Summary (Cdr Search And Group Cdr Search); C Hapter - Altigen Call Detail Reporting Manual
For altiware acc release 5.1 and altiware acm release 5.1
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•
Export—exports selected calls to a csv file. Refer to "Exporting
Records" on page 24 for details.
•
Print—prints the selected calls. Refer to "Printing Records" on page
24 for details.
All Statistics windows (WG, Agent Statistics Per WG, Agent) also have a
Stop button.
For explanations of records and database schema, see Chapter 5, Records
and Data Schema.
Summary (CDR Search and Group CDR Search)
For CDR Search and Group CDR Search, the Summary window displays
the results.
•
The Detail button opens the Detail window for a selected call. Refer to
"Call Details" on page 19 for details.
18 CDR Manual
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