Completely Blank Pages Are Output; The Printed Image Is Light Or Faint - Epson AcuLaser C9200 Series User Manual

Cause
You may not be using the correct type of paper for your
printer.

Completely blank pages are output

Cause
The printer may have loaded more than one sheet at a
time.
The problem may be with your application or interface
cable.
The Paper Size setting may be incorrect.
The MP Tray Size setting may be incorrect.
One of the toner cartridges may be near the end of its
service life.
There may be a problem with photoconductor units.

The printed image is light or faint

Cause
Your paper may be moist or damp.
EPSON AcuLaser C9200 Series
What to do
If the surface of your paper is too rough, printed characters may
appear distorted or broken. Smooth, high-quality copier paper is
recommended for best results. See "Available paper types" on
page 252 for information on choosing paper.
What to do
Remove the paper stack and fan it. Tap it on a flat surface to even
the edges, then reload the paper.
Print out a configuration status sheet. See "Printing a
Configuration Status Sheet" on page 195. If a blank page is
ejected, the problem may be with the printer. Turn off the printer
and contact your dealer.
Make sure the correct paper size is set in the Tray Menu on the
control panel.
When loading paper for which the size is not specified with Auto
setting, specify the correct paper size on the MP Tray Size
setting in the Tray Menu on the control panel.
If the message on the LCD panel or in EPSON Status Monitor
indicates that one of the toner cartridges is near the end of its
service life, replace the toner cartridge. See "Toner Cartridge" on
page 161.
For Windows users, you can also check the remaining service life
of the toner cartridge by looking at the Basic Settings tab in the
printer driver.
For Mac OS X 10.5 users, you can check the remaining service life
of the toner cartridge by looking at Supply Levels in the printer
driver.
Replace the photoconductor units. See "Photoconductor Unit" on
page 165.
What to do
Do not store your paper in a humid or damp environment.
User's Guide
Troubleshooting 203