Toner Smudges; Areas Are Missing In The Printed Image; Completely Blank Pages Are Output - Epson Aculaser M2000 series User Manual

Toner smudges

Cause
Your paper may be moist or damp.
You may not be using the correct type of paper for
your printer.
The paper path inside the printer may be dusty.

Areas are missing in the printed image

Cause
Your paper may be moist or damp.
You may not be using the correct type of paper for
your printer.

Completely blank pages are output

Cause
The printer may have loaded more than one sheet at
a time.
The problem may be with your application or
interface cable.
The Paper Size setting may be incorrect.
MP Tray Size setting may be incorrect.
The cartridge seal may not be pulled out of the toner
cartridge.
What to do
Do not store your paper in a humid or damp environment.
Smooth, high-quality copier paper is recommended for best
results. See "Available paper types" on page 153 for
information on choosing paper.
Clean internal printer components by printing three pages
with only one character per page.
What to do
This printer is sensitive to moisture absorbed by the paper. The
higher the moisture content in the paper, the lighter the
printout. Do not store paper in a humid or damp environment.
If the surface of your paper is too rough, printed characters
may appear distorted or broken. Smooth, high-quality copier
paper is recommended for best results. See "Available paper
types" on page 153 for information on choosing paper.
What to do
Remove the paper stack and fan it. Tap it on a flat surface to
even the edges, then reload the paper.
Print out a status sheet. See "Printing a Status Sheet" on page
90. If a blank page is ejected, the problem may be with the
printer. Turn off the printer and contact your dealer.
Make sure that the correct paper size is selected in the printer
driver settings.
Make sure that you have selected MP Tray in the Paper Source
drop-down list and specified the correct paper size in the
printer driver settings.
Make sure that the cartridge seal has been pulled out
completely. For details, see the instructions on the toner
cartridge package.
Troubleshooting 94