Before You Start; Locating Status Lights; Locating Serial Numbers - Smart Technologies SMART Board 800i5-SMP Configuration And User's Manual

C H A P T E R 6
Troubleshooting your interactive whiteboard system
This chapter provides basic troubleshooting information for your interactive whiteboard system.
For issues not covered in this chapter, consult the SMART Support website (smarttech.com/support)
or contact your authorized SMART reseller (smarttech.com/where).

Before you start

Before you troubleshoot your interactive whiteboard system or contact your authorized SMART
reseller or SMART Support for assistance, you need to do the following:
Locate your interactive whiteboard system's status lights
l
Locate your interactive whiteboard system's serial numbers
l

Locating status lights

You interactive whiteboard system consists of several components, which have their own status
lights:
Your interactive whiteboard's Ready light is located on the pen tray.
l
Your projector's Power ( ) and Service ( ) lights are located on the bottom of the projector.
l
The ECP's Power
l
functions as a status light.

Locating serial numbers

The SMART Board 800 series interactive whiteboard serial number is located on the lower-right edge
of your interactive whiteboard's frame. For more information, see the SMART Board 800 series
interactive whiteboard user's guide (smarttech.com/kb/144817).
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button (see Using the Extended Control Panel (ECP) on page 24) also