NEC Inaset NEAX 2000 IPS User Manual

Nec electronics america phone user guide
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Inaset
for NEAX 2000 IPS System

User Guide

NEC America, Inc.
November, 2002
Stock # 152026
NDA-30549, Issue 1.0

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Summary of Contents for NEC Inaset NEAX 2000 IPS

  • Page 1: User Guide

    Inaset for NEAX 2000 IPS System User Guide NEC America, Inc. November, 2002 Stock # 152026 NDA-30549, Issue 1.0...
  • Page 2 Liability Disclaimer ‡r…€Ã...
  • Page 3: End User License Agreement

    IMMEDIATELY RETURN THE PRODUCT UNUSED TO THE COMPANY FROM WHICH YOU PURCHASED IT WITHIN A REASONABLE PERIOD OF TIME (NOT TO EXCEED ONE MONTH) FOR A FULL REFUND OF MONEY PAID FOR THE PRODUCT. NEC Infrontia Corporation ("NEC-i") and its Licensor NEC Infrontia, Inc. ("NECII") grants to sublicense to the end-user ("You") the use of the Software preinstalled in the Inaset...
  • Page 4: Table Of Contents

    Contents Introduction What is Inaset? ..........1-1 How this Guide is Organized.
  • Page 5 Contents Security Password..........3-16 Setting (or Changing) Your Password .
  • Page 6 Paging Transfer ..........4-16 Boss/Secretary Transfer .
  • Page 7 Contents Using the Browser ..........6-1 Entering Text Using the Dial Keys .
  • Page 8: Quick Start

    Quick Start • Getting Started with Your Inaset Phone • Using Your Inaset Phone • Using the Inaset Applications Inaset User Guide - Issue 1.0...
  • Page 9: Inaset User Guide - Issue

    Inaset User Guide - Issue 1.0...
  • Page 10: Introduction

    Introduction Chapter Topics What is Inaset? Inaset User Guide - Issue 1.0...
  • Page 11: How This Guide Is Organized

    Introduction How this Guide is Organized Chapter 1 Introduction Chapter 2 Phone Features Chapter 3 Setup Options Chapter 4 Call Functions Chapter 5 Directory Application Chapter 6 Browser Application Inaset User Guide - Issue 1.0...
  • Page 12: Phone Features

    Phone Features Inaset Phone Features and Controls Display Screen Soft keys Level Control keys Speaker Inaset User Guide - Issue 1.0 Ring Indicator Control keys Enter key Cursor key Microphone...
  • Page 13: Feature Descriptions

    Used when placing a call or for data input to an application (Use for dialing a number with phone in Telephone mode. Use for data input with phone in Application mode. Flashes when receiving an incoming call, lights steadily when a message has been left.
  • Page 14: Setup Options

    Setup Options Chapter Topics Setting Your Inaset Options Inaset Main Menu window Inaset User Guide - Issue 1.0...
  • Page 15: Entering Text Using The Dial Keys

    Setup Options Only make changes to the Inaset options described in this manual. Changing other options and settings not described in this manual could cause Inaset to not operate. Should you encounter any problems changing options, contact your phone system CAUTION administrator.
  • Page 16: Favorites

    Favorites BEFORE setting your Favorites, Inaset must be initially configured for call operation. Ensure your Inaset has been configured by your phone system administrator before proceeding with any Setup Options. IMPORTANT Favorites List example Setting Your Favorites Step 1 Step 2 Inaset User Guide - Issue 1.0 Start the Setup application as described at the beginning of this chapter.
  • Page 17 Setup Options Terminal Favorites window Step 3 Favorites Set window Step 4 At the Terminal Favorites window, press the control key for the Favorite you want to add or change. The Favorites Set window displays (below). Press the control key for the selector box to display the four available choices of Not Assigned, Line keys, DSS keys and Fixed keys.
  • Page 18 Favorites Line Key Select window Favorites Fixed Key Select window Step 5 Inaset User Guide - Issue 1.0 —If selecting DSS keys, a window will display showing the available DSS keys. Select the desired DSS key that will appear as one of your Favorites and press the soft key for OK.
  • Page 19 Setup Options Step 6 Step 7 Step 8 Step 9 When you have made all your selections for Favorites, press the soft key for Back, then Press the soft key for Save to save your settings. Press the soft key for OK to confirm that you really want to save your settings.
  • Page 20: Dss Speed Dial Keys

    DSS Speed Dial Keys BEFORE setting your DSS keys, Inaset must be initially configured for call operation. Ensure your Inaset has been configured by your phone system administrator before proceeding with any Setup Options. IMPORTANT DSS Keys List example Setting the DSS Keys Step 1 Step 2 Inaset User Guide - Issue 1.0...
  • Page 21 Setup Options Terminal DSS Keys window Step 3 DSS Keys Set window Step 4 At the Terminal DSS Keys window, press the control key for the DSS key you want to add or change. The DSS Key Set window displays (below). Press the control key for the selector box to display Assigned (available choices Not Assigned and Assigned).
  • Page 22: Using The Dss Keys

    Step 5 Step 6 Step 7 Step 8 Step 1 Step 2 Step 3 Step 4 Step 5 It is necessary to perform this sequence of steps quickly, as the Feature mode will automatically close after 1 minute. NOTE Using the DSS Keys Step 1 Step 2 Step 3...
  • Page 23: Display Screen Options

    3-10 Setup Options Display Screen Options Back Light Level Step 1 Step 2 LCD Setting- Back Light Level window Step 3 Step 4 Step 5 Start the Setup application as described at the beginning of this chapter. At the Setup menu, use the cursor key to select LCD and press the Enter key.
  • Page 24: Font Size

    Font Size Step 1 Step 2 LCD Setting- Font Size window Step 3 Step 4 Step 5 Inaset User Guide - Issue 1.0 Start the Setup application as described at the beginning of this chapter. At the Setup menu, use the cursor key to select LCD and press the Enter key.
  • Page 25: Language

    3-12 Setup Options Language Step 1 Step 2 LCD Setting- Language window Step 3 Step 4 Step 5 Start the Setup application as described at the beginning of this chapter. At the Setup menu, use the cursor key to select LCD and press the Enter key.
  • Page 26: Screen Saver

    Screen Saver Step 1 Step 2 LCD Setting- Screen Saver window Step 3 Step 4 Step 5 Step 6 Inaset User Guide - Issue 1.0 Start the Setup application as described at the beginning of this chapter. At the Setup menu, use the cursor key to select LCD and press the Enter key.
  • Page 27: Feature Options

    3-14 Setup Options Feature Options Microphone On / Off Step 1 Step 2 Step 3 The built-in microphone can also be turned on/off be pressing the Mic key on the Inaset lower panel. Select Ringer Tone Step 1 Step 2 Transmission / Receiving Volume Step 1 Step 2...
  • Page 28: Activate Ringer

    Activate Ringer Step 1 Step 2 Inaset User Guide - Issue 1.0 On the Home Application window, press the control key for Function Keys. Press the control key for Feature, and press the 0 dial key. Ringer activates. Setup Options 3-15...
  • Page 29: Security Password

    3-16 Setup Options Security Password Setting (or Changing) Your Password Step 1 Step 2 User Setting window Step 3 When using this feature for the first time, their will be no Old Password. Using the cursor key, delete the ***** characters in the Old Password field before proceeding.
  • Page 30: Call Functions

    Call Functions Chapter Topics Home Application Window Home Application window Inaset User Guide - Issue 1.0...
  • Page 31: Line Status Icons

    Call Functions Home Application window Description Line Status Icons Line Status Icons Field / Key PBX Information Information from the PBX will display in this area. This would include Display PBX time, date, and call status information. Line Status Shows a visual icon display of the status for all assigned Line Keys. A visual indicator for the current settings of volume and display Settings contrast.
  • Page 32: Home Menu

    Call Functions Home Menu Home Application Menu Inaset User Guide - Issue 1.0...
  • Page 33: Phone Login

    Call Functions Phone Login In automatic login mode, the Inaset Login window will not display. The phone system will automatically login your Inaset phone for you. No additional login is required by you. NOTE Inaset Login window Manual Login Step 1 Step 2 Step 3 Enter your login number using the Dialing keys (0-9, *, #).
  • Page 34: Account /Authorization Codes

    Account /Authorization Codes Access Code ____________________________ Account Code ____________________________ Access Code ____________________________ Authorization Code____________________________ Account Code ____________________________ Access Code ____________________________ Forced Account Code __________________________ Inaset User Guide - Issue 1.0 Account Code Forced Account Code Call Functions...
  • Page 35: Authorization Code

    Call Functions Access Code ____________________________ Authorization Code____________________________ Authorization Code____________________________ Procedure 2 is available only if your PBX phone system is programmed with Least Cost Routing. NOTE Authorization Code Inaset User Guide - Issue 1.0...
  • Page 36: Answering A Call

    The top of the Inaset Home Application window shows call information as the call progresses or when a call function is used. An example display of this information is shown at left (when applicable) for all call functions described in the following. NOTE Answering a Call Internal call...
  • Page 37: Putting A Call On Hold

    Call Functions Putting a Call on HOLD Last Number Redial Transferring a Call To Retrieve a Call on Hold If Unanswered Inaset User Guide - Issue 1.0...
  • Page 38: Callback

    Callback Contact your phone system administrator to determine if your Inaset has this function configured and how to specifically access it. NOTE Making a Conference Call Inaset User Guide - Issue 1.0 Using Programmed Soft Key Using Function Key Call Functions...
  • Page 39: Consult Third Party During A Call

    4-10 Call Functions Consult Third Party during a Call Call Camp-On Contact your phone system administrator to determine if your Inaset has this function configured. NOTE Answer a Camped-On Call Set Camp-On (Transfer Method) Inaset User Guide - Issue 1.0...
  • Page 40: Call Park

    Call Park Call Park Access Code ________________________ Call Park Retrieval Code___________________ Inaset User Guide - Issue 1.0 Set Camp-On (Call Waiting Method) Park a Call Retrieve a Parked Call Call Functions 4-11...
  • Page 41: Call Forwarding

    4-12 Call Functions Call Forwarding Contact your phone system administrator to determine if your Inaset has this function configured. NOTE While in Call Forward mode, press the soft key for FDA at any time to display the number the Inaset is forwarded to. Forward All Calls Forward - While Busy Forward - When No Answer...
  • Page 42: Save & Redial A Number

    Save & Redial a Number Contact your phone system administrator to determine if your Inaset has this function configured. NOTE If the saved number is busy or did not answer when dialed, press the control key for S&R to save the number again before hanging up. NOTE Inaset User Guide - Issue 1.0 Save a Dialed Number...
  • Page 43: Call Pick-Up

    4-14 Call Functions Call Pick-Up Contact your phone system administrator to determine if your Inaset has this function configured. NOTE Outgoing Trunk Queuing If Currently on a Call Inaset User Guide - Issue 1.0...
  • Page 44: Paging

    Paging Contact your phone system administrator to determine if your Inaset has this function configured. NOTE Paging Access Code ________________________ Meet-Me Answer Code ________________________ Meet-Me Answer Code ________________________ Inaset User Guide - Issue 1.0 Meet-Me Page Example: To Page (Station A) To Answer (Station B, if Station A remains off hook) To Answer (Station B, if Station A has hung up) Call Functions...
  • Page 45: Paging Transfer

    4-16 Call Functions Paging Access Code ________________________ Paging Answer Code ________________________ Paging Answer Code ________________________ Paging Transfer Example: Paging (Station A) To Answer (Station B, if Station A remains off hook) To Answer (Station B, if Station A has hung up) Inaset User Guide - Issue 1.0...
  • Page 46: Boss/Secretary Transfer

    Boss/Secretary Transfer Inaset User Guide - Issue 1.0 Secretary Boss Accepts Call Boss Refuses Call Call Functions 4-17...
  • Page 47: Boss/Secretary Override

    4-18 Call Functions Boss/Secretary Override Contact your phone system administrator to determine if your Inaset has this function configured and how to specifically access it. NOTE Override Access Code ________________________ Setup Override Key Secretary Boss (Accepts Interrupt) Boss (Refuses Interrupt) Inaset User Guide - Issue 1.0...
  • Page 48 Call Functions 4-19 Boss (Refuses New Call) Inaset User Guide - Issue 1.0...
  • Page 49: Executive Override

    4-20 Call Functions Executive Override Contact your phone system administrator to determine if your Inaset has this function configured. NOTE Do Not Disturb / Privacy Contact your phone system administrator to determine if your Inaset has this function configured. NOTE Phone Idle When Engaged in a Call Cancel DND Mode...
  • Page 50: Intercom

    Intercom Contact your phone system administrator to determine if your Inaset has this function configured. NOTE Inaset User Guide - Issue 1.0 Automatic Intercom Manual Intercom Call Functions 4-21...
  • Page 51: Dial Intercom

    4-22 Call Functions Timed Reminder Contact your phone system administrator to determine if your Inaset has this function configured. NOTE Dial Intercom Set a Reminder Cancel a Reminder Inaset User Guide - Issue 1.0...
  • Page 52: Directory Application

    Directory Application Chapter Topics Using the Directory Application Inaset Menu window Inaset User Guide - Issue 1.0...
  • Page 53: Entering Text Using The Dial Keys

    Directory Application Entering Text Using the Dial Keys Example: Step 1 Step 2 Step 3 Step 4 Step 5 Press 7 four times, then press cursor right. Press 6 once, then press cursor right. Press 4 three times, then press cursor right. Press 8 once, then press cursor right.
  • Page 54: Directory Application Windows

    Directory Application Windows Directory Main Window Directory Main window Directory Main Window Description Inaset User Guide - Issue 1.0 Field / Key Three directory types are available; Personal, Corporate, and Directory Type Group. (See also item 5.) Three types of search conditions can be selected; keyword, last Search Condition name, and company.
  • Page 55 Directory Application Directory Control keys Character Entry Mode Field / Key The control keys are used to select the Directory Main window functions. • Search -Scrolls through the three types of search criteria (Keyword, Company, Last Name). • File -Opens the File menu. Save or load directory data or upload and download data.
  • Page 56: Directory Detail Window

    Directory Detail Window Directory Detail window Directory Detail Window Description Inaset User Guide - Issue 1.0 Field / Key Directory data number. Choose any number from 1 to 500. Name (First) First name for the directory entry. Name (Last) Last name for directory entry. Keyword Associated keyword for this entry that can be used in a data search.
  • Page 57 Directory Application Character Entry Mode Field / Key The control keys are used to select the Directory Detail window functions. • -Selects the first data entry on the directory list. • -Selects the previous data entry (above) to the current entry.
  • Page 58: Placing Calls From The Directory

    Placing Calls from the Directory Place a Call from Directory Main Window Step 1 Step 2 After a call has been dialed from the Directory, Inaset will automatically change the screen from the Directory menu to the Home screen. This allows the caller to use the Dterm features of the Inaset while on a call (i.e.
  • Page 59 Directory Application Step 4 Step 5 When exiting the Detail window, the number that can be dialed by pressing the ’Dial’ soft key will return to the default, which is the Business field NOTE Using the Inaset dial keys, enter the data to search (up to 41 characters). (See Entering Text Using the Dial Keys When a directory match is found, the entry will be highlighted.
  • Page 60: Add, Modify, Delete A Directory Entry

    Add, Modify, Delete a Directory Entry Add a Directory Entry Step 1 Step 2 Step 3 There is no need to enter a Number in the No field. This field will be automatically populated with the next numerical entry. NOTE Step 4 Step 5 Step 6...
  • Page 61: Delete A Directory Entry

    5-10 Directory Application Delete a Directory Entry Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 At the Directory Main window, use the cursor key to highlight the directory entry to delete. Press the control key for Entry. The Edit Entry menu opens. Using the cursor key, select Delete and then press Enter (on the Inaset lower panel).
  • Page 62: Managing The Directory

    Managing the Directory Check with your phone system administrator before performing the following procedures. NOTE Download Data Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Upload Data Step 1 Step 2 Step 3 Step 4 Inaset User Guide - Issue 1.0 Press the soft key to select the Directory to download (Personal, Corporate, Group).
  • Page 63: Changing Directory Character Font Size

    5-12 Directory Application Step 5 Changing Directory Character Font Size Step 1 Step 2 Step 3 Step 4 Sorting Directory List Step 1 Step 2 Step 3 Step 4 Step 5 Press the soft key for OK to start the data upload to the designated server and then press the control key for Back to close the upload window.
  • Page 64: Changing Item Name In Detail Window

    Changing Item Name in Detail Window Step 1 Step 2 Step 3 Step 4 Inaset User Guide - Issue 1.0 Press the control key for Setup. The Setup menu opens. Using the cursor key, select Setting and then press Enter (on the Inaset lower panel).
  • Page 65 5-14 Directory Application Inaset User Guide - Issue 1.0...
  • Page 66: Browser Application

    Browser Application Chapter Topics Using the Browser Inaset Menu window Inaset User Guide - Issue 1.0...
  • Page 67: Entering Text Using The Dial Keys

    Browser Application Entering Text Using the Dial Keys Example: Step 1 Step 2 Step 3 Step 4 Step 5 Press 7 four times, then press cursor right. Press 6 once, then press cursor right. Press 4 three times, then press cursor right. Press 8 once, then press cursor right.
  • Page 68: Browser Application Window

    Browser Application Browser Application Window Browser Main window - Normal View Display Area Control keys Soft keys Enter key Cursor key Inaset User Guide - Issue 1.0...
  • Page 69 Browser Application Main Window Description Field / Key Display area (Navigation Keys) Control Keys Cursor Key Browser display area for selected web pages. The Browser Soft Keys allow you to navigate the browser pages, similar to your desk computer browser. back - Displays the previous browser page forward - Displays the next browser page...
  • Page 70 Browser Application Telephony (PBX) Display Browser Main window - Telephony Display Inaset User Guide - Issue 1.0...
  • Page 71: Using Your Home Page

    Browser Application Using Your Home Page Viewing the Home Page Step The Home soft key does not display in the Telephony view mode. To use the Home key function in this mode, press the control key for Go, then the key for home. NOTE Setting the Home Page Step 1...
  • Page 72 Step 3 Step 4 Inaset User Guide - Issue 1.0 Using the dial keys on the Inaset lower panel, enter the Web address of your Home Page in the Home Page URL field. (A maximum of 127 characters can be entered.) (See Entering Text Using the Dial Keys —Selecting To a Default will set the home page URL address specified...
  • Page 73: Setting For A Proxy Server

    Browser Application Setting for a Proxy Server Contact your phone or local network system administrator to determine if the proxy server settings must be configured for your Inaset. (These settings may have already been configured by your administrator.) NOTE Step 1 Step 2 Browser Option Setting window Step 3...
  • Page 74: Using Application Pages

    Using Application Pages Viewing Application Pages Step 1 Step 2 Setting the Application Page Presets Step 1 Step 2 Browser Application Setting window Inaset User Guide - Issue 1.0 From the Browser Main window, press the control key for Go. The Go menu window opens.
  • Page 75 6-10 Browser Application Step 3 Step 4 Step 5 Press the control key to select one of the eight applications. In the Application Name field, use the dial keys to enter a title for the web page. (You can enter a maximum of 32 characters.) (See Entering Text Using the Dial Keys Press the control key on this application to select the address field.
  • Page 76: Go Menu

    Browser Application 6-11 Go Menu Browser Go Menu window Inaset User Guide - Issue 1.0...
  • Page 77: Configure Control & Soft Keys

    6-12 Browser Application Configure Control & Soft Keys Changing the Control Key Functions Step 1 Step 2 Browser Control Key Configuration window Step 3 Step 4 Step 5 From the Browser Main window, press the control key for Edit. The Edit menu window opens.
  • Page 78: Changing The Soft Key Functions

    Changing the Soft Key Functions These soft keys only display when the display is set to normal view mode. NOTE Step 1 Step 2 Browser Soft Key Configuration window Step 3 Step 4 Step 5 Inaset User Guide - Issue 1.0 From the Browser Main window, press the control key for Edit.
  • Page 79: Viewing Telephony Pbx Information

    Press the control key for View. The View Setting window opens (below). Press the control key for Show Telephone Display (U/L) to set the Browser to display telephone information. Press the control key for Normal to select the normal Inaset Browser display.

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