Admin Operations That Are Auto-Synchronized By The Switch; Admin Operations That Require Manual Synchronization - Lucent Technologies CentreVu Release 3 Version 8 High Availability User Manual

Primary and Secondary CMS Servers
Primary versus Secondary CMS servers
Admin
operations that
are auto-
synchronized by
the switch
Admin
operations that
require manual
synchronization
Some of the CMS administration changes made on either of the HA
servers will be automatically synchronized on the other server via the
Definity switch.
Call Center Administration changes which are auto-synchronized via the
switch include:
changes to VDN Skill Preferences
2
VDN assignments
vector contents
Agent Administration changes which are auto-synchronized via the
switch include:
Multi-agent Skill change
Change Agent Skills
The following operations cannot be synchronized between the two CMS
servers using the backup and restore process. Instead, these operations
must be performed manually on each CMS server.
Agent Administration
2
Agent Trace Administration
Activate Agent Trace
Administration
Agent Exceptions
Split/Skill Exceptions
Trunk Group Exceptions
VDN Exceptions
Vector Exceptions
UNIX Administration
Administering passwords
CentreVu CMS R3V8 High Availability User Guide
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