Altigen Call Detail Reporting Manual page 79

21 = All Trunks Busy: A dials an outside number, and no trunk is seized.
A drops and gets this exit state.
22 = No session: A tries to log on to AltiView/AltiAgent/AltiConsole/third
party application, but there are no more licenses available.
23 = Personal Park: call is parked by #31.
24 = System Park: call is parked by #41.
25 = Line Park: call is parked by #51.
26 = Call Monitor: A runs AltiSupervisor and initiates a silent monitor or
barge in.
27 = Overhead Paging: Call presses #44 / #45 / #46 to page.
28 = Reminder Call: Call was preset as a reminder call.
29 = Group Member RNA: A calls a workgroup and rings an agent. The
agent does not answer the ring.
30 = One Number Access: A calls B and goes into B's one number access
menu.
31 = APC Connect: [never used.]
32 = Ring: call is dropped while it's ringing.
33 = Transfer Ring: A calls B. B presses Flash and dials C. While C is
ringing, B drops and A drops. Call A with C gets this exit state.
34 = Transfer Connected: A calls B and is connected. A presses flash, dials
C, and is connected too. A drops. Call A with C got this exit state.
Table 10: WGRTSUMMARY
Database Definition
Element
Version Version of the record
NodeID Server ID (System ID) assigned to an
AltiWare system in AltiWare
Administrator
StartTime GMT start time of record's period.
Seconds since 1970/01/01 00:00:00.
EndTime GMT end time of record's period.
Seconds since 1970/01/01 00:00:00.
Records and Data Schema
Type Specification
LONG 2 = OE/ACM
5.0A
LONG value: 1–100
LONG
LONG
CDR Manual 73