Altigen Call Detail Reporting Manual page 68

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Database Definition
Element
DurOutWG Wrap-up duration for outbound WG
WrapUp calls
NumOutWG Count of outbound WG hold calls by
Hold agent (One call on hold multiple
times will count once only)
DurOutWG Hold duration of outbound
Hold workgroup calls
Table 4:AGENTPERWGSUMMARY3
Database Definition
Element
Version Version of the record
NodeID Server ID (System ID) assigned to an
AltiWare system in AltiWare
Administrator
uid Unique ID to link to
AGENTPERWGSUMMARY1
DurLogin The total time agent was logged in.
Table 5:AGENTSUMMARY1
Database Definition
Element
Version Version of the record
NodeID Server ID (System ID) assigned to an
AltiWare system in AltiWare
Administrator
uid Unique ID to link to
AGENTSUMMARY2,
AGENTSUMMARY3, and
AGENTSUMMARY4
StartTime GMT start time of record's period.
Seconds since 1970/01/01 00:00:00.
62 CDR Manual
Type Specification
LONG
LONG
LONG
Type Specification
LONG 2 = OE/ACM
5.0A
LONG value: 1–100
LONG
LONG
Type Specification
LONG 2 = OE/ACM
5.0A
LONG value: 1–100
LONG
LONG