Lucent Technologies CentreVu Release 3 Version 8 High Availability User Manual page 38

Call management system release 3 version 8 high availability
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User Scenarios
Synchronizing the CMS servers after turning Data Collection On/Off
17. At Time C' (see graphic), perform an incremental backup of all ACDs on the Primary
CMS server.
Note:
If a Daily/Weekly/Monthly archive occurred before you synchronize data at time B' or time
C', then after you synchronize the data (at time B or C) you must run the appropriate
Daily/Weekly/Monthly archive. Using System Setup...Data summarizing, rerun the
Daily/Weekly/Monthly archive to recreate the data.
18. Restore the Historical data of specific start/stop and dates/times of all ACDs to the
Secondary CMS server. Continuing with the example introduced in step 10 above, if
the interruption on the Secondary CMS server occurred at 5:35 and ended at 5:42,
enter 5:30 for the start time and 5:59 for the stop time.
CentreVu CMS R3V8 High Availability User Guide
Note that in this scenario the link was down for only a single interval in
both the Primary and Secondary CMS servers. Of course, the link might
be down for multiple intervals. If the link is down for multiple intervals,
wait until the link has come back up before performing the backup and
restore process, no matter how many intervals it takes to come back up.
It is critical that you wait until the most recent interval during which the
link came back up has been archived before performing the backup and
restore process.
NOTE:
If a Daily/Weekly/Monthly archive occurred before you synchronize data
at time B' or time C', then after you synchronize the data (at time B or C)
you must run the appropriate Daily/Weekly/Monthly archive. Using
System Setup...Data summarizing, rerun the Daily/Weekly/Monthly
archive to recreate the data.
3-14
Date/Time
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