Running The System Diagnostics; Using Dell Diagnostics; Embedded System Diagnostics Features - Dell PowerEdge R415 Owner's Manual

Running the System Diagnostics

If you experience a problem with your system, run the diagnostics before
calling for technical assistance. The purpose of the diagnostics is to test your
system's hardware without requiring additional equipment or risking data
loss. If you are unable to fix the problem yourself, service and support
personnel can use diagnostics test results to help you solve the problem.

Using Dell Diagnostics

To assess a system problem, first use the online diagnostics. Online
Diagnostics is a suite of diagnostic programs, or test modules, that include
diagnostic tests on chassis and storage components such as hard drives,
physical memory, communications and printer ports, NICs, CMOS, and
more. If you are unable to identify the problem using the Online Diagnostics,
then use the embedded system diagnostics.
The files required to run Online Diagnostics for systems running supported
Microsoft Windows and Linux operating systems are available at
support.dell.com and on the media that came with your system. For
information about using diagnostics, see the Dell Online Diagnostics User's
Guide at support.dell.com/manuals located under systems management
software.

Embedded System Diagnostics Features

The system diagnostics provides a series of menus and options for particular
device groups or devices. The system diagnostics menus and options allow
you to:
• Run tests individually or collectively
• Control the sequence of tests
• Repeat tests
• Display, print, or save test results
• Temporarily suspend testing if an error is detected or terminate testing
when a user-defined error limit is reached
Running the System Diagnostics
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