Amanda @SOHO Version 3.xx Administrator's Manual page 26

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Default Mailboxes
Mailbox
990 Mailbox for Company Greeting.
By default, Greeting 1 is the current greeting and plays whenever
Amanda answers an incoming call. After playing the greeting, it di-
rects Amanda to mailbox 991. Greeting 1 for this mailbox should be
short. Use the greeting for the Caller Instructions mailbox (991) to of-
fer the caller choices.
991 Mailbox for Caller Instructions.
Greeting 1 is its current greeting. This greeting, recorded by you, tells
the caller what other mailboxes to dial. For example, the greeting
might say: "If you know the extension for the person you are calling,
enter that extension now. For Sales, press 2; to talk to the operator,
press 0 or stay on the line."
After playing the greeting, Amanda processes whatever mailbox is en-
tered by the caller or the mailbox associated with the menu option se-
lected by the caller. If the caller makes no request, this mailbox directs
Amanda to the operator.
When callers get themselves "lost in the system," Amanda returns
them to this mailbox so that they can hear the instructions once again.
995 Mailbox that stores messages to be delivered at some time in the fu-
ture. As the system administrator, you can monitor these messages to
see what is awaiting delivery.
You cannot log into and record a greeting for this mailbox.
997 Mailbox that contains information that Amanda uses to create a per-
sonal mailbox.
You cannot log into or record a greeting for this mailbox.
998 Mailbox that allows a caller to leave a message for a user other than
the one he has contacted. Directions for this are in Using Amanda, the
guide that explains to the user how to use the telephone to get messag-
es, etc.
You cannot log into or record a greeting for this mailbox.
999 Mailbox for system administration and for a quick hangup. This chap-
ter explains your obligations and options as the system administrator.
N : You should change the security codes for mailboxes 0, 411, 990, 991,
OTE
and 999 to prevent users from accessing them. Currently the security
code is the same number as the mailbox. For example the security code
for mailbox 990 is 990. You might prefer to use the same security code
for all the default mailboxes.
Installing and Administering Amanda@SOHO
Purpose