Summary of Contents for Smart Technologies SMART Board 480i5
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SMART Board® 480i5 Interactive whiteboard system Configuration and user’s guide Read this guide on your smart phone or other mobile device.
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FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications.
Important information Before you install and use your SMART Board® 480i5 interactive whiteboard system, read and understand the safety warnings and precautions in this user’s guide and the included warnings document. These safety warnings and precautions describe the safe and correct operation of your interactive whiteboard system and its accessories, helping you to prevent injuries and equipment damage.
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I M P O R T A N T I N F O R M A T I O N Two people are required to mount your SMART product because it may be too heavy for one person to safely maneuver. When you lift your interactive whiteboard, you and your assistant should stand on either side of the screen, supporting its weight at the bottom while balancing the top with your other hands.
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I M P O R T A N T I N F O R M A T I O N You must connect the USB cable that came with your SMART Board interactive whiteboard to a computer that has a USB compliant interface and that bears the USB logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL Mark(s) for CSA/UL 60950.
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I M P O R T A N T I N F O R M A T I O N Parents and teachers should monitor children and students for adverse effects resulting from viewing 3D content since children and teenagers may be more susceptible than adults to related health risks.
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I M P O R T A N T I N F O R M A T I O N Cleaning C A U T I O N Before you clean the projector, press the Power button twice on the remote control to put the system in Standby mode, and then allow the lamp to cool for at least 30 minutes.
I M P O R T A N T I N F O R M A T I O N When transporting your SMART product, repack it with as much of the original packaging as possible. This packaging was designed with optimal shock and vibration protection. If your SMART product requires replacement parts, make sure the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original.
Contents Important information Safety warnings, cautions and important information Environmental requirements Chapter 1: About your interactive whiteboard system SMART Board 480i5 interactive whiteboard system features Included accessories Optional accessories Chapter 2: Installing your interactive whiteboard system Choosing a location Choosing a height Securing the projector to the boom Routing the cables Installing SMART software...
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C O N T E N T S Simple Network Management Protocol (SNMP) Appendix B: Remotely managing your system through an RS-232 serial interface Connecting your room control system to the SMART UF75 projector Projector programming commands Appendix C: Remote control code definitions Appendix D: Hardware environmental compliance Waste Electrical and Electronic Equipment regulations (WEEE directive) Restriction of Certain Hazardous Substances (RoHS directive)
Chapter 1 About your interactive whiteboard system SMART Board 480i5 interactive whiteboard system features SMART Board 480 interactive whiteboard SMART UF75 projector Included accessories Remote control Optional accessories Your SMART Board 480i5 interactive whiteboard system combines the following components: SMART Board 480 interactive whiteboard Wall-mounted, short-throw SMART UF75 projector Accessories and optional equipment This chapter describes the features of your interactive whiteboard and provides information about product parts and accessories.
C H A P T E R 1 About your interactive whiteboard system SMART Board 480i5 interactive whiteboard system features Your SMART Board 480i5 interactive whiteboard system consists of the SMART Board 480 interactive whiteboard and the SMART UF75 projector system. When the SMART UF75 projector displays an image from your computer on the touch-sensitive interactive whiteboard, you can do everything that you can do at your computer—open and close applications, scroll...
C H A P T E R 1 About your interactive whiteboard system SMART UF75 projector The SMART UF75 projector system includes a short-throw projector for use with SMART Board interactive whiteboards and a sturdy support system suitable for many different environments. Other features of your projector system include: A wall-mounted, high-offset projector engine that uses DLP®...
C H A P T E R 1 About your interactive whiteboard system Remote control The remote control enables you to control the system and set up your projector. Use the remote control to access menu options, system information and input selection options. Optional accessories You can add a variety of accessories to your interactive whiteboard to best meet your specific needs.
Chapter 2 Installing your interactive whiteboard system Choosing a location Choosing a height Securing the projector to the boom Routing the cables Installing SMART software Consult the SMART Board 480i5 interactive whiteboard system installation document included with your product for instructions on how to install your product. ...
C H A P T E R 2 Installing your interactive whiteboard system Choosing a height SMART includes a mounting template with each interactive whiteboard system. If you lose this template, contact your authorized SMART reseller. Using this template ensures that you can do the following: Mount the projector at a safe height for head space clearance, while maintaining enough space for airflow and installation access above the unit.
C H A P T E R 2 Installing your interactive whiteboard system I M P O R T A N T Do not connect the power cable to a power outlet until you have connected all the cables to the projector.
Chapter 3 Using your interactive whiteboard system Using your projector Using your remote control Replacing the remote control battery Using the remote control buttons Adjusting projector settings Focusing the image Adjusting the image Projector connection diagram Using your interactive whiteboard This chapter describes the basic operation of your interactive whiteboard system and explains how to set up your remote control, retrieve system information, access the projector’s image adjustment options and integrate your interactive whiteboard system with peripheral devices.
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C H A P T E R 3 Using your interactive whiteboard system Use only the specified type of coin-cell battery. Orient the battery’s positive (+) and negative (–) terminals according to the markings on the remote control. Remove the battery when the remote control is unused for an extended period. Do not heat, disassemble, short or recharge the battery, or expose it to fire or high temperatures.
C H A P T E R 3 Using your interactive whiteboard system Using the remote control buttons The projector remote control enables you to access on-screen menus and change projector settings. Use the Power button on the remote control to put the projector into Standby mode or to turn it on. You can also use the Input button on the remote control to switch sources on the projector.
C H A P T E R 3 Using your interactive whiteboard system N O T E The Mute, Volume Up and Volume Down buttons work only if there is an audio source and speaker system connected to the projector for the currently selected input source. Adjusting projector settings The remote control’s Menu button enables you to access the on-screen display to adjust the projector settings.
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes V-position Moves the vertical position of the Don’t adjust this setting unless you’re source video up or down from -5 to 5 advised to by SMART Support. (relative to the projected image).
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes Projector Functions menu 3D On/Off Turns the DLP Link technology 3D The default is off. feature on or off. 3D Format Displays the current 3D format Interleaved breaks down the image (Interleaved or Under-over).
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes Aspect Ratio Adjusts the image output to The default is Fill Screen. Fill Screen, Match Input or 16:9. Fill Screen produces an image that fills the entire screen by stretching and scaling the source video to match the projector’s native resolution and aspect ratio.
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes Set to Default? Resets projector settings to their If you select Yes, all projector settings default values. reset to their defaults, reversing any menu changes you made. This action is irreversible.
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes Gateway Displays the projector’s default network gateway in values between 0.0.0.0 and 255.255.255.255. Displays the projector’s primary domain name number in values between 0.0.0.0 and 255.255.255.255. MAC Address Displays the projector’s MAC address in xx-xx-xx-xx-xx-xx format.
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes Language menu Language Selects language preference. Projector menu support is available in English (default), Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish and Swedish.
C H A P T E R 3 Using your interactive whiteboard system Focusing the image Use the focus lever located on the projector lens to focus the projected image. To focus the image Move the focus lever up or down until the image is in focus.
C H A P T E R 3 Using your interactive whiteboard system Adjusting the image Refer to these notes when adjusting the projected image as described in the included SMART Board 480i5 interactive whiteboard system installation guide (smarttech.com/kb/156695). While adjusting the projected image size, shape and location, use the projector’s default background so that you can see the full projected image clearly.
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C H A P T E R 3 Using your interactive whiteboard system Connector Connect to: Power Mains power supply 3.5 mm phone jack audio input (×2) Audio sources associated with primary and secondary computers 3.5 mm phone jack audio output Speakers (not included) USB B Computer (for service access only)
C H A P T E R 3 Using your interactive whiteboard system N O T E S To connect your interactive whiteboard, see the SMART Board 480i5 interactive whiteboard system installation guide (smarttech.com/kb/156695). To connect accessories to your interactive whiteboard, refer to the documents included with the accessories and consult the SMART Support website (smarttech.com/support) for additional information.
Chapter 4 Integrating other devices Video format compatibility Native video format Video format compatibility SMART UF75 projector HD and SD signal format compatibility SMART UF75 projector Video system signal compatibility SMART UF75 projector Connecting peripheral sources and outputs This chapter provides information on integrating your SMART Board 480i5 interactive whiteboard system with peripheral devices.
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C H A P T E R 4 Integrating other devices SMART UF75 projector Resolution Mode Aspect ratio Refresh rate (Hz) Match Input appearance 720 × 400 720×400_85 1.8:1 85.039 Letterbox 640 × 480 VGA 60 59.94 Full screen 640 × 480 VGA 72 72.809 Full screen...
C H A P T E R 4 Integrating other devices HD and SD signal format compatibility The following tables list the projector’s high definition (HD) and standard definition (SD) format signal compatibility, which the projector adjusts automatically when you use the aspect ratio commands described in Adjusting projector settings on page 12.
C H A P T E R 4 Integrating other devices SMART UF75 projector Video mode Aspect ratio Horizontal Vertical Color signal frequency (kHz) frequency (Hz) (MHz) NTSC 15.73 29.96 3.58 15.62 4.43 SECAM 15.62 4.25 (f 4.06 (f PAL-M 15.73 59.94 3.58 PAL-N...
Chapter 5 Maintaining your interactive whiteboard system Maintaining your interactive whiteboard Cleaning the projector Focusing and adjusting the projector image Replacing the projector lamp Removing and replacing the projector lamp module Resetting the lamp hours This chapter includes methods for properly cleaning and preventing damage to your SMART Board 480i5 interactive whiteboard system.
C H A P T E R 5 Maintaining your interactive whiteboard system Before you clean the projector, press the Power button twice on the remote control to put the system in Standby mode, and then allow the lamp to cool for at least 30 minutes. Do not spray cleaners, solvents or compressed air directly on the projector.
C H A P T E R 5 Maintaining your interactive whiteboard system Replacing the projector lamp This section provides detailed instructions for replacing the projector lamp module. Removing and replacing the projector lamp module Eventually the lamp will dim and a message will appear reminding you to replace it. Make sure you have a replacement lamp module before proceeding with the following instructions.
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C H A P T E R 5 Maintaining your interactive whiteboard system When replacing the projector lamp module: Put the projector into Standby mode and wait 30 minutes for the lamp to cool completely. Do not remove any screws other than those specified in the lamp replacement instructions.
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C H A P T E R 5 Maintaining your interactive whiteboard system 5. Use the Phillips screwdriver to loosen the two captive screws from the bottom of the lamp module. N O T E Don’t try to remove these screws. Captive screws can’t be removed, but they must be loosened.
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C H A P T E R 5 Maintaining your interactive whiteboard system To put the new lamp module into the projector 1. Remove the new lamp module from its packaging. 2. Carefully place the lamp module into the projector using the handle on the top of the module. Hold the lamp module vertically and guide it into its slot.
C H A P T E R 5 Maintaining your interactive whiteboard system 4. Activate the projector’s alert e-mails and lamp warnings if they’ve been deactivated (see E-mail alerts on page 54 and Control panel on page 48). Resetting the lamp hours After you replace the lamp module, you need to access the projector service menu and reset the lamp hours.
Chapter 6 Troubleshooting your interactive whiteboard system Before you start Locating status lights Locating serial numbers Determining you interactive whiteboard system’s status Resolving interactive whiteboard issues Resolving operation issues Resolving connection issues Resolving projector issues Resolving projector errors Your projector stops responding The “Projector Overheated”, “Fan Failure”...
C H A P T E R 6 Troubleshooting your interactive whiteboard system This chapter provides basic troubleshooting information for your interactive whiteboard system. For issues not covered in this chapter, consult the SMART Support website (smarttech.com/support) or contact your authorized SMART reseller (smarttech.com/where). Before you start Before you troubleshoot your interactive whiteboard system or contact your authorized SMART reseller or SMART Support for assistance, you need to do the following:...
C H A P T E R 6 Troubleshooting your interactive whiteboard system T I P You can also access the projector’s serial number through the on-screen menu. For more information, see Adjusting projector settings on page 12. For the locations of serial numbers on other components and accessories, see smarttech.com/support.
C H A P T E R 6 Troubleshooting your interactive whiteboard system Projected image Touch control Status and related troubleshooting Projector Power Projector Service light light None None The projector power cable isn’t properly connected. There’s an issue with the mains power supply (for example, the circuit breaker is off).
C H A P T E R 6 Troubleshooting your interactive whiteboard system To restart an unresponsive projector 1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down. 2. Disconnect the power cable from the power outlet, and then wait at least 60 seconds. 3.
C H A P T E R 6 Troubleshooting your interactive whiteboard system The “Lamp Failure” message appears If the “Lamp Failure” message appears, one of the following issues is occurring: The lamp is overheating, likely due to blocked air vents. The lamp has reached the end of its life.
C H A P T E R 6 Troubleshooting your interactive whiteboard system Resolving image issues To resolve common image issues, complete the following tasks: Ensure the computer or other video source is on and set to display a resolution and refresh rate supported by the projector (see Video format compatibility on page 23).
C H A P T E R 6 Troubleshooting your interactive whiteboard system Partial, scrolling or incorrectly displayed image N O T E S The following procedure applies to Windows® XP operating systems on desktop computers only. This procedure may vary depending on your version of Windows operating system and your system preferences.
C H A P T E R 6 Troubleshooting your interactive whiteboard system 4. Optionally, reset the projector as described in Resetting the projector on page 45 to adjust the frequency and tracking to their original values. I M P O R T A N T This action resets all values to their defaults.
C H A P T E R 6 Troubleshooting your interactive whiteboard system Make sure that there are no obstructions behind the projector’s wall-mounting bracket, and that the bracket is firmly secured to the wall according to the installation instructions. Adjust the projected image.
C H A P T E R 6 Troubleshooting your interactive whiteboard system 3. Press the Menu button, and then select the Network Settings menu to check the IP address. See Adjusting projector settings on page 12 for a description of the IP address field. Enter this IP address into your browser or SNMP agent.
C H A P T E R 6 Troubleshooting your interactive whiteboard system To reset all projector settings 1. Using the remote control, press the following buttons quickly to access the service menu: Down, Up, Up, Left, Up. 2. Scroll to Factory Reset, and then press Enter on the remote control. 3.
Appendix A Remotely managing your system through a network interface Web page management Accessing web page management Home Control panel Control panel II 3D settings USB Control settings Network settings E-mail alerts Password settings Simple Network Management Protocol (SNMP) This appendix includes detailed instructions on how to remotely manage your SMART Board 480i5 interactive whiteboard system settings through a network interface.
A P P E N D I X Remotely managing your system through a network interface N O T E You can view the projector’s IP address by accessing the projector’s Network Settings menu page (see Network settings on page 52). To use the management web page 1.
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A P P E N D I X Remotely managing your system through a network interface Submenu setting Description Volume Adjusts the projector’s volume from -20 to 20. Mute Turns on or turns off the mute settings. Select On to mute the projector’s sound and Off to turn off mute.
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A P P E N D I X Remotely managing your system through a network interface Submenu setting Description Lamp Mode Adjusts lamp brightness to Standard or Economy. Standard displays a high-quality, bright image. Economy increases the lamp life by decreasing the brightness of the image. Auto Power Off Sets the length of the auto power off countdown timer between 1 and 240 minutes.
A P P E N D I X Remotely managing your system through a network interface Submenu setting Description High Speed Fan Adjusts the speed of the projector’s fan. Select High or Normal. N O T E Use the High setting when the projector’s temperature is high or the altitude is above 1800 m (6000').
A P P E N D I X Remotely managing your system through a network interface USB Control settings This menu contains settings that are applicable only to SMART Board interactive whiteboard systems with ECPs. Submenu setting Description USB1 Source This setting is applicable only to SMART Board interactive whiteboard systems with ECPs.
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A P P E N D I X Remotely managing your system through a network interface Submenu setting Description Read-Only Community Sets a password that is required for each SNMP get request to the device. N O T E The default for Read-Only Community is public. Read/Write Community Sets a password that is required for each SNMP set request to the device.
A P P E N D I X Remotely managing your system through a network interface E-mail alerts This menu enables you to enter your preferred address for receiving e-mail alerts and adjust related settings. Submenu setting Description E-mail Alert Selects Enable to turn on or Disable to turn off the E-mail Alert function.
A P P E N D I X Remotely managing your system through a network interface N O T E S The first time you enable the password settings, the default password value is four numbers, for example, 1234. The maximum allowable password length is four numbers or letters.
Appendix B Remotely managing your system through an RS-232 serial interface Connecting your room control system to the SMART UF75 projector Pin configuration on the projector’s RS-232 connector Serial interface settings Projector programming commands Projector power state controls Command inventory Value-based command methods Absolute values and adjustment values Video source specification values Power state controls...
A P P E N D I X Remotely managing your system through an RS-232 serial interface Connecting your room control system to the SMART UF75 projector By connecting a computer or room control system to the RS-232 serial interface of the SMART UF75 projector, you can select video inputs, start up or shut down your interactive whiteboard system and request information such as projector lamp use, current settings and network addresses.
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A P P E N D I X Remotely managing your system through an RS-232 serial interface N O T E S Asynchronous mode is disabled by default in the projector. All commands should be in ASCII format. Terminate all commands with a carriage return. All responses from the projector are terminated with a command prompt.
A P P E N D I X Remotely managing your system through an RS-232 serial interface Projector programming commands This section documents the projector programming commands. Projector power state controls Your projector responds to commands only at certain power states and times. There are five projector power states: Powering (startup) On (operating)
A P P E N D I X Remotely managing your system through an RS-232 serial interface Value-based command methods Absolute values and adjustment values You can use the command’s target range to set an absolute value for a command or cause an adjustment to be made to the current value.
A P P E N D I X Remotely managing your system through an RS-232 serial interface >set brightness vga1-7 brightness vga1=58 Power state controls These commands put the projector in and out of Standby mode and request the projector’s current power state.
A P P E N D I X Remotely managing your system through an RS-232 serial interface The following table describes the source selection commands: Command Description get input Returns the projector’s current input. set input=[field] Sets the input to one of the selectable fields. The following table describes the source selection response fields: Field Description...
A P P E N D I X Remotely managing your system through an RS-232 serial interface These commands control the appearance of your source. These settings are unavailable when the projector is in Standby mode or when the source is disconnected. See Value-based command methods on page 61 for setting absolute and adjustment commands.
A P P E N D I X Remotely managing your system through an RS-232 serial interface These commands inform you of the current VGA source settings. Command Response get frequency frequency=[current frequency offset setting] get tracking tracking=[current tracking offset setting] get saturation saturation=[current saturation setting] get tint...
A P P E N D I X Remotely managing your system through an RS-232 serial interface Audio controls These commands control your projector’s internal audio amplifier, which affects sound passed through the projector to your external audio system (not included). Audio output controls aren’t defined by the video source.
A P P E N D I X Remotely managing your system through an RS-232 serial interface These commands control your network settings. Command Command target range Response set dhcp [target] dhcp=[current] =off set ipaddr [target] =0.0.0.0 to =255.255.255.255 ipaddr=[current] set subnetmask [target] =0.0.0.0 to =255.255.255.255 subnetmask=[current]...
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A P P E N D I X Remotely managing your system through an RS-232 serial interface These commands inform you of the current system settings. These commands are available even when the projector is in Standby mode. Command Response get lamphrs lamphrs=[current lamp hours of operation] get syshrs...
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A P P E N D I X Remotely managing your system through an RS-232 serial interface Command Command target range Response set language [target] =Chinese (Simplified) language=[target] =Chinese (Traditional) =Czech =Danish =Dutch =English =Finnish =French =German =Greek =Italian =Japanese =Korean =Norwegian =Polish...
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A P P E N D I X Remotely managing your system through an RS-232 serial interface These commands control the current system settings. These commands are available when the projector is in Standby mode and when it is on. Command Command target range Response...
Appendix C Remote control code definitions IR signal format: NEC1 Repeat Vendor code Key code format Byte 1 Byte 2 Byte 3 Byte 4 Input Power ( ) Menu Up ( ) Left ( ) Enter ( ) Right ( ) Down ( ) Hide Volume up ( )
Appendix D Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment regulations (WEEE directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.
A P P E N D I X Hardware environmental compliance product which contains a lithium ion battery or returning a lithium ion battery, call SMART Technologies RMA for information on the special shipping regulations. 1.866.518.6791, Option 4 (U.S./Canada) 1.403.228.5940 (all other countries) Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging.
Index display modes 52, 66 document cameras dust 3.5 mm audio connectors DVDs 3D support e-mail alerts accessories EIP regulations included electrostatic discharge optional emergency alerts alarms emissions aspect ratios 23, 25, 50 environmental requirements audio European Union regulations connections for controlling volume of 49, 66 muting...
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I N D E X input selection 51, 62 installation choosing a height choosing a location packaging interactive whiteboard passwords 45, 54 about indicators and controls of pen tray maintaining about using peripheral sources IP address 52, 66 pillarboxing 23, 25 power 21, 48, 60, 62 projector...
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I N D E X RJ45 connector video RoHS directive connections for room control 47, 57 format compatibility for RS-232 serial interface 21, 58 volume control S-video connections 21, 25, 51, 63 warnings SD signal compatibility water and fluid resistance serial interface See RS-232 serial web page management...
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