The Printer Does Not Print (Ready Light Off); The Ready Light Is On But Nothing Prints; The Optional Product Is Not Available - Epson AcuLaser C9200 Series User Manual

Epson printer user's guide
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Cause
The electrical outlet may be controlled by an outside
switch or an automatic timer.

The printer does not print (Ready light off)

Cause
The printer is offline.
Some error may have occurred.

The Ready light is on but nothing prints

Cause
Your computer may not be properly connected to the
printer.
The interface cable may not be plugged in securely.
You may not be using the correct interface cable.
Your application software is not properly set up for your
printer.
Your computer system's memory is too small to handle
the volume of data in your document.

The optional product is not available

Cause
The printer does not recognize the optional product.
EPSON AcuLaser C9200 Series
What to do
Make sure that the switch is turned on or plug another electrical
device into the outlet to check whether the outlet is operating
properly.
What to do
Press the Start/Stop button once to switch the printer to ready
status.
Check the LCD panel to see if an error message appears.
What to do
Perform the procedure illustrated in the Setup Guide.
Check both ends of the interface cable between the printer and
the computer.
If you are using the parallel interface, make sure that the cable is
a double-shielded, twisted-pair interface cable no more than six
feet in length.
If you are using the USB interface, use a Revision 2.0 cable.
Make sure that the printer is selected in your application software.
Try reducing the image resolution of your document in the
application software, or install more memory in your computer if
you can.
What to do
Print a configuration status sheet to see if the printer recognizes
the optional product. If not, reinstall the optional product.
User's Guide
Troubleshooting
196

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