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Dell PowerEdge R410 Hardware Owner's Manual

Dell server hardware owner's manual
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Dell™ PowerEdge™
R410 Systems
Hardware Owner's
Manual

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  Summary of Contents for Dell PowerEdge R410

  • Page 1 Dell™ PowerEdge™ R410 Systems Hardware Owner’s Manual...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Intel is a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 3: Table Of Contents

    Contents About Your System Accessing System Features During Startup Front-Panel Features and Indicators LCD Panel Features (Optional) Hard Drive Status Indicators Back-Panel Features and Indicators Guidelines for Connecting Optional External Devices NIC Indicator Codes Power Indicator Codes Diagnostic Lights (Optional) LCD Status Messages (Optional) System Messages Warning Messages...
  • Page 4 Using the System Setup Program and UEFI Boot Manager Choosing the System Boot Mode Entering the System Setup Program System Setup Options Entering the UEFI Boot Manager System and Setup Password Features Embedded System Management Baseboard Management Controller Configuration iDRAC Configuration Utility Installing System Components Recommended Tools Inside the System...
  • Page 5 Internal USB Memory Key System Board Shroud Integrated Dell Remote Access Controller 6 (iDRAC6) Express Card (Optional) Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional) VFlash Media (Optional) Cooling Fans ..... . .
  • Page 6 Troubleshooting a SAS or SAS RAID Controller Troubleshooting Expansion Cards Troubleshooting the Microprocessors Running the System Diagnostics Using Dell™ Diagnostics Embedded System Diagnostics Features Contents .....
  • Page 7 Using the Custom Test Options Getting Help ..... . Contacting Dell Jumpers and Connectors System Board Jumpers System Board Connectors...
  • Page 8 Contents...
  • Page 9: About Your System

    Program and UEFI Boot Manager" on page 57. <F10> Enters System Services, which opens the Unified Server Configurator. The Unified Server Configurator allows you to access utilities such as embedded system diagnostics. For more information, see the Unified Server Configurator documentation.
  • Page 10: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Indicator, Button, or Connector Power-on indicator, power button About Your System Icon Description The power-on indicator lights when the system power is on. The power button controls the DC power supply output to the system. When the optional system bezel is installed, the power button is not accessible.
  • Page 11 Item Indicator, Button, or Connector NMI button Video connector LCD menu buttons LED or LCD panel Icon Description Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.
  • Page 12: Lcd Panel Features (Optional)

    Item Indicator, Button, or Connector System identification button USB connectors (2) Hard drives (4) System identification panel Optical drive (optional) LCD Panel Features (Optional) The system's LCD panel provides system information and status and error messages to signify when the system is operating correctly or when the system needs attention.
  • Page 13: Home Screen

    Figure 1-2. LCD Panel Features Item Buttons Left Select Right System ID Home Screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors present. When the system is in standby mode, the LCD backlight will turn off after five minutes of inactivity if there are no error messages.
  • Page 14: Setup Menu

    To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon Home icon. Setup Menu Option BMC or DRAC NOTE: If an iDRAC6 Express card is installed on the system, the BMC option is replaced by DRAC.
  • Page 15: View Menu

    View Menu Option BMC IP or DRAC IP NOTE: If an iDRAC6 Express card is installed on the system, the BMC IP option is replaced by DRAC IP. Name Number Power Temperature Description Displays the IPv4 or IPv6 addresses for the optional iDRAC6.
  • Page 16: Hard Drive Status Indicators

    Hard Drive Status Indicators Figure 1-3. Hard Drive Indicators drive-activity indicator (green) Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Blinks green, amber, and off About Your System 2 drive-status indicator (green and amber) Identify drive/preparing for removal Drive ready for insertion or removal NOTE: The drive status indicator remains...
  • Page 17: Back-Panel Features And Indicators

    Drive-Status Indicator Pattern (RAID Only) Condition Blinks amber four times per second Blinks green slowly Steady green Blinks green three seconds, amber three seconds, and off six seconds. Back-Panel Features and Indicators Figure 1-4 shows the controls, indicators, and connectors located on the system's back panel.
  • Page 18 Item Indicator, Button, or Connector PCIe slot 1 Active ID CMA connector System status indicator light system identification button power supply 1(PS1) power supply 2(PS2) About Your System Icon Description PCI Express (generation 2) x16-wide expansion slot (full-height, half-length). Connector for attaching a system indicator extension cable that is used on a cable management arm.
  • Page 19: Guidelines For Connecting Optional External Devices

    Guidelines for Connecting Optional External Devices • Turn off power to the system and external devices before attaching a new external device. Turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise). •...
  • Page 20: Power Indicator Codes

    Power Indicator Codes An LED indicator on the power button indicates when power is supplied to the system and the system is operational. The power supplies have an indicator that shows whether power is present or whether a power fault has occurred. •...
  • Page 21: Diagnostic Lights (Optional)

    Diagnostic Lights (Optional) The four diagnostic indicator lights on the system front panel display error codes during system startup. Table 1-1 lists the causes and possible corrective actions associated with these codes. A highlighted circle indicates the light is on; a non-highlighted circle indicates the light is off. NOTE: The diagnostic LEDs are not present when the system is equipped with an LCD display.
  • Page 22 Memory" on page 152. See "Getting Help" on page 167. See "Troubleshooting System Memory" on page 152. See "Getting Help" on page 167. See "Contacting Dell" on page 167. Ensure that the diskette drive, optical drive, and hard drives are properly connected. See "Troubleshooting Your System"...
  • Page 23: Lcd Status Messages (Optional)

    LCD Status Messages (Optional) The system's control panel LCD provides status messages to signify when the system is operating correctly or when the system needs attention. The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error condition. The LCD scrolls a message that includes a status code followed by descriptive text.
  • Page 24 Table 1-2. LCD Status Messages (Optional) (continued) Code Text E1114 Ambient Temp exceeds allowed range. E1116 Memory disabled, temp above range. Power cycle E1210 Motherboard battery failure. Check battery. E1211 RAID Controller battery failure. Check battery. E1216 3.3V Regulator failure. Reseat PCIe cards.
  • Page 25 Table 1-2. LCD Status Messages (Optional) (continued) Code Text E122A CPU # VTT Regulator failure. Reseat CPU. E122C CPU Power Fault. Power cycle AC. E122D Memory Regulator # Failed. Reseat DIMMs. E122E On-board regulator failed. Call support. E1310 Fan ## RPM exceeding range.
  • Page 26 Table 1-2. LCD Status Messages (Optional) (continued) Code Text E1313 Fan redundancy lost. Check fans. E1410 Internal Error detected. Check "FRU X". E1414 CPU # temp exceeding range. Check CPU heatsink. E1418 CPU # not detected. Check CPU is seated properly.
  • Page 27 Table 1-2. LCD Status Messages (Optional) (continued) Code Text E141F CPU # protocol error. Power cycle AC. E1420 CPU Bus parity error. Power cycle AC. E1422 CPU # machine check error. Power cycle AC. E1610 Power Supply # (### W) missing.
  • Page 28 Table 1-2. LCD Status Messages (Optional) (continued) Code Text E161C Power Supply # (### W) lost AC power. Check PSU cables. E1620 Power Supply # (### W) AC power error. Check PSU cables. E1624 Lost power supply redundancy. Check PSU cables.
  • Page 29 Table 1-2. LCD Status Messages (Optional) (continued) Code Text E1710 I/O channel check error. Review & clear SEL. E1711 PCI parity error on Bus ## Device ## Function ## PCI parity error on Slot #. Review & clear SEL. E1712 PCI system error on Bus ## Device ##...
  • Page 30 Table 1-2. LCD Status Messages (Optional) (continued) Code Text E1714 Unknown error. Review & clear SEL. E171F PCIe fatal error on Bus ## Device ## Function ## E1810 Hard drive ## fault. Review & clear SEL. E1812 Hard drive ## removed.
  • Page 31 Table 1-2. LCD Status Messages (Optional) (continued) Code Text E1A15 SAS cable B failure. Check connection. E1A1D Control panel USB cable not detected. Check cable. E2010 Memory not detected. Inspect DIMMs. E2011 Memory configuration failure. Check DIMMs. E2012 Memory configured but unusable.
  • Page 32 Table 1-2. LCD Status Messages (Optional) (continued) Code Text E2015 DMA Controller failure. Power cycle AC. E2016 Interrupt Controller failure. Power cycle AC. E2017 Timer refresh failure. Power cycle AC. E2018 Programmable Timer error. Power cycle E2019 Parity error. Power cycle About Your System Causes DMA controller failure.
  • Page 33 Table 1-2. LCD Status Messages (Optional) (continued) Code Text E201A SuperIO failure. Power cycle AC. E201B Keyboard Controller error. Power cycle AC. E201C initialization failure. Power cycle AC. E201D Shutdown test failure. Power cycle AC. E201E POST memory test failure. Check DIMMs.
  • Page 34 Table 1-2. LCD Status Messages (Optional) (continued) Code Text E2021 Incorrect memory configuration. Review User Guide. E2022 General failure during POST. Check screen message. E2023 BIOS Unable to mirror memory. Check DIMMs. E2110 Multibit Error on DIMM ##. Reseat DIMM. E2111 SBE log disabled on...
  • Page 35 Table 1-2. LCD Status Messages (Optional) (continued) Code Text E2113 Mem mirror OFF on DIMM ## & ##. Power cycle AC I1910 Intrusion detected. Check chassis cover. I1911 LCD Log Full. Check SEL to review all Errors. I1912 SEL full. Review &...
  • Page 36 Table 1-2. LCD Status Messages (Optional) (continued) Code Text W1627 Power required > PSU wattage. Check PSU and config. W1628 Performance degraded. Check PSU and system configuration. NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary"...
  • Page 37: System Messages

    Removing LCD Status Messages (Optional) For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For example, if temperature for a component goes out of range, the LCD displays the fault;...
  • Page 38 Table 1-3. System Messages Message 128-bit Advanced ECC mode disabled. For 128-bit Advanced ECC, DIMMs must be installed in pairs. Pairs must be matched in size and geometry. Alert! Advanced ECC Memory Mode disabled! Memory configuration does not support Advanced ECC Memory Mode.
  • Page 39 Table 1-3. System Messages (continued) Message Alert! iDRAC6 not responding. Power required may exceed PSU wattage. Alert! Continuing system boot accepts the risk that system may power down without warning. Alert! Node Interleaving disabled! Memory configuration does not support Node Interleaving.
  • Page 40 Table 1-3. System Messages (continued) Message Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that system may power down without warning. Alert! Redundant memory disabled! Memory configuration does not support redundant memory.
  • Page 41 Table 1-3. System Messages (continued) Message BIOS MANUFACTURING MODE detected. MANUFACTURING MODE will be cleared before the next boot. System reboot required for normal operation. BIOS Update Attempt Failed! Caution! NVRAM_CLR jumper is installed on system board. Please run SETUP CPU set to minimum frequency.
  • Page 42 Table 1-3. System Messages (continued) Message CPUs with different cache sizes detected. CPUs with different core sizes detected! System halted CPUs with different logical processors detected! System halted CPUs with different power rating detected! System halted Current boot mode is set to UEFI. Please ensure compatible bootable media is...
  • Page 43 Table 1-3. System Messages (continued) Message DIMM configuration on each CPU should match. Embedded NIC x and NIC y : OS NIC= <ENABLED |DISABLED> , Management Shared NIC= <ENABLED |DISABLED> Error 8602 - Auxiliary Device Failure. Verify that mouse and keyboard are securely attached to...
  • Page 44 Table 1-3. System Messages (continued) Message Invalid PCIe card found in the Internal_Storage slot! Keyboard fuse has failed Local keyboard may not work because all user accessible USB ports are disabled. If operating locally, power cycle the system and enter system setup program to change settings.
  • Page 45 Table 1-3. System Messages (continued) Message Memory set to minimum frequency. Memory tests terminated by keystroke. MEMTEST lane failure detected on x Mirror mode disabled. For mirror mode, DIMMs must be installed in pairs. Pairs must be matched in size and geometry.
  • Page 46 Table 1-3. System Messages (continued) Message No boot device available No boot sector on hard drive No timer tick interrupt PCIe Training Error: Expected Link Width is x , Actual Link Width is y . About Your System Causes Faulty or missing optical drive subsystem, hard drive, or hard drive subsystem, or no bootable USB key...
  • Page 47 Table 1-3. System Messages (continued) Message Plug & Play Configuration Error Quad rank DIMM detected after single rank or dual rank DIMM in socket. Read fault Requested sector not found SATA Port x device not found Causes Error encountered in initializing PCIe device;...
  • Page 48 Table 1-3. System Messages (continued) Message Sector not found Seek error Seek operation failed Shutdown failure General system error. Sparing mode disabled. For sparing mode, matched sets of three must be populated across slots. The amount of system memory has changed About Your System Causes...
  • Page 49 Table 1-3. System Messages (continued) Message The following DIMMs should match geometry: x , x , ... The following DIMMs should in rank match count: x , x , ... The following DIMMs should match in size: x , x , ... The following DIMMs should in size...
  • Page 50 Table 1-3. System Messages (continued) Message Timer chip counter 2 failed configuration operation honored. System will now reset. configuration operation is pending. Press (I) to Ignore OR (M) to Modify to allow this change and reset the system. WARNING: Modifying could prevent security.
  • Page 51 Unified Server Configuration user documentation for more information. Restore the flash memory using the latest version on support.dell.com. See the Integrated Dell™ Remote Access Controller 6 (iDRAC6) User Guide for instructions on performing a field replacement of the flash memory.
  • Page 52 Table 1-3. System Messages (continued) Message Unsupported memory configuration. DIMM mismatch across slots detected: x , x , ... Unused memory detected. DIMM’s installed in the following slot are not available when in mirror mode: x , x , x Unused memory detected.
  • Page 53 Table 1-3. System Messages (continued) Message Warning: Control Panel is not installed. Warning! No micro code update loaded for processor n Warning! Power required exceeds PSU wattage. Check PSU and system configuration. Warning! Performance degraded. CPU and memory set to minimum frequencies to meet PSU wattage.
  • Page 54 Table 1-3. System Messages (continued) Message Warning! Unsupported memory configuration detected. The memory configuration is not optimal. The recommended memory configuration is: <message> Write fault Write fault on selected drive NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary"...
  • Page 55: Warning Messages

    Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).
  • Page 56 About Your System...
  • Page 57: Using The System Setup Program

    NOTE: Operating systems must be UEFI-compatible (for example, Microsoft ® Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.
  • Page 58: Entering The System Setup Program

    Entering the System Setup Program 1 Turn on or restart your system. 2 Press <F2> after you see the following message: <F2> = System Setup NOTE: The system will not respond until the USB keyboard is active. If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.
  • Page 59: System Setup Options

    System Setup Options Main Screen Figure 2-1. Main System Setup Program Screen NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. Option Description System Time...
  • Page 60 PCI bus, and any installed expansion card that requires an IRQ. Serial See "Serial Communication Screen" on page 65. Communication (Off default) Embedded Server See "Embedded Server Management Screen (Optional)" on Management page 66. Power See "Power Management Screen" on page 66. Management System Security Displays a screen to configure the system password and setup password features.
  • Page 61: Processor Settings Screen

    Memory Settings Screen Option System Memory Size System Memory Type System Memory Speed Video Memory System Memory Testing (Enabled default) Memory Operating Mode Node Interleaving (Disabled default) Processor Settings Screen Option 64-bit Clock Speed Bus Speed Using the System Setup Program and UEFI Boot Manager Description Displays the amount of system memory.
  • Page 62: Sata Settings Screen

    Option Logical Processor (Enabled default) Virtualization Technology (Disabled default) Execute Disable (Enabled default) Number of Cores per Processor (All default) Turbo Mode (Enabled default) C States (Enabled default) Processor 1 Family -Model- Stepping SATA Settings Screen Option Embedded SATA (ATA Mode default) Port A (Auto default) Port B...
  • Page 63: Boot Settings Screen

    Option Port D (Off default) Port E Boot Settings Screen Option Boot Mode (BIOS default) Boot Sequence Hard-Disk Drive Sequence USB Flash Drive Emulation Type (Auto default) Boot Sequence Retry (Disabled default) Using the System Setup Program and UEFI Boot Manager Description Auto enables BIOS support for the device attached to SATA port D.
  • Page 64: Integrated Devices Screen

    Integrated Devices Screen Option Integrated SAS/RAID Controller (Enabled default) User Accessible USB Ports (All Ports On default) Internal USB Port (On default) Embedded NIC1 and NIC2 Embedded Gb NICx (NIC1 default: Enabled with PXE; Other NICs: Enabled) MAC Address Capability Detected OS Watchdog Timer (Disabled default) I/OAT DMA Engine...
  • Page 65: Serial Communication Screen

    PCI IRQ Assignments Screen Option <PCIe device> Serial Communication Screen Option Serial Communication (On without Console Redirection default) Serial Port Address (Serial Device 1=COM1, Serial Device2=COM2 default) External Serial Connector (Serial Device1 default) Failsafe Baud Rate (115200 default) Remote Terminal Type (VT100/VT220 default) Redirection After Boot (Enabled default)
  • Page 66: Power Management Screen

    Embedded Server Management Screen (Optional) Option Description Front Panel LCD Options are User Defined String, Model Number, or None. Options If the LCD Home display is set to anything other than User Defined String, Model Number, or None, this option in BIOS will display Advanced.
  • Page 67: System Security Screen

    Option Description Fan Power and Options are Maximum Performance or Minimum Power. Performance Management Memory Power Options are Maximum Performance, a specified frequency, or and Performance Minimum Power. Management System Security Screen Option System Password Setup Password Password Status (Unlocked default) TPM Security (Off default) Using the System Setup Program and UEFI Boot Manager...
  • Page 68 Option TPM Activation (No Change default) TPM Clear (No default) Power Button (Enabled default) NMI Button (Disabled default) AC Power Recovery (Last default) AC Power Recovery Delay (Immediate default) Using the System Setup Program and UEFI Boot Manager Description When set to Activate, the TPM is enabled to default settings.
  • Page 69: Entering The Uefi Boot Manager

    Entering the UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft ® Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode. NOTE: The Boot Mode must be set to UEFI in the System Setup program to access the UEFI Boot Manager.
  • Page 70: Uefi Boot Manager Screen

    Enables you to add, delete, enable, or disable boot options; change boot order; or execute a one-time boot option. Enables you to access the System Setup program, System Services (Unified Server Configurator [USC]), Diagnostics, and BIOS-level boot options. Description Adds a new boot option.
  • Page 71: System And Setup Password Features

    Using the System Setup Program and UEFI Boot Manager Description Accesses the System Setup program without rebooting. Restarts the system and accesses the Unified Server Configurator, which enables you to run utilities such as system diagnostics. Accesses the BIOS-level boot options list without rebooting.
  • Page 72 When a system password is not assigned and the password jumper on the system board is in the enabled position, System Password is Not Enabled and Password Status is Unlocked. To assign a system password: 1 Verify that Password Status is Unlocked. 2 Highlight the System Password option and press <Enter>.
  • Page 73 To disable the password security: 1 Turn on or reboot your system by pressing <Ctrl><Alt><Del>. 2 Type your password and press <Ctrl><Enter>. When Password Status is Locked, you must type the password and press <Enter> when prompted at reboot. If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password.
  • Page 74 Using the Setup Password Assigning a Setup Password You can assign a setup password only when the Setup Password is Not Enabled. To assign a setup password, highlight the Setup Password option and press the <+> or <–> key. The system prompts you to enter and verify the password.
  • Page 75: Embedded System Management

    • Configuring hardware and firmware For more information about setting up USC, configuring hardware and firmware, and deploying the operating system, see the Dell Unified Server Configurator User’s Guide on the Dell Support website at support.dell.com/manuals. Using the System Setup Program and UEFI Boot Manager...
  • Page 76: Baseboard Management Controller Configuration

    The iDRAC Configuration Utility is a pre-boot configuration environment that allows you to view and set parameters for the optional iDRAC6 and for the managed server. The iDRAC Configuration Utility enables you to: • Configure, enable, or disable the iDRAC6 local area network (LAN) through the dedicated iDRAC6 Enterprise card port or the embedded NICs.
  • Page 77 • Enable a LAN Platform Event Trap (PET) destination. • Attach or detach the Virtual Media devices. • Change the administrative username and password and manage user privileges. • View System Event Log (SEL) messages or clear messages from the log. For additional information on using iDRAC6, see the documentation for iDRAC6 and systems management applications.
  • Page 78 Using the System Setup Program and UEFI Boot Manager...
  • Page 79: Installing System Components

    Installing System Components WARNING: While moving or transferring the system, it is recommended that you use the packaging material that shipped with the system and/or take care to avoid any damage due to shock or vibration. NOTE: Depending on the configuration, your system may have cabled or hot-swappable hard drives, redundant or non-redundant power supplies, and an LCD panel or diagnostic indicators.
  • Page 80 Figure 3-1. Inside the System power supply shroud power supply bays (2) heat sink/processor (2) system cooling fans (4) hard drives (4) SAS backplane Installing System Components system board shroud expansion-card riser memory modules (8) optical drive control panel board power supply cooling fans (2)
  • Page 81: Removing And Replacing The Optional Front Bezel

    Removing and Replacing the Optional Front Bezel 1 Unlock the keylock at the left end of the bezel. 2 Lift up the release latch next to the key lock. 3 Rotate the left end of the bezel away from the front panel. 4 Unhook the right end of the bezel and pull the bezel away from the system.
  • Page 82: Opening And Closing The System

    Opening and Closing the System WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. WARNING: Whenever you need to lift the system, get others to assist you.
  • Page 83 Figure 3-3. Removing and Replacing the System Cover latch release lock Closing the System 1 Place the cover onto the chassis and offset it slightly towards the back of the system, so that the two hooks on the back edge of the cover fit over the corresponding slots on the back edge of the chassis.
  • Page 84: Hard Drives

    Hard Drives Your system supports up to four 3.5-inch (SAS or SATA) or 2.5-inch (SAS, SATA, or SSD) hard drives in 3.5-inch hot-swap hard drive carrier or cabled internal drives. Depending on your chassis, the hard drives are installed internally or at the front of the system (see Figure 3-1). Internal hard drives are connected to the system board or an optional controller card.
  • Page 85: Installing A Drive Blank

    Installing a Drive Blank Align the hard-drive blank with the drive bay and insert the blank into the drive bay until the release lever clicks into place. See Figure 3-4. Removing a Hot-Swap Hard Drive CAUTION: Ensure that your operating system supports hot-swap drive installation.
  • Page 86 Figure 3-5. Removing and Installing a Hot-Swap Hard Drive release button Installing a Hot-Swap Hard Drive CAUTION: Use only hard drives that have been tested and approved for use with the SAS/SATA backplane. CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.
  • Page 87 1 Remove the front bezel. See "Removing and Replacing the Optional Front Bezel" on page 81. 2 If a drive blank is present in the bay, remove it. See "Removing a Drive Blank" on page 84. 3 Install the hot-swap hard drive. Press the button on the front of the drive carrier.
  • Page 88 Figure 3-6. Installing a Hard Drive Into a Drive Carrier drive carrier hard drive Installing a Hard Drive Into a Hard-Drive Carrier 1 Insert the hard drive into the hard-drive carrier with the connector end of the drive at the back. See Figure 3-6. 2 Align the holes on the hard drive with the back set of holes on the hard drive carrier.
  • Page 89 Removing a Cabled Hard Drive WARNING: Only trained service technicians are authorized to remove the system cover and access any components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and from the peripherals.
  • Page 90 Installing a Cabled Hard Drive WARNING: Only trained service technicians are authorized to remove the system cover and access any components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and from the peripherals.
  • Page 91 Figure 3-8. Removing a Hard Drive From a Hard-Drive Bracket screws (4)* SAS/SATA screw hole *Screws are supplied along with the hard drives ordered from Dell. Installing a Hard Drive Into a Hard-Drive Bracket 1 Insert the hard drive into the hard-drive bracket with the connector end of the drive at the back.
  • Page 92: Power Supplies

    Power Supplies Your system supports the following power supply modules: • 480W (non-redundant power supply) • 500W (redundant power supply) If two power supplies are installed, the second power supply provides hot- swappable, power redundancy. In redundant mode, the system distributes the power load across both power supplies to maximize efficiency.
  • Page 93: Installing A Redundant Power Supply

    Figure 3-9. Removing and Replacing a Redundant Power Supply power supply cable retention bracket Installing a Redundant Power Supply 1 Verify that both power supplies are the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the power supply label.
  • Page 94: Removing The Power Supply Blank

    NOTE: When installing, hot-swapping, or hot-adding a new power supply in a system with two power supplies, allow several seconds for the system to recognize the power supply and determine its status. The power-supply status indicator turns green to signify that the power supply is functioning properly (see Figure 1-6). Removing the Power Supply Blank If you are installing a second power supply, remove the power supply blank in bay PS2 by pulling outward on the blank.
  • Page 95 Figure 3-10. Removing and Replacing a Non-Redundant Power Supply power supply power cable 8 pins power cable 24 pins screw ODD power cable SATA power cable Installing System Components...
  • Page 96: Expansion Cards

    Installing a Non-Redundant Power Supply 1 Open the system. See "Opening the System" on page 82. 2 Place the power supply on the chassis. See Figure 3-10. Tighten the screw to secure the power supply to the chassis. 3 Connect all the power cables to the system board, hard drive(s), and optical drive.
  • Page 97: Installing An Expansion Card

    SCSI controllers HPCC Fibre Channel 10 Gb NIC All other Dell storage cards All other NICs Non-Dell storage cards * Refer to the expansion card’s documentation to determine if the maximum power exceeds 15W. Any cards that exceed 15W will be affected by the restriction of one 25W card.
  • Page 98 5 Install the expansion card: Holding the card by its edges, position the card so that the card-edge connector aligns with the expansion-card connector on the expansion- card riser. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. Close the expansion-card latch.
  • Page 99: Integrated Storage Controller Card

    Removing an Expansion Card WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
  • Page 100 Removing the Integrated Storage Controller Card WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
  • Page 101 Installing the Integrated Storage Controller Card WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
  • Page 102: Expansion-Card Riser

    Expansion-Card Riser The system’s expansion-card riser supports an x16 link Gen1 or Gen2 PCIe expansion card. (An additional slot on the riser is reserved for use by the integrated storage controller card.) Removing an Expansion-Card Riser WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
  • Page 103 Figure 3-13. Installing or Removing an Expansion-Card Riser riser guides (2) expansion card slot expansion-card riser socket (2) Replacing an Expansion-Card Riser 1 To install an expansion-card riser, align the riser guide posts with the riser guide posts on the system board. See Figure 3-13. 2 Lower the expansion-card riser into place until the expansion-card riser connector is fully seated.
  • Page 104: Internal Usb Memory Key

    3 If applicable, reinstall the integrated storage controller card. See "Installing the Integrated Storage Controller Card" on page 101. 4 If applicable, reinstall the expansion card. See "Installing an Expansion Card" on page 97. 5 Close the system. See "Closing the System" on page 83. 6 Reconnect the system and peripherals to their power sources.
  • Page 105: System Board Shroud

    Figure 3-14. Removing or Installing a USB Memory Key USB memory key System Board Shroud The system board shroud covers the processor, heat sink, memory modules, and system battery and provides air flow to these components. Airflow is facilitated by the cooling fan modules, which are positions directly behind the system board shroud.
  • Page 106 3 Grasping the tabs, gently lift the shroud straight up and away from the system board. See Figure 3-15. 4 Remove the system board shroud. Figure 3-15. Installing and Removing the System Board Shroud power distribution board shroud tabs (2) Installing the System Board Shroud 1 Align the shroud using center of the numbered fan bays as a guide and locate the tab projection on the left side of the fan module numbered 3.
  • Page 107: Integrated Dell Remote Access Controller 6

    Integrated Dell Remote Access Controller 6 (iDRAC6) Express Card (Optional) Installing an iDRAC6 Express Card WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.
  • Page 108 Figure 3-16. Installing or Removing an iDRAC6 Express Card (Optional) iDRAC6 Express card clip 4 Close the system. See "Closing the System" on page 83. 5 Reconnect the system and peripherals to their power sources, and turn them on. Removing an iDRAC6 Express Card (Optional) WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
  • Page 109: Integrated Dell Remote Access Controller 6

    4 Close the system. See "Closing the System" on page 83. 5 Reconnect the system and peripherals to their power sources, and turn them on. Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional) Installing an iDRAC6 Enterprise Card...
  • Page 110 5 Install the iDRAC6 Enterprise card: Angle the card so that the RJ-45 connector fits through the back-panel opening. See Figure 3-17. Align the front edge of the card with the two front plastic retention standoffs next to the iDRAC6 connector on the system board, and lower the card into place.
  • Page 111 4 Remove the system board shroud. See "Removing the System Board Shroud" on page 105. 5 Remove the VFlash media card (if installed) from the iDRAC6 enterprise card. See "Integrated Dell Remote Access Controller 6 (iDRAC6) Express Card (Optional)" on page 107. 6 Remove the iDRAC6 Enterprise card: Pull back slightly on the two tabs at the front edge of the card and gently lift the front edge of the card off of the retention standoffs.
  • Page 112: Vflash Media (Optional)

    VFlash Media (Optional) The VFlash media card is a Secure Digital (SD) card that plugs into the optional iDRAC6 Enterprise card at the back corner of the system. Installing a VFlash Media Card 1 Locate the VFlash media slot at the back corner of the system. 2 With the label side facing up, insert the contact-pin end of the SD card into the card slot on the module.
  • Page 113 1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2 Open the system. See "Opening the System" on page 82. 3 Remove the system board shroud. See "Removing the System Board Shroud" on page 105. 4 Disconnect the fan’s power cable from the system board.
  • Page 114: Optical Drive

    Replacing a Cooling Fan 1 Ensure that the fan is oriented correctly. Orient the fan module so that the side with the power cable faces towards the back of the system. 2 Slide the fan module into the fan assembly until the fan is fully seated. See Figure 3-18.
  • Page 115 3 Open the system. See "Opening the System" on page 82. 4 Disconnect the power and data cables from the back of the drive. Note the routing of the power and data cables underneath the tabs on the system chassis as you remove them from the system board and drive. You must route these cables properly when you replace them to prevent them from being pinched or crimped.
  • Page 116 Figure 3-19. Removing the Optical Drive data cable optical drive metal standoff (2) metal standoff with notch (2) Installing System Components power cable release latch notch (2)
  • Page 117: Raid Battery (Optional)

    Installing an Optical Drive WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 If installed, remove the optional front bezel. See "Removing and Replacing the Optional Front Bezel"...
  • Page 118: Installing The Raid Battery

    3 To disconnect the RAID battery cable from the connector on the system board, press the tab on the RAID battery cable connector, and gently pull the cable connector out of the connector on the system board. See Figure 3-20. 4 Pull back gently on the two tabs holding the RAID battery and lift the RAID battery from the battery carrier.
  • Page 119: System Memory

    4 Place the system upright on a flat, stable surface. 5 Turn on the system and attached peripherals. System Memory Your system supports DDR3 registered DIMMs (RDIMMs) or unbuffered ECC DIMMs (UDIMMs). Single and dual-rank DIMMs can be 1067- or 1333-MHz, and quad-rank DIMMs can be 1067-MHz.
  • Page 120 • For Memory Mirroring or Advanced ECC Mode, the two sockets furthest from the processor are unused and memory modules are installed beginning with socket A1 or B1 and proceeding with socket A2 or B2. • Advanced ECC Mode requires memory modules that use x4 or x8 DRAM device widths.
  • Page 121 Memory Mirroring Support The system supports memory mirroring if identical memory modules are installed in the two channels closest to the processor (memory should not be installed in the farthest channel). Mirroring must be enabled in the System Setup program. In a mirrored configuration, the total available system memory is one-half of the total installed physical memory.
  • Page 122 Table 3-2. Sample RDIMM Single- and Dual-Rank Memory Configurations (Per Processor) (continued) Memory Memory Module Mode Size 2-GB 4-GB 8-GB Advanced 2-GB 4-GB 8-GB Mirroring 2-GB 4-GB 8-GB When available. Requires x4- or x8-based memory modules. Installing System Components Memory Single Processor Sockets Physical...
  • Page 123: Installing Memory Modules

    Table 3-3. Sample UDIMM Memory Configurations (Per Processor) Memory Memory Module Mode Size Optimizer 1-GB 2-GB Advanced 1-GB 2-GB Mirroring 1-GB 2-GB 1.Requires x4- or x8-based memory modules. Installing Memory Modules WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
  • Page 124 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 82. 3 Remove the system board shroud. See "Removing the System Board Shroud" on page 105. 4 Locate the memory module sockets.
  • Page 125: Removing Memory Modules

    8 Press down on the memory module with your thumbs to lock the memory module into the socket. When the memory module is properly seated in the socket, the ejectors on the memory module socket align with the ejectors on the other sockets that have memory modules installed.
  • Page 126: Processors

    1 Prior to upgrading your system, download the latest system BIOS version on support.dell.com. 2 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
  • Page 127 5 Using a #2 Phillips screwdriver, loosen one of the heat-sink retention screws. See Figure 3-22. 6 Wait 30 seconds for the heat sink to loosen from the processor. 7 Loosen the other heat-sink retention screws. 8 Gently lift the heat sink off of the processor and set the heat sink aside with thermal grease side facing up.
  • Page 128 10 Rotate the processor shield upward and out of the way. See Figure 3-23. 11 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing the processor.
  • Page 129: Installing A Processor

    1 If you are upgrading your processors, prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. Follow the instructions included in the file download to install the update on your system. NOTE: In single-processor configurations, socket CPU1 must be used.
  • Page 130: System Battery

    6 Install the heat sink. Using a clean lint-free cloth, remove the thermal grease from the heat sink. Open the grease packet included with your processor kit and apply thermal grease evenly to the center of the top of the new processor. CAUTION: Using excess thermal grease can cause grease to contact the processor shield, which can cause contamination of the processor socket.
  • Page 131 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 82. 3 Remove the system board shroud. See "Removing the System Board Shroud" on page 105. Figure 3-24.
  • Page 132: Control Panel Assembly-Led/Lcd (Service-Only Procedure) (Optional)

    6 Install the new system battery. Support the battery connector by pressing down firmly on the positive side of the connector. Hold the battery with the "+" facing the plastic connector on the system board and slide it under the securing tabs. Press the battery straight down into the connector until it snaps into place.
  • Page 133 3 Open the system. See "Opening the System" on page 82. 4 Disconnect the control panel cable at back of the control panel board. • For LED control panel see Figure 3-25. • For LCD control panel see Figure 3-26. CAUTION: Do not pull on the cable to unseat the connector.
  • Page 134 Figure 3-25. Control Panel Removal-LED (Optional) LED display module control panel data cable mounting screws (2) standoff Installing System Components control panel board slot power cable...
  • Page 135 Figure 3-26. Control Panel Removal-LCD (Optional) display module cable control panel data cable mounting screws (2 T) standoff LCD display module control panel board slot power cable front panel screw (2) Installing System Components...
  • Page 136: Sas Backplane (Service-Only Procedure)

    Installing the Control Panel Assembly 1 For LED control panel, proceed to step 3. Insert the display module into the chassis cutout and secure with the two screws. 2 Affix the replacement panel to the front of the display module. 3 Align the slot in the control panel board with the standoff on the system chassis and secure with the two Phillips screws.
  • Page 137 6 Disconnect the SAS data cables from the backplane. 7 Remove the SAS backplane from the system: While pulling the two blue latches towards the front of the system, slide the backplane upward. See Figure 3-27. When the backplane cannot slide upward any farther, pull the backplane toward the back of the system to remove it from the retention hooks.
  • Page 138: Power Distribution Board (Service-Only Procedure)

    Installing the SAS Backplane 1 Install the SAS backplane: Lower the backplane into the system, being careful to avoid damaging components on the face of the board. Align the slots in the backplane with the retention hooks on the back of the drive bays, then move the backplane forward until the retention hooks fit through the slots in the backplane.
  • Page 139 4 Remove the two screws securing the power distribution board to the chassis. See Figure 3-28. 5 Slide the power distribution board away from the standoffs, and then lift the board out. See Figure 3-28. Figure 3-28. Power Distribution Board screws (2) power-distribution board fan module cable connectors (2)
  • Page 140: System Board (Service-Only Procedure)

    Replacing the Power Distribution Board WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Unpack the new power distribution board assembly.
  • Page 141 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 82. 3 Remove the system board shroud. See "Removing the System Board Shroud" on page 105. 4 Remove all expansion cards and the integrated storage controller card.
  • Page 142 Figure 3-29. Removing and Installing the System Board screws (9) Installing the System Board 1 Unpack the new system board. 2 Remove the labels from the processor shield and affix them to the system identification panel on the front of the system. See Figure 1-1. 3 Transfer the processors to the new system board.
  • Page 143 5 Install the new system board: Holding the system board by the edges of the system board, lower the the system board into the chassis. CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. Slightly lift up the front of the system board and maneuver the system board to the bottom of the chassis until it lays completely flat.
  • Page 144 10 If applicable, reconnect the RAID battery cable to the PERC controller card. 11 If applicable, reinstall the iDRAC6 Enterprise card. See "Installing an iDRAC6 Enterprise Card" on page 109. 12 If applicable, reinstall the iDRAC6 Express card. See "Installing an iDRAC6 Express Card"...
  • Page 145: Troubleshooting Your System

    Troubleshooting Your System Safety First—For You and Your System WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. Troubleshooting System Startup Failure If your system halts during startup prior to video imaging or LCD messaging, especially after installing an operating system or reconfiguring your system’s...
  • Page 146: Troubleshooting The Video Subsystem

    1 Check the system and power connections to the monitor. 2 Check the video interface cabling from the system to the monitor. 3 Run the appropriate online diagnostic test. See "Using Dell™ Diagnostics" on page 163. If the tests run successfully, the problem is not related to video hardware.
  • Page 147: Troubleshooting A Serial I/O Device

    If the problem persists, see "Getting Help" on page 167. Troubleshooting a NIC 1 Run the appropriate online diagnostic test. See "Using Dell™ Diagnostics" on page 163. 2 Restart the system and check for any system messages pertaining to the NIC controller.
  • Page 148: Troubleshooting A Wet System

    • Change the autonegotiation setting, if possible. • Use another connector on the switch or hub. If you are using a NIC card instead of an integrated NIC, see the documentation for the NIC card. 4 Ensure that the appropriate drivers are installed and the protocols are bound.
  • Page 149: Troubleshooting A Damaged System

    8 If the system starts properly, shut down the system and reinstall all of the expansion cards that you removed. See "Installing an Expansion Card." 9 Run the appropriate online diagnostic test. See "Using Dell™ Diagnostics" on page 163. If the tests fail, see "Getting Help" on page 167.
  • Page 150: Troubleshooting The System Battery

    3 Ensure that all cables are properly connected. 4 Close the system. See "Closing the System" on page 83. 5 Run the system board tests in the system diagnostics. See "Running the System Diagnostics" on page 163. If the tests fail, see "Getting Help" on page 167. Troubleshooting the System Battery NOTE: If the system is turned off for long periods of time (for weeks or months), the...
  • Page 151: Troubleshooting Power Supplies

    Troubleshooting Power Supplies 1 Identify the faulty power supply by the power supply's fault indicator. See "Power Indicator Codes" on page 20. CAUTION: At least one power supply must be installed for the system to operate. Operating the system with only one power supply installed for extended periods of time can cause the system to overheat.
  • Page 152: Troubleshooting A Fan

    Troubleshooting a Fan WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 Locate the faulty fan indicated by the LCD panel or the diagnostic software.
  • Page 153 3 Turn on the system and attached peripherals and note the messages on the screen. Go to step 12 if an error message appears indicating a fault with a specific memory module. 4 Enter the System Setup program and check the system memory setting. See "Memory Settings Screen"...
  • Page 154: Troubleshooting An Internal Usb Key

    18 As the system boots, observe any error message that appears and the diagnostic indicators on the front of the system. 19 If the memory problem is still indicated, repeat step 12 through step 18 for each memory module installed. If the problem persists after all memory modules have been checked, see "Getting Help"...
  • Page 155: Troubleshooting An Optical Drive

    Troubleshooting an Optical Drive WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 If installed, remove the optional front bezel. See "Removing and Replacing the Optional Front Bezel"...
  • Page 156: Troubleshooting A Hard Drive

    This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive. 1 Run the appropriate online diagnostics test. See "Using Dell™ Diagnostics" on page 163. Depending on the results of the diagnostics test, proceed as needed through the following steps.
  • Page 157 3 If your system has a SAS RAID controller and your hard drives are configured in a RAID array, perform the following steps. Restart the system and press <Ctrl><R> to enter the host adapter configuration utility program. See the documentation supplied with the host adapter for information about the configuration utility.
  • Page 158: Troubleshooting A Sas Or Sas Raid Controller

    When troubleshooting a SAS or SAS RAID controller, also see the documentation for your operating system and the controller. 1 Run the appropriate online diagnostic test. See "Using Dell™ Diagnostics" on page 163. 2 Enter the System Setup program and ensure that the SAS or SAS RAID controller is enabled.
  • Page 159: Troubleshooting Expansion Cards

    Before you begin this procedure, review the safety instructions that came with the system. 1 Run the appropriate online diagnostic test. See "Using Dell™ Diagnostics" on page 163. 2 If installed, remove the optional front bezel. See "Removing and Replacing the Optional Front Bezel"...
  • Page 160: Troubleshooting The Microprocessors

    Before you begin this procedure, review the safety instructions that came with the system. 1 Run the appropriate online diagnostics test. See "Using Dell™ Diagnostics" on page 163. 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
  • Page 161 8 For systems with multiple processors, turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 9 Open the system. See "Opening the System" on page 82. 10 Remove all processors except for processor 1. See "Removing a Processor" on page 126.
  • Page 162 Troubleshooting Your System...
  • Page 163: Running The System Diagnostics

    Using Dell™ Diagnostics To assess a system problem, first use the Online Diagnostics. Dell Online Diagnostics is a suite of diagnostic programs, or test modules, that include diagnostic tests on chassis and storage components such as hard drives, physical memory, communications and printer ports, NICs, CMOS, and more.
  • Page 164: When To Use The Embedded System Diagnostics

    • Display, print, or save test results • Temporarily suspend testing if an error is detected or terminate testing when a user-defined error limit is reached • View help messages that briefly describe each test and its parameters • View status messages that inform you if tests are completed successfully •...
  • Page 165: Embedded System Diagnostics Testing Options

    Embedded System Diagnostics Testing Options Click the testing option in the Main Menu window. Testing Option Express Test Extended Test Custom Test Information Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results.
  • Page 166 • Test Iterations — Selects the number of times the test is run. • Log output file pathname — Enables you to specify the diskette drive or USB memory key where the test log file is saved. You cannot save the file to a hard drive.
  • Page 167: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 168 Getting Help...
  • Page 169: Jumpers And Connectors

    Jumpers and Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. System Board Jumpers Figure 7-1 shows the location of the configuration jumpers on the system board.
  • Page 170: System Board Connectors

    System Board Connectors See Figure 7-1 and Table 7-2 for the location and description of the system board connectors. Figure 7-1. System Board Connectors Jumpers and Connectors...
  • Page 171 Table 7-2. System Board Connectors Item Connector CPU2 iDRAC6 Enterprise CPU1 FAN1 FAN2 FAN3 FAN4 FP_CONN BP_CONN PWR_CONN PDB_ I2C FP_USB_CONN NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" on page 175. Description Processor 2 iDRAC 6 Enterprise card connector...
  • Page 172: Disabling A Forgotten Password

    Table 7-2. System Board Connectors (continued) Item Connector SATA_A SATA_B SATA_C SATA_D SATA_E RISER RISER iDRAC6 Express PSWD_EN NVRM_CLR NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" on page 175. Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program and UEFI Boot Manager"...
  • Page 173 5 Reconnect your system and peripherals to their electrical outlets, and turn on the system. The existing passwords are not disabled (erased) until the system boots with the password jumper plug in the "disabled" position. However, before you assign a new system and/or setup password, you must return the jumper plug to the enabled position.
  • Page 174 Jumpers and Connectors...
  • Page 175: Glossary

    Glossary A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature — The temperature of the area or room where the system is located.
  • Page 176 ECC — Error checking and correction. EMI — Electromagnetic interference. ERA — Embedded remote access. ERA allows you to perform remote, or "out-of- band," server management on your network server using a remote access controller. ESD — Electrostatic discharge. ESM — Embedded server management.
  • Page 177 In general, I/O activity can be differentiated from computational activity. IDE — Integrated drive electronics. A standard interface between the system board and storage devices. iDRAC — Internet Dell Remote Access Controller. A remote access controller that uses the Internet SCSI protocol. IP — Internet Protocol.
  • Page 178 IRQ — Interrupt request. A signal that data is about to be sent to or received by a peripheral device travels by an IRQ line to the processor. Each peripheral connection must be assigned an IRQ number. Two devices can share the same IRQ assignment, but you cannot operate both devices simultaneously.
  • Page 179 MAC address — Media Access Control address. Your system’s unique hardware number on a network. mAh — Milliampere-hour(s). Mb — Megabit(s); 1,048,576 bits. MB — Megabyte(s); 1,048,576 bytes. However, when referring to hard-drive capacity, the term is often rounded to mean 1,000,000 bytes. Mbps —...
  • Page 180 parity — Redundant information that is associated with a block of data. parity stripe — In RAID arrays, a striped hard drive containing parity data. partition — You can divide a hard drive into multiple physical sections called partitions with the fdisk command. Each partition can contain multiple logical drives. You must format each logical drive with the format command.
  • Page 181 — A legacy I/O port with a 9-pin connector that transfers data one bit at a time and is most often used to connect a modem to the system. service tag — A bar code label on the system used to identify it when you call Dell for technical support.
  • Page 182 system board — As the main circuit board, the system board usually contains most of your system’s integral components, such as the processor(s), RAM, controllers for peripherals, and various ROM chips. system configuration information — Data stored in memory that tells a system what hardware is installed and how the system should be configured for operation.
  • Page 183 video memory — Most VGA and SVGA video adapters include memory chips in addition to your system’s RAM. The amount of video memory installed primarily influences the number of colors that a program can display (with the appropriate video drivers and monitor capabilities). video resolution —...
  • Page 184 Glossary...
  • Page 185: Index

    114 CD drive troubleshooting, 155 CD/DVD drive See optical drive. connectors system board, 170 USB, 10 video, 10 contacting Dell, 167 control panel assembly features, 10 installing, 136 LCD panel features, 12 removing, 132 cooling fan replacing, 114 cooling fans...
  • Page 186 Dell Online Diagnostics using, 163 diagnostics advanced testing options, 165 testing options, 165 using embedded system diagnostics, 163 using Online Diagnostics, 163 when to use, 164 DIMMs See memory modules (DIMMs). drive blank installing, 85 removing, 84 Embedded system diagnostics...
  • Page 187 indicators back-panel, 17 front-panel, 10 NIC, 19 power, 10, 20 installing control panel assembly, 136 cooling shroud, 106 expansion card, 97 hard drive (cabled), 90 hard drive (hot-pluggable), 86 hard drive blank, 85 iDRAC card, 107, 109 memory modules, 123 optical drive, 114 power supply blank, 94 processor, 129...
  • Page 188 optical drive installing, 114 Optimizer memory mode, 121 password setup, 74 system, 71 passwords disabling, 172 phone numbers, 167 POST accessing system features, 9 power indicators, 10, 20 power supplies indicators, 20 removing, 92, 94 replacing, 93, 96 power supply blank, 94 processor installing, 129 removing, 126...
  • Page 189 67, 72 service-only procedure system board, 140 setup password, 74 slots See expansion slots. startup accessing system features, 9 support contacting Dell, 167 system closing, 83 opening, 82 system board connectors, 170 installing, 142 jumpers, 169 removing, 140...
  • Page 190 146 wet system, 148 UEFI Boot Manager entering, 69 main screen, 70 System Utilities screen, 71 UEFI Boot Settings screen, 70 Unified Server Configurator, 75 upgrades processor, 126 front-panel connectors, 10 USB device back-panel connectors, 17 USB key troubleshooting, 154...

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