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Elo TouchSystems B-Series User Manual
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Elo TouchSystems B-Series User Manual

Lcd multi-function touchcomputer
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B-Series LCD Multi-function Touchcomputer

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Summary of Contents for Elo TouchSystems B-Series

  • Page 1 B-Series LCD Multi-function Touchcomputer...
  • Page 2 Tyco Electronics B-Series Touchcomputer User Guide Multi-function Touchcomputer Revision C P/N E610125 Tyco Electronics 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com...
  • Page 3 Copyright © 2010 Tyco Electronics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Tyco Electronics Elo TouchSystems.
  • Page 4 Table of Contents Chapter 1: Setup..................1 Unpacking Your Touchcomputer ....................1 Adjusting the Display ........................2 Setting Up the Operating System.....................2 Calibrating the Touchscreen ......................9 Securing the Base...........................11 Chapter 2: Operation................12 On-Screen Display (OSD) ......................13 L.E.D. Functionality ........................15 Using the Input/Output Panel......................16 Chapter 3: Options and Upgrades............
  • Page 5 Chapter 6: Technical Support.............. 41 Technical Assistance........................41 Regulatory Information ................42 Warranty ....................45 Index ......................47 ERIES OUCHCOMPUTER UIDE...
  • Page 6 C H A P T E R This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.” Check that the following items are present and in good condition: Power cable US/Canada Power cable Europe Touchcomputer...
  • Page 7 The display screen can be adjusted from 0 to 70 degrees, as shown below. 0° 70° To prevent tipping or dropping, be sure to hold the base when adjusting CAUTION: the display. If configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes.
  • Page 8 3. Click Customize. The Regional and Language Options window appears. Select the Languages tab. 4. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” 5. Select the Regional Options tab. 6.
  • Page 9 7. Click Apply. 8. Select your location from the drop-down list in the Locations pane. 9. Click OK. ERIES OUCHCOMPUTER UIDE...
  • Page 10 1. After the TE logo shows up, press F8 (frequently) to enter Advanced Boot Options. 2. Select Repair your computer. 3. Click Next OK (Shall not have password) Click Elo Touch System Tool. 4. The following UI shall be presented. ERIES OUCHCOMPUTER UIDE...
  • Page 11 5. Click Inject, and the following window will pop out. 6. Click the drop-down list and select the preference language. 7. Click Inject Selected Language 8. The following window shall be presented. ERIES OUCHCOMPUTER UIDE...
  • Page 12 9. After the language package is installed correctly, press any key to exit this window. 10. Click Exit Exit Restart Selecting the Region (For Windows 7 Only) When the following window appears, you can change the country, time and currency, and keyboard layout of the touchcomputer. After making any changes, click Next to continue.
  • Page 13 Choosing the Computer Name (For Windows 7 Only) When the following window appears, you can choose a computer name of the touchcomputer. After making any changes, click Next to continue. Selecting the Update Options (For Windows 7 Only) When the following window appears, you can select one of the update options of the touchcomputer.
  • Page 14 After making any changes, click Next to continue. Reviewing the Time and Date Settings (For Windows 7 Only) When the following window appears, you can set up the time and date of the touchcomputer. After making any changes, click Next to finish. Windows Setup completes the installation of the touchcomputer.
  • Page 15 Click the Align button. This launches the calibration program. The window shown below opens. Follow the instructions to calibrate the touchscreen. ERIES OUCHCOMPUTER UIDE...
  • Page 16 When mounting the B-Series touchcomputer, the baseplate must be removed and mounted on a flat surface. Use the four pre-tapped holes to secure the baseplate from below the mounting surface before reattaching the touchcomputer as shown below. The holes are designed to work with ISO metric M6 screws. Mounting screws are not included with the product.
  • Page 17 C H A P T E R This chapter describes how to control the On-Screen Display (OSD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged after powering off/on or in the case of a power failure.

  • Page 18: Osd Menu

    OSD Menu 1. To display the OSD Menu, press the Menu button. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub-menus and functions. 2. When the function you want to change is shown, press the SELECT button. 3.
  • Page 19 Feature Description Image setting Adjusts H position, V position, clock, and phase. H position: Moves the screen horizontally right and left (1 pixel pitch increment). V position: Moves the screen vertically up and down (1 line increment). Clock: Adjusts the ratio of dividing frequency of the dot clock. Phase: Adjusts the phase of the dot clock.
  • Page 20 The B-Series base has a LED indicating the state of the touchcomputer. The table below shows LED state and corresponding color. LED Color to Observer State No input power — Off mode Input power present – Off mode or hibernation Orange Input power present —...
  • Page 21 To access the input/output (I/O) ports, remove the cable cover at the bottom of the unit. A security screw is included and may be used to secure the cable cover to the touchcomputer. Below are the I/O descriptions by model: B1 and B3 models B2 models Note: The DB9 Serial (COM) ports are defaulted (from left to right) COM5 and COM6...
  • Page 22 C H A P T E R When adding a peripheral, complete installation and setup instructions are provided with the field-installable kits. The following peripherals are available for purchase separately as field-installable kits: Magnetic stripe reader (MSR)* Customer display* Fingerprint reader (FPR)* Wireless adapter Powered USB + Cash drawer port expansion card** Second VGA port expansion card**...
  • Page 23 You can add a magnetic stripe reader (MSR) to the B-Series touchcomputer to any of the 4 mounting locations located on the display head top, bottom, left, and right. Software application and drivers can be found in the following directory or on www.elotouch.com C:\EloTouchSystems\SetupFiles\Peripherals The MSR is a USB 2.0 device that reads all three data stripes on standard credit...
  • Page 24 Testing in USB MSR Human Interface Device (HID) Mode 1. Double-click the MagSwipe HID Demo icon to start the test application. 2. Slide a card through the MSR and verify that the data is displayed in the application window. ERIES OUCHCOMPUTER UIDE...
  • Page 25 3. If the card ID appears in the Reader Output window, the reader is functioning. You can optionally add a customer display to the B-Series touchcomputer to any of the four mounting locations located on the display head top, bottom, left, and right of the touchcomputer.
  • Page 26 You can add a fingerprint reader to the B-Series touchcomputer to any of the four mounting locations located on the display head top, bottom, left, and right. Software application and drivers can be found in the following directory or on www.elotouch.com C:\EloTouchSystems\SetupFiles\Peripherals The fingerprint reader is powered by the USB bus.
  • Page 27 A Powered USB + Cash Drawer Port Card can be installed in any available expansion slot. This card provides: 2 x 12V Powered USB ports 1 x 12V or 24V selectable cash drawer RJ11 port. The voltage setting can be set via jumper on the card prior to installing into the touchcomputer. Test applications can be found in the following directory or on www.elotouch.com C:\EloTouchSystems\SetupFiles\Peripherals...
  • Page 28 C:\EloTouchSystems\SetupFiles\Peripherals Part number: E017487 A wireless adapter can be installed as an option in the B-Series touchcomputer in the I/O area under the cable cover. Typical specifications for the wireless card are: USB dongle module Compliant to USB 2.0 industry standards IEEE 802.11b/g/n compliant Two UFL connectors Support for Windows XP, Windows POSReady 2009 and Windows 7...
  • Page 29 A second hard disk drive can be added via the second hard drive mounting kit. This addition provides extra data storage or can be used in conjunction with the RAID controller card for RAID functionality. This option occupies a single expansion slot. Part number: E109611 A solid state drive can be added to (or used to replace) the original hard disk drive.
  • Page 30 A parallel port card can be added to any Expansion slot. This option provides a parallel port for printer interfaces only. Software drivers can be found in the following directory or on www.elotouch.com C:\EloTouchSystems\SetupFiles\Peripherals Part number: E368899 Note: To use this option ALSO requires the purchase and installation of the Elo PCI-E Expansion Card Option Kit.
  • Page 31 C H A P T E R Important information regarding the proper setup and maintenance of your touchcomputer: To reduce the risk of electric shock, follow all safety notices and never open the touchcomputer case. Turn off the product before cleaning (refer to “Care and Handling” on page 30 for proper cleaning methods).
  • Page 32 The following tips help keep your touchcomputer functioning at the optimal level. To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 33 WEEE Directive In the European Union, the Waste Electrical and Electronic Equipment (WEEE) directive label shown to the left indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility for recovery and recycling.
  • Page 34 1. After the TE logo shows up, press F8 (frequently) to enter Advanced Boot Options. 2. Select Repair your computer 3. Click Next OK (Shall not have password) Elo Touch System Tool 4. The following UI shall be presented ERIES OUCHCOMPUTER...
  • Page 35 5. Click Recover Start Recovery Process 6. After finished, click Exit Exit Restart All data is deleted during the recovery process. The user must back up NOTE: files when necessary. Elo TouchSystems does not accept liability for lost data or software. If using POSReady 2009 or Windows 7 and your hard disk is corrupted, NOTE: you can request a Recovery DVD from Elo TouchSystems customer...
  • Page 36 USB Serial Port ERIES OUCHCOMPUTER UIDE...
  • Page 37 IDENTICAL COM3 COM4 ERIES OUCHCOMPUTER UIDE...
  • Page 38 COM5 COM5 Location: on USB Serial Converter A COM3 COM4 USB Serial Converter B Change to COM3 Location Information ERIES OUCHCOMPUTER UIDE...
  • Page 39 Port Settings Advanced… COM3 Device Manager. ERIES OUCHCOMPUTER UIDE...
  • Page 40 Ports (COM & LPT) Scan for hardware changes. identical COM3 location: USB Serial Converter A COM4 location: USB Serial Converter B ERIES OUCHCOMPUTER UIDE...
  • Page 41 C H A P T E R Not all operating systems or options are supported in all regions. Please NOTE: contact your local Elo TouchSystems representative for details. B1 models B2 models B3 models Case/Bezel color Dark Grey Intel Atom Dual Core Intel Core 2 Duo Intel Celeron Dual Core E1500 2.2GHz...
  • Page 42 Real-time Clock Replaceable lithium-ion battery for clock Brightness, Contrast Phase Auto Adjust H-position, V-position Clock Sharpness OSD H-Position, OSD V-Position Controls OSD Time OSD Language (English, French, Italian, German, Spanish, Japanese, Simplified & Traditional Chinese) Recall Power button (All control buttons lockable) 15”...
  • Page 43 15.0-inch diagonal TFT active matrix LCD LCD display 17.0-inch diagonal TFT active matrix LCD 15” models - 0.297mm (H) x 0.297mm (V) Pixel Pitch 17” models - 0.264mm (H) x 0.264mm (V) Useful screen area 15” models - 304.128mm x 228.096mm Horizontal x Vertical 17”...
  • Page 44 15” models - 700:1 (typical) Contrast Ratio 17” models - 1000:1 (typical) 15” models 14 (W) x 14.3 (H) x 10.5 (D) in Maximum touchcomputer 354.4(W) x 363.5(H) x 267.0(D) mm dimensions with stand 17” models Display at 0° tilt (vertical) 15.2 (W) x 14.2 (H) x 10.5 (D) in 386.4 (W) x 361.0 (H) x 267.0 (D) mm 15”...
  • Page 45 failures) Cables and Accessories North American and European Power cables included External 12VDC universal-type power supply brick AC input voltage: 100-240V AC Power Supply Input frequency: 50-60Hz Max output power: 240W Dimensional drawing 15” models - MS600845 number 17” models - MS600846 1.
  • Page 46 C H A P T E R There are three methods to obtain contact information for technical assistance on the touchcomputer: The touchcomputer The web The phone Using the Touchcomputer You can access support information in System Properties by clicking the Support Information button.
  • Page 47 I. Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein may result in improper operation, damage to the equipment, invalidation of warranty, or a fire hazard if the requirements are not followed.
  • Page 48 C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards: This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards:...
  • Page 49 iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.) vi) Plug the digital device into only a grounded outlet receptacle.
  • Page 50 Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for the touchcomputer and components of the product is 3 years.
  • Page 51 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
  • Page 52 software, 28 address, Elo TouchSystems, 49 mounting options, 11 base power status, 15 on-screen display (OSD) base, securing, 11 enabling or disabling menu, 14 box contents, 1 menu settings, 13 cables operating system included, 1 recovering, 28 calibration, 9 setting up, 2 certifications, 44 operation, 12 contact information, 41...
  • Page 53 technical specifications, 36 technical support, 41 time zone selection, 5, 7, 8, 9 touchscreen calibrating, 9 care and handling, 27 upgrades, adding, 17 warranty, 45 website, Elo TouchSystems, 41, 49 WEEE directive, 28 wireless card overview, 23 specifications, 23 testing, 23 www.elotouch.com Get the latest...
  • Page 54 To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com or simply call the office nearest you: North America Europe Asia-Pacific Elo TouchSystems Tyco Electronics Raychem Sun Hamada Bldg. 2F B.V.B.A. 301 Constitution Drive 1-19-20 ShinYokohama (Elo TouchSystems Division) Menlo Park, CA 94025...