Kyocera TASKalfa 181 Operation Manual page 94

Troubleshooting
Display
Communication error.
Destination PC's system error.
The file was not saved.
Check the destination PC.
Destination PC's application is
out of order.
Destination PC is in use.
Try again later.
PC's version of personal address
list is different.
Contact administrator.
PC of personal address list is in
use.
Try again later.
(PC's version of personal
address list is in use.
Try again later.)
Sender (user) is not registered.
Contact administrator.
No Destination address being
registered.
(Destination address has not
being registered.)
Wrong password.
(Incorrect password.)
Check domain name and host
name.
Overflow of original pages.
Scanned documents were sent.
POP3 server not found.
Contact Administrator.
4-4
Checkpoints
Scan to PC:
Sending computer status.
E-Mail Send:
Is the SMTP server running?
Destination PC computer status.
Has the maximum hard disk usage
set by Scanner File Utility at the
destination PC been exceeded?
Are you trying to send from multiple
scanners using the same filename?
Is Scanner File Utility running on the
destination PC?
—
Is the Address Book for Scanner
version different?
—
Is the sender (user) registered as
User No. 001 in the scanner's
sender (user) list?
Is the specified destination
registered?
—
Scanner domain name, host name
not set.
Limit of 999 pages that can be sent
at 1 time has been exceeded.
Is the network cable connected
properly?
Is the POP3 server running?
Corrective Actions
Try retransmitting.
Contact your system administrator.
Try retransmitting.
Increase available space and try
again.
Try again later or change the
filename.
Launch Scanner File Utility.
A connection currently exists
between the destination PC and a
scanner. Try retransmitting later.
Contact your system administrator
or support personnel.
A connection current exists between
the specified Address Book for
Scanner and a scanner. Try making
the selection again later.
Create a new user number 001 entry
or select another user after setting
the scanner default for Selec. of
senders (users) to [Off].
Create a new entry or select another
destination.
Enter the correct password.
Check if domain name and host
name have been configured.
Send the excess pages separately.
Depending on 2-sided or book
original settings, the maximum
sheets that can be sent may be 998
pages.
Confirm the network cable is
properly connected.
Start the POP3 server.
Reference
Page
—
—
—
—
—
page 3-6
—
—
—
Refer to
Operation
Guide Setup
Edition,
Chapter 2
—
—
page 2-6
—
Refer to
Operation
Guide Setup
Edition,
Chapter 2
—