Conventions; Related Documents; If You Have A Problem - Lucent Technologies CentreVu Release 3 Version 8 High Availability User Manual

Call management system release 3 version 8 high availability
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Preface
Overview

Conventions

Related Documents

If you have a
problem
The following conventions are used in this document:
0
Unless otherwise specified, all information and procedures in this
document apply to the Sun Enterprise 3000, Sun Enterprise 3500,
and Ultra5 computers. They will be referred to as the "CMS server."
Commands you enter from the console are shown in courier font.
To order any of these documents, call the Publications Center at 1-800-
0
457-1235, or 1-317-361-5353.
CentreVu CMS R3V8 Upgrades and Migrations (585-210-913)
CentreVu CMS R3V8 Software Installation & Setup (585-210-941)
CentreVu CMS R3V8 Switch Connections and Administration (585-
215-876)
CentreVu CMS R3V8 Change Description (585-210-925)
CentreVu CMS R3V8 External Call History Interface (585-210-912)
If you have a problem with a CentreVu® CMS High Availability
configuration, call the Lucent Technologies Customer Care Helpline at
0
(800) 242-2121 to report the problem and obtain a case number. For
customers outside the United States and Canada, please contact your
local Lucent distributor or representative.
The Customer Care Helpline is staffed by trained CentreVu® CMS
technicians at the Technical Service Center (TSC). The technicians at
the TSC will try to fix your problem in a timely manner. If they cannot fix
it, they will escalate the problem to a higher level of customer support.
CentreVu CMS R3V8 High Availability User Guide
P-2

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