Primary and Secondary CMS Servers
Primary versus Secondary CMS servers
Operations that
require data
collection to be
turned off
Shortcuts – additions or modifications to existing
User Permissions
ACD Access
Feature Access
Main Menu Addition Access
Split/Skill Access
Trunk Group Access
User Data
Vector Access
VDN Access
The ability of the CMS High Availability offer to back up, restore, and
migrate data with data collection turned on significantly increases system
availability. However, a limited number of operations still require data
collection to be turned off while they are being performed. Therefore, you
must turn data collection off before performing any of the following
2
procedures.
Changing data storage allocation
Restoring local system administration data
Changing the storage intervals
Changing the master ACD
For assistance in performing any of these operations, refer to the section
of this User's Guide entitled
Data Collection
On/Off".
CentreVu CMS R3V8 High Availability User Guide
"Synchronizing the CMS servers after turning
2-8
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