Forecast Data Storage Allocation Administration; Forecasting Report Data, Administration - Lucent Technologies CentreVu Release 3 Version 8 High Availability User Manual

Call management system release 3 version 8 high availability
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User Scenarios
Forecast Data
Storage
Allocation
Administration
Forecasting
Report Data,
Administration
R3V8 CMS High Availability permits data collection to remain on during
forecasting data storage allocation.
Method 1:
1. Change the Forecast Data Storage Allocation on the Primary CMS
3
server.
2. Change the Forecast Data Storage Allocation on the Secondary
CMS server.
Method 2:
Instead of Changing the Forecast Data Storage Allocation on both
servers individually, you can do the following:
1. Change the Forecast Data Storage Allocation on the Primary CMS
server.
2. Back up the ACD-specific Administration data on the Primary CMS
server.
3. Put the secondary CMS server in single-user mode.
4. Restore the ACD-specific Administration data onto the Secondary
CMS server.
5. Put the Secondary CMS server in multi-user mode.
Forecasting report data can be synchronized between HA servers by
means of CMS maintenance backups and restores.
Forecasting administration data is copied to tape when you select the
3
ACD-specific administration data type option in the
Maintenance: Backup Data window.
The Forecasting report data is copied to tape when you select the
historical data type option in the Maintenance: Backup Data
window.
CentreVu CMS R3V8 High Availability User Guide
3-9

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