Primary and Secondary CMS Servers
Primary versus Secondary CMS servers
Admin
operations
synchronized by
backups and
restores
The following CMS administration operations can be synchronized
between the two HA servers by backing up the CMS server on which the
operation was performed and restoring the backup to the other server.
Custom Reports – additions or modifications to existing
CentreVu® Supervisor Designer Reports – additions or
2
modifications to existing
Dictionary operations
ACDs
Agent Groups
Agent String Values
Announcements
AUX Reason Codes
Calculations
Call Work Codes
Constants
Custom Items
Generic String Values
Location IDs
Log in Identifications
Log Out Reason Codes
Split/Skill String Values
Split/Skills
Trunk Groups
Trunk String Values
VDNs
Vectors
Main Menu Additions (additional steps may be required)
Timetables – additions or modifications to existing
CentreVu CMS R3V8 High Availability User Guide
2-7
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