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Print Quality Difficulties (Continued)
Difficulties
Printouts are too light.
Network Difficulties
Difficulties
Cannot print over a wired Network. Make sure your machine is powered on and is on-line and in Ready mode. Print
The network scanning feature
does not work.
The network PC-Fax Receive
feature does not work.
Your computer cannot find your
machine.
Suggestions
If this problem occurs when making copies or printing received faxes, turn
Save Toner mode to off in the machine menu settings. (See Save toner on
page 21.)
Set Save Toner mode to off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User's Guide on the CD-ROM.)
Suggestions
the Network Configuration list to see your current Network settings. (See How to
print a report on page 69.) Reconnect the LAN cable to the hub to verify that the
cable and network connections are good. If possible, try connecting the machine
to a different port on your hub using a different cable. If the connections are good,
the upper LED of the back panel of the machine will be green.
®
(For Windows
only) The firewall setting on your PC may be rejecting the
necessary network connection. Follow the steps below to configure the firewall.
If you are using any other than the firewalls mentioned below, see the instructions
for that software or contact the software manufacturer.
®
<Windows
XP SP2>
1. Click the Start button, 'Settings', 'Control Panel' and then 'Windows
Firewall'. Make sure that Windows Firewall on the 'Basic' tab is set to on.
2. Click the 'Exceptions' tab and 'Add port' button.
3. Enter any name, port number (54295 for network scanning and 54926 for
network PC-Fax receiving), select 'UPD' and click 'OK'.
4. Make sure that the new setting is added and is checked, and then click 'OK'.
®
<For Windows
users>
The firewall setting on your PC may be rejecting the necessary network
connection. For details, see the instruction above.
®
<For Macintosh
users>
Re-select your machine in the DeviceSelector application located in Macintosh
HD/Library/Printers/Océ/Utilities or from the Model pop-up menu of
ControlCenter2.
Troubleshooting and routine maintenance
105
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