Gray Background On Prints - Konica Minolta bizhub 4000P User Manual

Action
Step 4
Replace the imaging unit, and then
resend the print job.
Do shadow images still appear on
prints?

Gray background on prints

Action
Step 1
1. From the Quality Menu on the printer control panel, decrease the toner
darkness.
Note: 8 is the factory default setting.
2. Resend the print job.
Did the gray background disappear from the prints?
User's Guide
Yes
Contact technical support.
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No
The problem is solved.
Yes No
The problem Go to step 2.
is solved.