Amanda @SOHO Version 3.xx Administrator's Manual page 23

Chapter 2: Installing Amanda
• Select a fifth extension that forwards all calls to Amanda.
• If applicable, create a hunt group that will forward back to Amanda if the hunt
group is busy or rings without answer.
For each of the following tests, write down the DTMF string that is sent by the telephone
switching system. After performing the test, use the procedure "To decide what integration
strings to add:" on page 17 to change the strings to integration patterns for Amanda.
Test 1
• Place a call to the extension that forwards on Ring No Answer to Amanda. Once
Amanda has received the forwarded call, hang up.
Test 2
• (Optional) Place a call to the second extension that is forwarded to the first exten-
sion. When Amanda has received the call, hang up.
N : Not all telephone switching systems support double call-forwarding.
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Test 3
• Place a call to the third extension that forwards on Busy to Amanda. Make sure
that the extension is offhook and connected to another extension or outside line.
Once Amanda has received the busy forwarded call, hang up.
Test 4
• (Optional) Place a call to the fourth extension that is busy forwarded to the third
extension. Make sure that both extensions are offhook and either connected to
each other, or to outside lines. Once Amanda has received the busy forwarded call,
hang up.
N : Not all telephone switching systems support double call-forwarding.
OTE
Test 5
• Call directly into Amanda from any extension. When Amanda answers the call,
hang up.
To decide what integration strings to add:
1. Look at the integration string from Test 1. This represents a Ring No Answer call that
forwarded to Amanda. Locate the characters that match the extension number that
forwarded. On your notepad, rewrite the string so that the extension number is
replaced by the lower case letter r's. For example, if your string was "#123", then
your new string would be "#rrr". In the case of the Partner example, the "#03##123#
would be changed to "#03##rrr#.
N : You may have up to 3 digits in your extension numbers. The number
OTE
of r's will match the number of digits in your extension dial plan.
2. Go to the integration string for Test 2. It may be similar to the one above, or it may
contain a more complex string that has both the first and second extensions listed. If
the string is identical to the previous string (for example, #03##123#), draw a line
through it on your notepad.
If both extensions are listed, determine which number was the first extension (origi-
nally called) and which was the second extension. If your string looks similar to
"#122123", then the 122 was the second extension, and 123 was the first extension.
On your string, replace the first extension with the lower case r's and the first exten-
sion with lower case s's. Our example would look like "#sssrrr". The Partner would
change from "#03##122#123#" to #03##sss#rrr#".
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