Openworx: Business Receptionist (Br) - NEC NEAX 2000 IPS Reference Manual

Chapter 11 Open Application Interface (OAI)
BAS: Authorization and Account Code Dialing
BAS supports dialing with Account Codes or Authorization Codes. However, it uses a slightly different
number format for the dial string. To denote an account code an exclamation point (!) is used and for
authorization codes a dollar sign ($) is used. Here are some example strings.
Account Code: 2145551212!1234567890
Authorization Code: 2145551212$1234567890
The exclamation point (!) or the dollar sign ($) delineate to BAS where the dial-able number ends and
where the code begins. In the account code example, 2145551212 is the phone number and
1234567890 is the account code
BAS: Attendant PC Minimum Hardware Requirements
Operating System
Processor
Memory
Hard Drive Space
Additional Hardware Network Interface Card, CD ROM Drive, Monitor,

OpenWorX: Business Receptionist (BR)

The OpenWorX Business Receptionist is a PC-based call-processing application designed
primarily for departmental executive assistants. The OpenWorX Business Receptionist enables
multiple users to answer calls, search the directory for a desired party, check the D
and perform call processing functions including making, answering, transferring, and parking
calls. The OpenWorX Business Receptionist is a line-based system unlike the Business
Attendant System (BAS) which is queue-based. Therefore, the OpenWorX Business
Receptionist is also an effective tool for other D
etc. The OpenWorX Business Receptionist, like all OpenWorX applications, uses the common
OpenWorX database and is integrated with a multitude of OpenWorX applications
BR: Speed Dials Pad
The BR speed dial pad is modeled off the BAS speed dial. See the previous section on BAS for details
of operation.
Note: In order for the BR operator to monitor the speed dials, they must be given TAPI rights to the lines they
wish to monitor
BR: Directory
Both an internal directory and an external directory exist in the Business Receptionist system. The
internal directory lists employees within the company, while the external directory stores numbers
outside the company. External numbers are usually numbers that are frequently called, or information
about people or companies that frequently call the main listed number. When answering a call from
one of these external numbers, fields from this entry are displayed to the operator, providing more
information than just the 10-digit caller ID.
Page 11-10
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®
Microsoft Windows 2000 Professional or Server or
Microsoft Windows XP (Latest Critical Updates)
350 MHz Pentium II Class Processor or higher
256 MB of RAM
1 GB Hard Drive
Keyboard, Mouse
term
users such as help desks, security desks,
NEAX2000 IPS Request for Proposal (RFP) Reference Guide
term
status,
.
ND-24349, Issue 4