Series UM600139 Rev A, page 17 of 48...
- Page 19 X-Series 20” Display Tilt Adjustment User Manual: X-Series UM600139 Rev A, page 18 of 48...
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Page 20: Section 3: Operation
Section 3: Operation General Information This section describes how to utilize the front OSD control buttons, Input and output panel, and other unique features of the Elo all-in-one Touch computer. All adjustments made to the brightness and volume controls are automatically saved. User settings remain unchanged after powering off/on or in the case of a power failure. -
Page 21: Power Led
Power LED The X-Series has a Power LED indicating the state of the touch computer. The table below shows LED state and corresponding color. Touch Computer Status LED Status No input power LED Input power present LED Input power present Sleep Mode Orange No power present LED Touching the screen will bring the system out of SLEEP mode (similar to moving the mouse or pressing a keyboard key). -
Page 22: Setting Up The Operating System
Ethernet LAN LED LAN Speed Status LAN LED Status 10 Mbps No Color 100 Mbps Orange Color 1 Gbps Green Color Activity Status ACT LED Status No Link No Color Linked Solid (Green Color) Data Activity Blinking (Green Color) Touch Your touchscreen display is factory-calibrated and does not need any additional manual calibration. - Page 23 Elo has taken time to ensure all drivers are correct and loaded for your Windows operating system. If you decide to create your own image to reproduce on many systems, be sure to start with the Elo image or Elo driver packs under support. Or contact our support team for help. Injecting a New Language Windows POS Ready 7 only allows the use of one language at a time.
- Page 24 The following User Interface (UI) will be presented: User Manual: X-Series UM600139 Rev A, page 23 of 48...
- Page 25 Select Inject Language and the following UI will be presented. Click the drop-down list and select the preference language. Click Inject Selected Language While the injecting process is performing, DO NOT uses your keyboard or mouse during this time. It may cause an error in the language injection process.
- Page 26 After the language package is installed correctly, press any key to exit the window. You should see the new injected language in both “Selected Language” and “Injected Language”. Click Cancel -> Exit. The system will reboot and the new language UI should be presented when the system enters the Desktop. Creating the Recovery Flash Drive All Windows POS Ready 7 and Windows 10 touch computers come with the built-in EloRestoreUtility on the Windows Desktop.
- Page 27 Once completed, you shall see a pop-up window to ask to insert a blank flash drive to any of available USB ports on your system. After the flash drive is inserted, you shall see a window as shown below. Click “Format Drive” to continue the process. PLEASE NOTE THAT ALL DATA WILL BE LOST DURING THIS PROCESS.
- Page 28 Once the message shows “Creation Restore Media success…”, please remove the flash drive and click “Exit” to exit the program. In case the system is crashed and you have to use the recovery flash drive, reboot the system and press F11 several times to enter DeviceBoot Menu.
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Page 29: Recovering The Operating System
Recovering the Operating System If for any reason the touch computer’s operating system needs to be recovered to FACTORY SETTINGS, you can recover your system by following the procedures below. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS. Please be sure to completely backup all of your data, settings, and customer-installed software before proceeding. - Page 30 Select either Restore OS 32bit or Restore OS 64bit depending on your OS environment. User Manual: X-Series UM600139 Rev A, page 29 of 48...
- Page 31 The following User Interface (UI) will be presented: User Manual: X-Series UM600139 Rev A, page 30 of 48...
- Page 32 6. Select Restore OS. System will test your hardware automatically. Once the process completes, click Start button to perform the system recovery function. 7. The following process will reformat the primary hard drive. Please back up your data before performing the recovery process. 8.
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Page 33: Section 4: Options And Upgrades
Section 4: Options and Upgrades Adding Optional Upgrades Elo has qualified the following to work seamlessly with your unit. The complete installation and setup instructions are provided with the field- installable kits. Please see your Elo authorized distributor or value-added partner for pricing. •... - Page 34 • Expansion Module (E001006) The expansion module is mounted to the center of the system back cover as a peripheral port for all X-Series configurations. • Rear-Facing Pole Mount Stand Kit (E038989) The Rear Facing Pole Mount Stand supports 7” to 15” displays and different portable devices w/VESA mount (75x75mm) spec.
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Page 35: Section 5: Technical Support
Section 5: Technical Support If you are experiencing trouble with your touchscreen commputer, refer to the following suggestions. If the problem persists, please contact your local dealer or Elo Customer Service. Worldwide technical support phone numbers are available on the last page of this user manual. Solutions to Common Problems Problem Suggested Troubleshooting... -
Page 36: Technical Assistance
Technical Assistance Technical Specifications Support Visit www.elotouch.com/products Visit http://support.elotouch.com/TechnicalSupport/ for technical support for technical specifications for this device See this user manual’s last page for worldwide technical support phone numbers. User Manual: X-Series UM600139 Rev A, page 35 of 48... -
Page 37: Section 6: Safety & Maintenance
Section 6: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touch computer. They are not user-serviceable. • Do not block or insert anything inside the ventilation slots. • The Elo X-Series is equipped with an AC/DC power adapter. Do not use a damaged AC/DC power adapter. Use only the AC/DC power •... -
Page 38: Care And Handling
The Elo PNs corresponding power adapter model name list as below table • Configuration ELO PN Part Description X2/X3/X5/X7 E001060 AIO POWER BRICK, 19VOLT 150W Care and Handling The following tips will help keep your touch computer functioning at an optimal level: Disconnect the AC power cable before cleaning. - Page 39 Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Ensure that product is disposed at the end of its useful life according to local laws and regulations. Elo has put in place recycling arrangements in certain parts of the world.
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Page 40: Section 7: Regulatory Information
Section 7: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. - Page 41 Canada Compliance Statement: This class digital apparatus complies with Canadian CAN ICES-3/NMB-3. Please reference classification of certification table below. Cet appareil numé rique de la classe An est conforme à la norme CAN ICES-3 (A)/NMB-3(A) du Canada. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
- Page 42 cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.). CE Radiation Exposure Statement: This equipment complies with CE radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator &...
- Page 43 X-Series Classification of Certificate Series Configuration Classification Documentation 15” Series X2/X3/X5/X7 Class B MD600059 DECLARATIONS OF CONFORMITY, ESY15XX, ESY17XX SERIES 17” Series X2/X3/X5/X7 Class B MD600059 DECLARATIONS OF CONFORMITY, ESY15XX, ESY17XX SERIES 20” Series X2/X3/X5/X7 Class A MD600062 DECLARATIONS OF CONFORMITY, ESY20XX EC R&TTE Directive...
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Page 44: China Rohs
Explanation of Markings 1. In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets. - Page 45 User Manual: X-Series UM600139 Rev A, page 44 of 48...
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Page 46: Section 8: Warranty Information
Section 8: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/ User Manual: X-Series UM600139 Rev A, page 0 of 48... - Page 47 Notes User Manual: X-Series UM600139 Rev A, page 1 of 48...
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Page 48: Product Information
www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers • Touch monitor Newsletter To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. Europe Latin America North America...
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