Renkus-Heinz Iconyx IC8-R User Manual page 69

SERVICING and TROUBLE SHOOTING (Continued)
4. In RHAON select the File pull down menu and select the Network Manager. Wait for a minute or two,to see if a list of the
RHAON/CobraNet devices on the network appears. If it doesn't something is blocking the CobraNet packets or you have
a network problem.
a.
Firewall can remain on.
If you have disabled any security software and still can't see any CobraNet devices in the Network Manager, try
bypassing the network and connecting directly to a single RHAON device using a known-good cable. Bypass
all installed network infrastructure including switches. Check the communication lights on the CobraNet devices input
(Note, you may require a crossover cable for this direct connection, but probably not. Most lap tops have auto-
b. If you still cannot see any devices in the Network Manager and you've double-checked all of the above, you may
need to update the drivers for your NIC or try a different NIC.
Symptom: My RHAON device is slow to synchronize and slow to save.
1.
saving take more than 20-30 seconds, you may have a network problem.
a.
Symptom: I see errors reported in the RHAON Network Manager for a device or devices.
1. Try a different port on the switch to see if this eliminates the errors.
2.
IC-R
Users Manual
69