Renkus-Heinz RHAON User Manual
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Users Manual
USERS MANUAL
Installation & Operating Instructions
RHAON Version 1.10.2
For all Renkus-Heinz RHAON Empowered Loudspeaker Systems.
Users of Renkus-Heinz Iconyx IC-R, ICL-R, ICL-FR and IC
digitally steered arrays should refer to the Users
2
Manual supplied with these arrays for installation & operating instructions.

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  • Page 1 Installation & Operating Instructions RHAON Version 1.10.2 For all Renkus-Heinz RHAON Empowered Loudspeaker Systems. Users of Renkus-Heinz Iconyx IC-R, ICL-R, ICL-FR and IC digitally steered arrays should refer to the Users Manual supplied with these arrays for installation & operating instructions.
  • Page 2 Users Manual IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 13. Only use attachments/accessories specified by the manufac- 2. Keep these instructions. turer. 3. Heed all warnings. 14. Disconnect this apparatus during lightning storms or when 4. Follow all instructions unused for long periods of time. 5.
  • Page 3: Table Of Contents

    Password Protection Appendix I Audio Evacuation & Life Safety Functions Appendix II RHAON System Block Diagrams Appendix III: RHAON Hardware Inputs, Outputs & Indicators Appendix IV: Keeping Your RHAON Program Up-To-Date Software Updates Updating Microcontroller Firmware Updating DSP Firmware Servicing & Troubleshooting...
  • Page 4: Shipping Inspection

    If you have any questions about RHAON empowered loudspeakers or encounter a problem designing, installing, setting up or operating a RHAON system, please call our technical support staff at 949-588-9997 and ask the operator for technical support on RHAON. Call Monday through Friday from 8:00 AM to 5:00 PM Pacific Time.
  • Page 5: Introduction To Rhaon

    UTP cable meeting at least CAT5 standards and/or analog cables as well as AC power cords. Network connections are established in the software. You don’t have to make the two types of connections in a particular order. RHAON software allows you to set up a “virtual system”...
  • Page 6: Preparation

    OPERATOR ALERTS DETAILED INFORMATION FAULT LOGGING OPERATOR NOTIFICATION MULTI-LEVEL PASSWORD Just click through to the RHAON logs the fault via e-mail or text message PROTECTION RHAON indicates problems loudspeaker’s Supervise screen conditions you specify to a (if your computer has a second...
  • Page 7: Computer Requirements

    RHAON. If you want to delete an earlier version, use Settings/Control Panel and Add/Remove to remove it. The RHAON Installer will put a RHAON Icon on your desktop. Double click on it to open RHAON. You should see the opening screen...
  • Page 8: Customizing Your Rhaon Workspace

    Customizing Your RHAON Workspace The grey background with RHAON watermark can easily be changed to something more useful, such as a block diagram of your system or a photo of the venue. To change the background, go to the Options pull-down menu and select Background Image/Load Image. Then browse to the drawing or photo you want to use.
  • Page 9: Virtual System Design

    Virtual System Design RHAON software can save you time at the job site by enabling you to set up a complete virtual loudspeaker system before you go to the site. When you get to the site, you connect your computer to the network, link the virtual loudspeakers with their real counterparts, and upload the settings to each individual loudspeaker.
  • Page 10: Assigning A Static Ip Address

    Find the connection you wish to use. It will likely be called “Local Area Connection” unless you have renamed it. Also, make note of the model number of the NIC you will be using. The RHAON software will require you to use it later. Right click on the connec- tion line/icon and then select “Properties”...
  • Page 11: Saving A Project

    Type two valid IP addresses into the two fields: one for the lower limit of the range and the other for the upper limit. Since 192.168.1.1 is already in use by the RHAON host computer, the lower limit must be at least 192.168.1.2. The upper limit can be set as high as 192.168.1.255, but needs to be only high enough to accommodate all the devices on the network.
  • Page 12: The Network Manager

    MostRHAON setup and installation problems are “network problems” and not loudspeaker or RHAON problems. Your Renkus-Heinz loudspeaker was factory tested before it left our factory and barring shipping damage should be in perfect operating condition. The RHAON Network Manager allows you to check the integrity of the Ethernet network before you actually link to the loudspeakers. It is accessed from the File pull down menu and identifies network problems for you before you waste a lot of time checking out the loudspeaker.
  • Page 13: Connect Mode

    Network folder in the directory tree to gain access to the Scsn Network command.and manually initiate Scan Network. If RHAON can’t find any CobraNet devices on the network, the prompt shown to the right will appear to let you know that something is wrong and to offer trouble shooting hints.
  • Page 14 To confirm that the setup is complete, return to System Layout and place the cursor over the loudspeaker listings in the directory tree. As you can see from the pop up screens, RHAON has as- signed IP numbers to each of the loudspeakers. Note that you could also open the Network Manager and view this same information in list form.
  • Page 15 Users Manual Properties Windows The three operational modes of RHAON, Connect, Control and Supervise all have their own unique Properties window (see below). Notice that the vertical pane on the left side of each window is identical. The Connect, Control and Supervise tabs at the top of the window allow you to switch between the three operating modes without return- ing to the main window.
  • Page 16 Output Meters: The V and W buttons below the output meters allow you to switch them from Volts (the more conventional default method) to RHAON’s unique Watts meters. Watts are calculated by multiplying the actual output voltage across the driver by the actual current through it.
  • Page 17: Assigning Digital & Analog Inputs

    You can use RHAON without digital audio distribution via CobraNet to Control and Supervise your system, or you can combine digital and analog signal distribution for redundant signal path and/or life safety applications. If you are not using CobraNet for digital audio distribu-...
  • Page 18: Cobranet Signal Routing

    RHAON software makes this easy. In most cases the settings of a CobraNet source will have already been established with the source’s own proprietary software and can be...
  • Page 19 CobraNet source to the RHAON loudspeaker’s CobraNet Receivers. You can also assign Outputs 1 and 2 (selected in the upper section under Assign CobraNet Outputs) to the RHAON loudspeaker’s CobraNet Transmitters.
  • Page 20: Control Mode

    Users Manual CONTROL MODE Control Mode provides access to the Loudspeaker Ampli- fier’s internal DSP and allows you to control its settings. You can enter Control Mode by clicking on the Control button at the top of the main workspace, or from within any loudspeaker’s Properties window.
  • Page 21 It has a range of 0 to +12 dB. The RHAON input module’s DSP has 340 milliseconds of signal delay available if you are using the 48 kHz sample rate; 170 milliseconds if...
  • Page 22: Saving Changes

    Users Manual Priority Override is one of the unique features of RHAON. It allows you to assign signal-activated priority override capabilities to any one of the array’s multiple inputs. The Priority Override controls in the lower right section of the properties window allow you to set the Attach Time, the Hold Time, the Release Time and the Threshold Level.
  • Page 23: All Loudspeakers Control

    Nw it’s time to turn our attention to the All Loud- speakers icon in the upper left of the work space and to the Array and Group features of RHAON. All Loudspeakers controls all the arrays in the system while Group controls only loudspeakers included in the Group.
  • Page 24 Users Manual Group Control (continued) Double clicking on the Group icon will open the Con- nect Properties folder. Notice that the Group Connect window shown here is very similar to the one for indi- vidual loudspeakers except for the lack of level meters and CobraNet channel selection facilities.
  • Page 25: Copy & Paste Shortcut

    Users Manual Copy/Paste Settings Copy Settings / Paste Setting is a useful RHAON feature that can save you a significant amount of time on many projects. Right clicking on any one of the loudspeaker Icons while in either the Connect or Control mode introduces a pop up menu that includes a Copy Settings command line.
  • Page 26: Supervise Mode

    The Status field at the bottom of each loudspeaker’s icon allows the operator to monitor all Loudspeakers or Groups at a glance. The icon’s status bar continuously displays a text message that indicates the status of the loudspeaker. If RHAON detects a problem, the status changes color and the text message defines the nature of the problem If there is a problem with a loudspeaker in a Group, the Group icon will change color and display a text alert.
  • Page 27 The loudspeaker’s RHAON Microcontroller and DSP and microprocessor Firmware version numbers are shown in a darker grey panel at the bottom right of this window.
  • Page 28: Event Logging & Notification

    Click on OK to activate Event Logging. The log file will be written to the computer’s hard drive in a RHAON.log file in the Program Files/ Renkus-Heinz directory.
  • Page 29: General Preferences

    Depending on the delay interval you select, there will be a .5, 1.0, 1.5 or 2.0 millisecond turn-on delay between each amplifier in the Group. Start Up options allow you to always open RHAON in Full Screen mode and to require Sign-In. When the Sign-In option is checked, the program will ask for your password whenever it is opened.
  • Page 30: Password Protection

    Control Mode. RHAON passwords are case sensitive. Once the password access system has been set up it will be impossible to operate RHAON without entering a password. The Password Prompt shown below will appear each time the program is opened and a proper password must be...
  • Page 31 The Password restrictions are stored on the computer used to setup the password protection (usually the“House” computer ) and don’t prevent you or someone else from connecting to the network with a RHAON equipped PC and changing the settings. The Speaker Protection window provides an additional level of protection, as it allows locking the settings for individual loudspeakers to positively prevent their being changed by anyone who doesn’t know the password.
  • Page 32: Audio Evacuation & Life Safety Functions

    Normally Open & Normally Closed contacts handle up to .5 Amp @ 28 Volts AC or DC. The detection circuit functions either with or without the array being connected to a RHAON network. If the RHAON carrier is present when the array is first turned on, it reports if the carrier signal is lost;...
  • Page 33: Appendix

    Suitable analog to CobraNet converters are available from a number of sources, such as Bi-Amp, Peavey and others. 4. The RHAON network can easily be made redundant by connecting a duplicate of this network to the Secondary Ethernet Inputs on each...
  • Page 34 It could, for example, be broken into several separate analog circuits for zone paging applications, for monitors, fills, etc. 2. The analog to CobraNet converter would not be needed for a system using only analog audio along with RHAON Control and Supervi- sion.
  • Page 35 Serial Digital (AES3 aka AES/EBU) The block diagram below shows a RHAON system using digital audio distribution in the AES3 (AES/EBU) format along with RHAON loudspeaker control and monitoring. Notice that the wiring loops from loudspeaker to loudspeaker just as it does in analog distribution. The digital audio distribution line is conventional twisted pair shielded digital audio cable, Beldon 1800B or 1800F or equivalent.
  • Page 36: Rhaon Hardware Inputs, Outputs & Indicators

    Appendix III: RHAON Hardware Inputs, Outputs & Indicators, Dimensions To connect a loudspeaker to the RHAON network, you first make the hardware connections, and then (if you are using CobraNet for digital audio distribution) assign signal routing using RHAON software. Since all Ethernet connections are made using RJ45 connectors and CAT5 cable, the network infrastructure is cost-effective and easy to install.
  • Page 37 Appendix III: RHAON Hardware Inputs, Outputs & Indicators, Dimensions The RHAON input panel shown on the previous page is for a PF2-500R module; input panels for the PF1-200R and PF1-500R have the same controls in different layouts. The PM3-R RHAON module also has the same controls and indicators as the PF2-500R, but in a different layout (see below).
  • Page 38: Keeping Your Rhaon Program Up-To-Date

    Heinz loudspeakers. In other words, follow the “if it isn’t broke, don’t try to fix it” policy. There are two easy ways to find out what version of RHAON is installed on your computer so you can determine if a later version is avail- able.
  • Page 39: Software Updates

    RHAON. If you have an earlier version of RHAON on your computer, you do not have to uninstall it. If you want to remove it, you will need to use...
  • Page 40: Updating Microcontroller Firmware

    Loudspeaker is in the “Power On’ mode. Check the Power LED on the back of the amplifier to see if it is lit or if the center of the Power indicator in the RHAON screen Figure 3 is Green.
  • Page 41 Users Manual Updating Microcontroller Firmware (Continued) Step 2: Select Update Microcontroller Firmware and when the window shown below opens select the appropriate firmware file and press Download. Notice that the window tells you what Microcontroller Firmware version is installed in the loudspeaker. Selecting Download will install the new firmware in the loudspeaker.
  • Page 42: Updating Dsp Firmware

    Microcontroller firmware be upgraded first. Step 1: In RHAON, right-click on the one of the loudspeaker listings in the directory tree view or on the loudspeakers icon in the main display area and select “Update DSP Firmware…”. The pop up menus are the same ones we explored on page 58 under Updating Micro- controller Firmware.
  • Page 43 If you encounter hum or noise problems in your system, please refer to the Loudspeaker User’s Manual that came with your loudspeaker, Renkus-Heinz form RH 508 Rev B. It includes detailed instructions for locating the source of these problems and solving them.
  • Page 44: Servicing & Troubleshooting

    GENERAL Most RHAON equipped system setup and installation problems are “network problems” and not RHAON problems. Your Renkus-Heinz loudspeakers were factory tested before they left our factory and barring shipping damage should be in perfect operat- ing condition. Nevertheless, it is always a good idea to run a quick check on each loudspeaker before taking it out to the job site and installing it.
  • Page 45: Networking And Rhaon Systems

    Gated or Chopped Audio The Analog 1 input is receiving a signal, but some other input has been selected in the RHAON Connect tab. As a trouble shooting aid, the Analog 1 input will always pass audio if the signal exceeds a threshold level even if some other input is selected. The solution is to select Analog 1 as the input or disconnect the analog 1 input signal line.
  • Page 46 CobraNet source devices. If you are familiar with CobraNet Discovery, you may also want to install and use it as a supplement to the RHAON Network Manager. CobraNet Discovery is a network management program similar to the RHAON Network Manager. Both are invaluable in identifying and solving network problems.
  • Page 47: Network Manager

    RHAON Network Manager To activate the RHAON Network Manager open RHAION and select Network Manager from the File pull down menue. The Network Manager will scan the Ethernet network, list all the CobranNet devices it found on the network and identify them by name, MAC and IP numbers.
  • Page 48 You can’t use a Wi-Fi connection with RHAON. Wi-Fi doesn’t have sufficient bandwidth to handle Cobranet and RHAON, so you will need to switch to a wired Ethernet connection. 2. Has a private IP address been set up on the...
  • Page 49: Troubleshooting

    If these settings are correct and you still receive the ‘No CobraNet Device Found” error message; 4. In RHAON select the File pull down menu and select the Network Manager. Wait for a minute or two to see if a list of the RHAON/CobraNet devices on the network appears.
  • Page 50 Users Manual SERVICING and TROUBLE SHOOTING (Continued) 3. Check for split pairs. A split pair cable will drop packets even if the cable is only 2 meters long. The incorrect wiring example shown below represents a split pair. CORRECT WIRING INCORRECT WIRING (Split Pair) Pins 1 &...
  • Page 51 LED is flashing. 1. This indicates that this RHAON device is acting as the CobraNet Conductor and it is passing signal. Every CobraNet network has a “conductor” to which all other devices are synchronized. The flashing amber LED indicates this device is the conductor. This is a normal condition.
  • Page 52 Symptom: I need to change the sample rate of my Array from 48 kHz to 96 kHz. How do I do this? 1. You need to install new 96 kHz DSP firmware (.Bin files) in your array. Open RHAON, Scan Network, right click on the array’s listing in the directory tree and select Update DSP Firmware from the pop up menu.
  • Page 53 The first thing to do would be to check the network connection. Use RHAON to scan the network. If you can see the array on the network, drag it into the RHAON work space. If it Sync’s the network connection is OK.
  • Page 54 Users Manual SERVICING and TROUBLE SHOOTING (Continued) Check the Microcontroller version installed on the array (the version number is shown in the RHAON Supervisory window) and if it is earlier than version 2.43 update to the latest version. Please call our technical support staff before updating the firmware. They will be glad to walk you through the update process.
  • Page 55: Index

    Users Manual Index Firmware - 39 to 43 Access Control - 5, 30, 31 Signal Routing - 18, 19 AC power - 16, 29 Group Assign - 23, 24 Adding Virtual Devices - 9 Assigning Inputs - 17, 18 Assigning Outputs - 17 Audio Evacuation - 32 Equalization - 21 All Loudspeakers - 23...
  • Page 56 Power On Sequencing - 29 Preferences - 12, 30 Priority Override - 22 Virtual Systems - 9 Project Workflow - 6 Preparations - 7 to 12 Wink Light - 16 Wink with Audio - 16 RHAON - 5 Block Diagrams - 33 to 35...
  • Page 58 19201 Cook Street, Foothill Ranch, CA USA Phone: +1 949 588 9997 • Fax: +1 949 588 9514 sales@renkus-heinz.com • www.renkus-heinz.com RH 611 Rev S May 2013...

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